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Hotel Grand Mutiara

3.0 star property
Hotel with a rooftop terrace, near Suria KLCC Shopping Centre

Photo gallery for Hotel Grand Mutiara

Interior detail
Lobby lounge
Business centre
Fridge, coffee/tea maker
Superior Room

Reviews

5.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
110, Jalan Raja Laut, Kuala Lumpur, Kuala Lumpur, 50350
  • Petronas Twin Towers
    ‪3 min drive‬
  • Suria KLCC Shopping Centre
    ‪4 min drive‬
  • KLCC Park
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Private bathroom
Free bottled water
Coffee/tea maker
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Kuala Lumpur

Hotel Grand Mutiara puts you in the centre of Kuala Lumpur, 2.6 km (1.6 mi) from Suria KLCC Shopping Centre and 2.7 km (1.7 mi) from KLCC Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Other amenities include a snack bar/deli, laundry facilities and a fridge in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 3-property class Chow Kit hotel, attractions include Petronas Twin Towers and World Trade Centre Kuala Lumpur.

What's nearby

  • World Trade Centre Kuala Lumpur - 8 min walk - 0.7 km
  • Petronas Twin Towers - 3 min drive - 2.7 km
  • Suria KLCC Shopping Centre - 4 min drive - 2.9 km
  • KLCC Park - 4 min drive - 3.4 km
  • Kuala Lumpur Tower - 4 min drive - 3.1 km

Getting around

  • PWTC Station - 5 min walk
  • Kuala Lumpur Sultan Ismail Station - 9 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive

Restaurants

  • ‪天涯客板面 Tian YaKe Ban Mian - ‬2 min walk
  • ‪大光茶餐厅 - ‬1 min walk
  • ‪Kedai Kopi Kong Lock Yuen 康乐园茶室 - ‬1 min walk
  • ‪Ong Lai - Goh Kee Restaurant - ‬3 min walk
  • ‪中南区肉骨茶 - ‬1 min walk

About this property

Hotel Grand Mutiara

Hotel with a rooftop terrace, near Suria KLCC Shopping Centre
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Hotel Grand Mutiara. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

  • 44 guestrooms or units
  • 3 levels
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Fridge in a common area
  • Water dispenser
  • Dining venue
Hotel Grand Mutiara offers 44 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Arabic, English, Farsi, Hindi, Indonesian, Malay, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (MYR 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 7 for adults and MYR 5 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Grand Mutiara

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 7 for adults and from MYR 5 for children
  • Airport shuttle fee: MYR 160 per vehicle (one way)
  • Self-parking fee: MYR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Grand Mutiara Kuala Lumpur
Grand Mutiara Kuala Lumpur
Grand Mutiara
Hotel Grand Mutiara Hotel
Hotel Grand Mutiara Kuala Lumpur
Hotel Grand Mutiara Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Hotel Grand Mutiara?

Hotel Grand Mutiara offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Grand Mutiara?

Yep, Hotel Grand Mutiara has a self car park for MYR 15 per day. Onsite parking is limited.

Does Hotel Grand Mutiara serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Grand Mutiara?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Grand Mutiara?

Yep, you can grab a meal at Hotel Grand Mutiara's onsite restaurant.

What time are check-in & check-out at Hotel Grand Mutiara?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Hotel Grand Mutiara?

No, pets and service animals are not allowed.

Hotel Grand Mutiara Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 8 out of 47 reviews
Rating 2 - Terrible. 14 out of 47 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paiboon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel Ever

There were cockroaches, broken hotel window with a board up over the broken window leaving a crack to that the warm air would come in. No working television, no towels, no toilet paper, no coffee like they advertise. THEY STOLE 30 dollars in Malaysian money for what they said was a travelers tax that they said all hotels do, but I have stayed in Malaysia before and never had that happen to me before. The room was dirty, the bathroom was dirty. There was a missing drawer in the cabinet. I do not recommend this hotel.
Stayed 3 nights in Aug 2024

2/10 Terrible

Daniel

Stayed 2 nights in Apr 2023

2/10 Terrible

miles

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so dirty and old please just shut down your business
Stayed 1 night in Dec 2019

6/10 Okay

Jan

Travelled with group
Disliked: Cleanliness
It was okay staff were friendly, but as soon as we got to our room a cockroach ran across the floor, and we had to ask them to clean the bathroom because it looked used.. and in the morning we were woken up by loud noises of workers fixing or cleaning something?? Very frustrating.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Near to the place we want to go.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2019

2/10 Terrible

THIVAGARAN, Patong, Phuket

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Stayed I Had

Terrible
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good amenities. Easy access to transportation. Good neighbourhood and surroundings. Shops and eateries everywhere. Will definitely stay here again. Pleasant experience.
Stayed 14 nights in Mar 2019

8/10 Good

MUSTAFA TURKER

Liked: Cleanliness, staff & service, room comfort

Comfortable soft bed and cold water

The cheapest price for a comfortable bed. The location is close to the free blue and red line public bus service that is why I always stay in Chow Kit. The hotel looks old but clean and cheap. Pros: Free hot/cold water, location is close to bukit Bingtang, free public bus, good staff, the most comfortable bed. Cons: TV and AC not working, I am very happy even though the tv/ac didnt work,all I needed was the cold water and the free bus. The cheap price and soft bed is the best thing! Thank you for giving me the room with a window.
Stayed 7 nights in Mar 2019

6/10 Okay

Mark

Liked: Staff & service, room comfort

Basic rooms

The service was good but the condition of the hotel wasn’t great
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
air conditioner in my room didnot work and room was without window
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
I never check-in AT ALL,as a permanent resident(PR),he is asking me to pay an additional Rm10 which is meant for a tourist. I walked out angrily,they can have my ONE NIGHT PAID ,but never that i will RECOMMEND the place.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

good job for the price, not worth it

it was so amazing that i can sleep with cockroach beside me, and the wifi is so fast that it wont even load for about 30mins, the the neighborhood was so cleen that i think no one is cleaning it for a while now.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay there because of the broken windows and smoke smell in the room and cockroaches in the bathroom and bedroom!
Stayed 3 nights in Jan 2019

8/10 Good

Chonalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location near kl sentral
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
One of 3 booked rooms has poor lighting Only 1 plug for electricity available per room
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Room not so clean n so dusty but wear slippers OK n cupboard about to break off .
Stayed 1 night in Dec 2018

2/10 Terrible

Geraldine

Disliked: Cleanliness, property conditions & facilities, room comfort
All facilities very old and no maintenance. Also got mosquitos cleaning wise also very bad.
Stayed 1 night in Dec 2018

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Places for Travelers

We had a good Vacation, The place is very nice and caring hotel attendants.
Stayed 28 nights in Nov 2018

6/10 Okay

Kit, hongkong

Disliked: Property conditions & facilities
No facilities at all. No airport pick-up service although memtioned. No hair dryer. I stayed 5 nights but no cleaning, so no bottled water refill unless I asked for. 2 cockoches are found. Bedding is dirty with makes. Very noisy even at mid night with vehicles' passing by. Price is cheap but basic condition should be a must!
Stayed 5 nights in Dec 2018

10/10 Excellent

Anika, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Sogo Shopping Mall
Stayed 4 nights in Nov 2018

4/10 Poor

Khian hin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room review

The air conditioning was not cold, the bedsheets has stains, there was no toilet paper. The service response was fast to deliver the toilet paper and to replace the bed sheet. Later, found out that the control knob of the air cond was not pointing at the correct function, max cold was actually fan. There are gaps between the air cond and the wall, so there's mosquitoes bite and small cockroach was noticed on the floor.
Stayed 1 night in Nov 2018