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Starpoints Hotel Kuala Lumpur

3.5 star property
Hotel with free parking, near Pavilion Kuala Lumpur

Photo gallery for Starpoints Hotel Kuala Lumpur

Exterior
Minibar, in-room safe, desk, iron/ironing board
Business centre
37-inch LCD TV with satellite channels, TV
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
149 Jalan Masjid Jamek, 137, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50100
  • Kuala Lumpur Tower
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • KLCC Park
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, iron/ironing board

Standard Room

Highlights

LCD TV
Memory foam bed
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

LCD TV
Blackout curtains
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

HDTV
Blackout curtains
Down duvet
Memory foam bed
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

Highlights

LCD TV
Memory foam bed
Private bathroom
Minibar
Coffee/tea maker
Free bottled water
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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About the area

Kuala Lumpur

Starpoints Hotel Kuala Lumpur puts you in the heart of Kuala Lumpur, within a 20-minute stroll of popular places like Petaling Street and Kuala Lumpur Tower. Highlights at this hotel include a restaurant, free self-parking and a conference centre. .The fine-dining restaurant, KABABISH, is open for breakfast, brunch, lunch and dinner. Business travelers can take advantage of meeting rooms, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Within a 30-minute walk of this 3.5-property class Golden Triangle hotel, attractions include Petronas Twin Towers and Suria KLCC Shopping Centre.

What's nearby

  • Kuala Lumpur Tower - 15 min walk - 1.3 km
  • Petronas Twin Towers - 3 min drive - 2.1 km
  • Suria KLCC Shopping Centre - 3 min drive - 2.3 km
  • KLCC Park - 4 min drive - 2.8 km
  • Pavilion Kuala Lumpur - 4 min drive - 3.1 km

Getting around

  • Bandaraya Station - 6 min walk
  • Kuala Lumpur Masjid Jamek Station - 8 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive

Restaurants

  • ‪Azmi corner - ‬2 min walk
  • ‪Sation Kopitiam Masjid India - ‬1 min walk
  • ‪Restoran Insaf - ‬3 min walk
  • ‪Medan Selera Pusat Perdagangan Jalan Bunus - ‬1 min walk
  • ‪KFC - ‬3 min walk

About this property

Starpoints Hotel Kuala Lumpur

Hotel with free parking, near Pavilion Kuala Lumpur
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. The business-friendly Starpoints Hotel Kuala Lumpur also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.
  • 1 building
  • 137 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2009
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Dining venue
Starpoints Hotel Kuala Lumpur offers 137 accommodations with minibars and a safe. 37-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Indonesian, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle up to 50 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • KABABISH

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: MYR 75
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 75

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Starpoints Hotel Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 150 per vehicle (one-way)
  • Early check-in fee: MYR 75 (subject to availability)
  • Late check-out fee: MYR 75 (subject to availability)
  • Rollaway bed fee: MYR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Starpoints
Hotel Starpoints Kuala Lumpur
Starpoints Hotel
Starpoints Hotel Kuala Lumpur
Starpoints Kuala Lumpur
Starpoints Kuala Lumpur
StarPoints Hotel Kuala Lumpur Hotel
StarPoints Hotel Kuala Lumpur Kuala Lumpur
StarPoints Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Starpoints Hotel Kuala Lumpur?

Starpoints Hotel Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Starpoints Hotel Kuala Lumpur?

Yep, Starpoints Hotel Kuala Lumpur has a free self car park.

Is there a free airport shuttle available at Starpoints Hotel Kuala Lumpur?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Starpoints Hotel Kuala Lumpur?

Yep, you can grab a meal at Starpoints Hotel Kuala Lumpur's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Starpoints Hotel Kuala Lumpur?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Starpoints Hotel Kuala Lumpur?

No, pets and service animals are not allowed.

Starpoints Hotel Kuala Lumpur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 322 reviews
Rating 8 - Good. 142 out of 322 reviews
Rating 6 - Okay. 85 out of 322 reviews
Rating 4 - Poor. 22 out of 322 reviews
Rating 2 - Terrible. 10 out of 322 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

shaik azahar

Business traveller, Travelled with family, Travelled with group
Stayed 1 night in Feb 2020

4/10 Poor

riyaskhan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Condition is average and cleanliness is below level.
Stayed 1 night in Dec 2019

8/10 Good

haslina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So-so
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely small room with bed bugs
Location was good but room was extremely small for two people and had bed bugs. We called housekeeping and they moved us to a slightly bigger room on the same night. Have travelled to KL a couple of times but this was the first time had a room infested with bed bugs. It was terrible feeling. Location was good for shopping Muslim products.
Stayed 3 nights in Sep 2019

8/10 Good

Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & nice hotel
lot of eating place
Stayed 2 nights in Sep 2019

8/10 Good

Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location at india area, as easy to find food
Stayed 1 night in Sep 2019

2/10 Terrible

KARA LYRICA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
what i like most is located at the center of market, supermarket, and malls. No need to go far or need a ride. Just walk to reach them all. Hospitable staffs too.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Vary vary poor customer service and vary dirty hotel
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

4/10 Poor

MOHAN KUMAR

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

4/10 Poor

Maimunah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay at room 1001. Room key always faulty
I stayed for 4 days 3 nights. Terrible room. Key to room default, cannot batch in to open the door. Everytime I wanted to enter the room, I have to call the maintenance or front office to open the room door for me. So inconvenient. I requested the hotel to give me extra keys, but the front office say no spare keys. I hv no privacy at all & very inconvenient. Dont stay at room no 1001.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience.
On 12 Januray 2019, we checked into Starpoint Hotel, Kuala Lumpur around 6.30pm. When we reached out room, we realized there was no water supply to the room. When we went to the reception to check, we came to know many others were affected as well. But they assured us that the water supply will be back soon. We soon left the hotel and came back to around 10pm. But yet there was no water supply till then. So we vacated the room and checked out. And we had to look for another room in the middle of the night. The receptionist promised a refund on 14 January 2019. But even after mutiple attempts to reach them, they refused to process the refund amount. This is the worst experience in a hotel I ever had before. Even worst, there was bed bugs in the mattress. Water is a basic necessity for anyone. A hotel which is not able to provide that, it deemed to unfit to run one. What is worse, is going back on their words after promising a refund. I feel overall very displeased with how the hotel staff handled the situation and this is the worst hotel stay for my family.
Stayed 1 night in Jan 2019

8/10 Good

Rahmath Ali

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay n friendly staff
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018

4/10 Poor

LEE, JOHOR BAHRU

Liked: Cleanliness
Disliked: Staff & service
not so good and the price is so high it is not hotel but the chargeas is like hotel
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The staf - early check in without pymnt complementary for staf working at 24/12/18 we^ll bck again
Stayed 3 nights in Dec 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for shopping; near to train stations. Hotel shuttle was helpful. Food was excellent.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018