Sheraton Kuching Hotel

3.5 star property
Hotel with 5 restaurants, near Kuching Waterfront
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Kuching Hotel

5 restaurants, lunch, dinner served; Chinese cuisine
Outdoor pool
Exterior
Premier Room, 1 King Bed, Non Smoking, City View
5 restaurants, lunch, dinner served; Chinese cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2, Jalan Padungan, Kuching, 93100
  • Tun Jugah Shopping Center
    1 min walk
  • Hills Shopping Mall
    3 min walk
  • Jalan Padungan
    4 min walk
  • Kuching (KCH-Kuching Intl.)
    20 min drive

Room options

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 9 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 374 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Single Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bidet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kuching

Sheraton Kuching Hotel puts you in the heart of Kuching, within steps of Tun Jugah Shopping Center and Tun Jugah Foundation. Highlights at this hotel include 5 restaurants, an outdoor swimming pool and a bar/lounge. .The restaurant, Gu Jin, serves Chinese cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Kuching hotel include Kuching Waterfront and Vivacity Megamall.

What's nearby

  • Jalan Padungan - 4 min walk
  • Kuching Waterfront - 12 min walk
  • Plaza Merdeka - 16 min walk
  • Sarawak General Hospital - 3 min drive
  • Vivacity Megamall - 5 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 20 min drive

Restaurants

  • ‪Topspot Food Court - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Carvery - ‬3 min walk
  • ‪Garden Hill Lounge & Restaurant - ‬1 min walk
  • ‪No.25 Bukit Mata Seafood Centre - ‬2 min walk

About this property

Sheraton Kuching Hotel

Hotel with 5 restaurants, near Kuching Waterfront
Sheraton Kuching Hotel offers its guests an outdoor pool and a children's pool. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. Sheraton Kuching Hotel also features tour/ticket assistance, a garden, and concierge services. Parking is available for a fee.

This 3.5-star Kuching hotel is smoke free.

  • 1 building
  • 378 guestrooms or units
  • 23 levels
  • 5 dining venues
  • Conference rooms
  • Built in 2023
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton Kuching Hotel offers 378 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

This Kuching hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (MYR 10 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Gu Jin
  • Nomadic
  • Tabby Gastro Bar
  • The Assembly Cafe
  • Ukemochi

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Kuching Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 44 for children
  • Secured self-parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Kuching Hotel Hotel
Sheraton Kuching Hotel Kuching
Sheraton Kuching Hotel Hotel Kuching

Frequently asked questions

What is the cancellation policy at Sheraton Kuching Hotel?

Sheraton Kuching Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Kuching Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Kuching Hotel on 7 Nov 2024 start from NZ$206.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Kuching Hotel?

Yep, Sheraton Kuching Hotel has a secured self car park for MYR 10 per day.

Are there any beaches close to Sheraton Kuching Hotel?

The closest beach to Sheraton Kuching Hotel is Pantai Pasir Panjang (16.1 km).

Does Sheraton Kuching Hotel have a pool?

Sheraton Kuching Hotel has an outdoor pool and a kids' pool.

What makes Sheraton Kuching Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sheraton Kuching Hotel.

Is Sheraton Kuching Hotel family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Kuching Hotel is a hit with families.

Does Sheraton Kuching Hotel serve breakfast?

You bet, buffet brekkie is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Kuching Hotel?

No, Sheraton Kuching Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Kuching Hotel?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Kuching Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Kuching Hotel?

No, pets and service animals are not allowed.

Sheraton Kuching Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 36 reviews" "
Rating 8 - Good. 5 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

May

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service stood out. Always ready to assist and accomodate. Housekeeping needs to do beater. Daily room cleaning is inconsistent. Towels were a hit and missed. On some days the room was immaculately cleaned and tidied up while on other days it looked like a rushed job.
Stayed 10 nights in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Well located hotel which is close to the waterfront and had a great pool. It seemed to be quite business focused, which is fine as it meant there were less people in the pool (which has amazing views of the city) than would be expected if catering to couples and families. Slight downside in that I had to ask every morning for a second towel as they kept giving us only one, again maybe because of the business focus. Breakfast was very good and staff very attentive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Kai Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and services
Good location and services. It was a great surprise that there was no balsamic/vinegar in the salad area (even I have requested twice), although many salad creams. It is a common knowledge that olive oil and balsamic/vinegar must be offered for salad. In addition, it is also a common knowledge now that salad creams are not healthy. Therefore must provide olive oil and vinegar for salad. Maybe the cooks need to be updated in catering knowledge.
Stayed 4 nights in Jul 2024

6/10 Okay

Leong

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A 5 star hotel that deserved only 3
Would have given it a 5 star rating as I was very impressed initially with the service, room condition, etc. As I stayed on then i realised there are a number of issues. Though it is a less than a year old the hotel has certain areas barricaded due to repairs? or structure not completed? Phone line for the whole hotel was completely out of service from 12 - 13 July. Then I discovered that amongst the 3 rooms we (friends) stayed in and we all booked the same Superior rooms, my room and another friend's were on the 7 and 5 levels. The other friend was on level 10 with better view. To add insult to injury, his room has a coffee making machine. Room service was also another issue. Bath towels not replaced though left on the floor, found them hanging up again, face towels were absent and even floor mat/towel was missing. Even tea packets were not replaced even though container was empty. All these happened on different occasions. Seriously we (all of us) had decided we would not stay here on our next return. We had stayed in other so-called not 5 star hotels in Kuching but as bad as this.
Stayed 3 nights in Jul 2024

4/10 Poor

Ng

Disliked: Staff & service, property conditions & facilities, room comfort
Sheraton Kuching not ready.
The hotel is not ready to receive guests. The room was shaggily done and dont supply enough towel. We have to call room service for more towel. On another occasion there were no bath towel. It dont even have masking tape or sting even asked. It is a complete disastrous stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Chu kek

Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy Lee

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Riswanto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast was amazing! Staff very friendly and helpful
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & New hotel
Nice & new hotel. Very nice view from swimming pool. Buffet Breakfast is normal not outstanding. Huge affordable seafood place next door.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tan

Stayed 2 nights in Apr 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great condition
Great condition
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Stayed 3 nights in Mar 2024

10/10 Excellent

Chao Yang

Liked: Staff & service, amenities, property conditions & facilities
new hotel...
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hold On
Not ready open yet. Lots of thing still unable to be use. Staff friendly.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still not ready
Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.
Stayed 1 night in Dec 2023

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Dec 2023

6/10 Okay

Sha

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in Oct 2023

8/10 Good

Cheng Ching

Stayed 1 night in Jul 2024

10/10 Excellent

Wookho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

KYOJI

Disliked: Staff & service
掃除する人がカードキーを持ち去ってしまい カードキーを再発行してもらった 2日目はメイクアップしてねと札を下げていたのに掃除されていなかった
Stayed 4 nights in Jun 2024

2/10 Terrible

Ricky Stu

Stayed 1 night in Jun 2024

10/10 Excellent

Khalik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great. The size of the room is moderate.
Stayed 5 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Sheraton should do better
The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
Stayed 1 night in Dec 2023