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Crowne Plaza ANA Kumamoto New Sky by IHG

4.0 star property
Hotel with 2 restaurants, near Kumamoto Castle

Photo gallery for Crowne Plaza ANA Kumamoto New Sky by IHG

Interior
Property amenity
Junior Suite, 2 Double Beds
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
  • Breakfast available
The current price is NZ$134
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860
  • Kumamoto Shintoshin Plaza
    ‪9 min walk‬
  • Kumamoto Station Tourist Information Center
    ‪11 min walk‬
  • Kumamoto-jo Hall
    ‪13 min walk‬
  • Kumamoto (KMJ)
    ‪53 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 22.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 22.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Single Beds (High Floor)

Room amenity

Premier Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 76.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (High Floor)

Room amenity

Premium Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 27.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 58.2 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Fridge
TV
Shower/bath combination
Bidet
Rainfall showerhead
Private bathroom
  • 49.6 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Dormy Inn Kumamoto Natural Hot Spring

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is NZ$159
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Dormy Inn Kumamoto Natural Hot Spring

About the area

Kumamoto

Crowne Plaza ANA Kumamoto New Sky by IHG places you in the centre of Kumamoto, within just a 15-minute stroll of Kumamoto Shintoshin Plaza and Kumamoto Station Tourist Information Center. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Suncielo, serves Italian cuisine and is open for breakfast, lunch and dinner. Felice is the hotel's own lobby lounge. Business amenities include conference space and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of train drop-off service. .Near this 4-property class Chuo Ward hotel, you'll find Kumamoto Castle.

What's nearby

  • Kumamoto Station Tourist Information Center - 11 min walk
  • Kumamoto-jo Hall - 13 min walk
  • Sakura Machi Kumamoto - 17 min walk
  • Kumamoto City Hall - 2 min drive
  • Kumamoto Castle - 2 min drive

Getting around

  • Kumamoto Station - 11 min walk
  • Kumamoto (KMJ) - 53 min drive

Restaurants

  • ‪珈琲回廊 - ‬9 min walk
  • ‪源ZO-NE - ‬7 min walk
  • ‪Bar Lounge Felice - ‬1 min walk
  • ‪カレーと牛ごはん - ‬6 min walk
  • ‪魚蔵 - ‬5 min walk

About this property

Crowne Plaza ANA Kumamoto New Sky by IHG

Hotel with 2 restaurants, near Kumamoto Castle
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Crowne Plaza ANA Kumamoto New Sky by IHG. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

This 4-star Kumamoto hotel is smoke free.

  • 187 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Crowne Plaza ANA Kumamoto New Sky by IHG offers 187 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and bidets.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Free train station drop-off shuttle
  • Parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,800 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Felice
  • Kohrin
  • Suncielo

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel
Crowne Plaza ANA Kumamoto New Sky an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky by IHG Kumamoto
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Crowne Plaza ANA Kumamoto New Sky by IHG?

Crowne Plaza ANA Kumamoto New Sky by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza ANA Kumamoto New Sky by IHG?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza ANA Kumamoto New Sky by IHG on 9 Mar 2025 start from NZ$134.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza ANA Kumamoto New Sky by IHG?

Yep, Crowne Plaza ANA Kumamoto New Sky by IHG has a self car park for JPY 1500 per day.

What makes Crowne Plaza ANA Kumamoto New Sky by IHG a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza ANA Kumamoto New Sky by IHG.

Does Crowne Plaza ANA Kumamoto New Sky by IHG serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza ANA Kumamoto New Sky by IHG?

No, but there's an airport shuttle that runs from 6:00 AM - 7:00 PM for a fee.

Is there a bar or restaurant at Crowne Plaza ANA Kumamoto New Sky by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza ANA Kumamoto New Sky by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza ANA Kumamoto New Sky by IHG?

No, pets are not allowed.

Crowne Plaza ANA Kumamoto New Sky by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 437 out of 940 reviews
Rating 8 - Good. 400 out of 940 reviews
Rating 6 - Okay. 70 out of 940 reviews
Rating 4 - Poor. 25 out of 940 reviews
Rating 2 - Terrible. 8 out of 940 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Amenities
O9m
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan, Chippenham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff and quiet comfortable room.
Stayed 3 nights in Nov 2024

6/10 Okay

Khai Wor, Singapore

Travelled with group
Liked: Staff & service
Basic..
Stayed 1 night in Nov 2024

8/10 Good

Zhen Ming

Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quite place. The staff was super nice and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

John Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Aiko Lapinski

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Berwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024

8/10 Good

John Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
is very near to everything
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was located close to the train station and was nice inside.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenichiro, Tokyo

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room. Super close to the Shinkansen
Stayed 2 nights in May 2023

10/10 Excellent

osman

Stayed 1 night in Apr 2023

10/10 Excellent

Ricky

Stayed 1 night in Apr 2022

6/10 Okay

Lovell

Travelled with family
Liked: Cleanliness, staff & service
The room was unbearably HOT.
Stayed 2 nights in Dec 2021

10/10 Excellent

Min Young

Stayed 1 night in Dec 2021

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot to handle
The hotel and rooms are nice. The biggest problem that we had was the temperature. The rooms are not individually temperature controlled so our room was blazing hot. The first night the staff gave us a fan that you filled with ice (which felt like 1930). It was unbearable. The second night we asked the staff to move rooms and they said there were no other rooms available and they agreed that the room was very hot (measured at 78 F); they stated other guests complained it was too cold. We happy said "we will trade them", but they did not laugh. We were given another room which was slightly cooler (74 F) and we slept there our last night. The staff was helpful enough but our experience was miserable. We did not receive any compensation. We also ate dinner at the restaurant and the failed to bring our desserts and coffee with our dinner sets. It was not worth bringing it up to them. They also could not make a Manhattan coctail with a fully stocked bar. If it was not on the exact menu then it was not do-able (common in Japan). If we had not had the temperature problems I would have given this hotel a very good rating but we were exhausted every morning because we would sweat all night.
Stayed 2 nights in Nov 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo holiday in Kumamoto
Three night stay in Kumamoto for a quick getaway. Crowne Plaza was easy to check into, drop bags, and head out to site see. Clean and mostly comfortable; the beds in Japan are always to hard. Location is good. One stop away from the JR/Shinkansen station and easy to walk if you want. Also a few stops on the tram away from shopping, restaurants and bars. Considering the low cost per night, would definitely stay again.
Stayed 3 nights in Dec 2020