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Kumamoto Hotel Castle

4.0 star property
Hotel with 3 restaurants, near Kumamoto Castle

Photo gallery for Kumamoto Hotel Castle

Royal Twin Room, Non Smoking (Castle View,)
Room Selected at Check-In (Non-Smoking) | Reception
Bar (on property)
Deluxe Room, Non Smoking, City View (Qeen, double)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$121
includes taxes & fees
6 May - 7 May

Explore the area

Map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
  • Kumamoto City Hall
    ‪7 min walk‬
  • Kumamoto Castle
    ‪10 min walk‬
  • Kumamoto-jo Hall
    ‪15 min walk‬
  • Kumamoto (KMJ)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, City View (King double)

Deluxe Room, Non Smoking, City View (King double)

Deluxe Room, Non Smoking, City View (King double)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking (Junior suite,Castle View,)

Executive Room, Non Smoking (Junior suite,Castle View,)

Executive Room, Non Smoking (Junior suite,Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

Deluxe Twin Room, Non Smoking, City View

Deluxe Twin Room, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room, Non Smoking, City View (Qeen, double)

Deluxe Room, Non Smoking, City View (Qeen, double)

Deluxe Room, Non Smoking, City View (Qeen, double)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Twin Room, Multiple Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

City Twin Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Sofa bed
Deep-soaking bath
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Comfort Twin Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Sofa bed
Deep-soaking bath
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Deep-soaking bath
Private bathroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Deep-soaking bath
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Room, Non Smoking (Suite, Castle view)

Executive Room, Non Smoking (Suite, Castle view)

Executive Room, Non Smoking (Suite, Castle view)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Deep-soaking bath
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room, Non Smoking (Castle View,)

Executive Twin Room, Non Smoking (Castle View,)

Executive Twin Room, Non Smoking (Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Double Room, Non Smoking (King,Castle View,)

Executive Double Room, Non Smoking (King,Castle View,)

Executive Double Room, Non Smoking (King,Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Twin Room, Non Smoking (Castle View,)

Royal Twin Room, Non Smoking (Castle View,)

Royal Twin Room, Non Smoking (Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

In-room safe, individually decorated, individually furnished, desk

Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bidet
Shower/bath combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room Selected at Check-In (Non-Smoking)

Room Selected at Check-In (Non-Smoking) | Reception

Room Selected at Check-In (Non-Smoking)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Standard Double Room, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking, City View (Queen)

In-room safe, individually decorated, individually furnished, desk

Double Room, Non Smoking, City View (Queen)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Non Smoking (King, Kumamoto Castle View)

In-room safe, individually decorated, individually furnished, desk

Double Room, Non Smoking (King, Kumamoto Castle View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Twin Room, Non Smoking, City View (Japanese western)

Traditional Twin Room, Non Smoking, City View (Japanese western)

Traditional Twin Room, Non Smoking, City View (Japanese western)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,)

Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,)

Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • City view
  • Sleeps 5
  • 2 Large Single Beds OR 3 Single Futons

View all photos for Superior Twin Room, Non Smoking (Kumamoto Castle View)

Superior Twin Room, Non Smoking (Kumamoto Castle View)

Superior Twin Room, Non Smoking (Kumamoto Castle View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Single Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Comfort Single Room, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Moderate Twin Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Moderate Twin Room, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bidet
Shower/bath combination
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Twin Room, Non Smoking, City View

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Deep-soaking bath
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Large Single Beds

About the area

Kumamoto

Kumamoto Hotel Castle places you steps from Sakura-no-baba Josaien and within a short 5-minute stroll of Shimotori Shopping Arcade. Highlights at this hotel include 3 restaurants, a bar/lounge and a conference centre. .The restaurant, Tour De Château, is open for dinner. El Dorado is the hotel's own bar. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Full breakfast is available daily between 7 AM and 10:00 AM. There's also the convenience of self parking. .Near this 4-property class Chuo Ward hotel, you'll find Kumamoto Castle.

What's nearby

  • Contemporary Art Museum Kumamoto - 4 min walk - 0.4 km
  • Kumamoto City Hall - 7 min walk - 0.6 km
  • Kumamoto Castle - 10 min walk - 0.9 km
  • Sakura Machi Kumamoto - 14 min walk - 1.2 km
  • Kumamoto-jo Hall - 15 min walk - 1.3 km

Getting around

  • Fujisakigumae station - 8 min walk
  • Kumamoto (KMJ) - 52 min drive

Restaurants

  • ‪一燈灯 - ‬2 min walk
  • 桃花源
  • ‪九曜杏 - ‬1 min walk
  • ‪ドトールコーヒーショップ 熊本上通り店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk

About this property

Kumamoto Hotel Castle

Hotel with 3 restaurants, near Kumamoto Castle
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Kumamoto Hotel Castle. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

  • 150 guestrooms or units
  • 3 dining venues
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Similar properties

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 719 reviews
The price is NZ$172
includes taxes & fees
11 May - 12 May
Hotel Nikko Kumamoto

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily full breakfast available 7 AM to 10:00 AM for a fee: JPY 2,300 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • El Dorado
  • Kuyouan
  • Tohkagen
  • Tour De Château

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2300 per person
  • Self-parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at Kumamoto Hotel Castle?

Kumamoto Hotel Castle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kumamoto Hotel Castle?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Kumamoto Hotel Castle on 6 May 2025 start from NZ$121.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kumamoto Hotel Castle?

Yep, Kumamoto Hotel Castle has a self car park for JPY 1000 per night.

What makes Kumamoto Hotel Castle a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Kumamoto Hotel Castle.

Are there hot tubs in the rooms at Kumamoto Hotel Castle?

No, but there are deep-soaking baths in the guestrooms.

Does Kumamoto Hotel Castle serve breakfast?

Yeah, full brekkie is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Kumamoto Hotel Castle?

No, Kumamoto Hotel Castle does not offer an airport shuttle service.

Is there a bar or restaurant at Kumamoto Hotel Castle?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kumamoto Hotel Castle?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Kumamoto Hotel Castle?

No, pets are not allowed.

Kumamoto Hotel Castle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 873 reviews
Rating 8 - Good. 308 out of 873 reviews
Rating 6 - Okay. 66 out of 873 reviews
Rating 4 - Poor. 16 out of 873 reviews
Rating 2 - Terrible. 6 out of 873 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ako

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Stayed 1 night in Dec 2024

10/10 Excellent

Rolf, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel and friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.
View from the front of the hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabio

very good
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay.

Friendly staff. Close to Castle easy to get to shopping areas and tram.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ryan, San Pedro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The entire building is old and was a reminiscence of early 2000 in decor. However the staff is very attentive and welcoming.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing comes to mind
Stayed 1 night in Jun 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and very open. The staff was amazing. The breakfast you could choose between western and Japanese both of which were delicious
Stayed 2 nights in May 2024

10/10 Excellent

HIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location between castle and shopping arcade. Taxi from train station is about 1500 yen. The hotel could use a renovation, but it's a good value.
Stayed 2 nights in Mar 2024

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Very friendly staff. Got us into our room and hour early even! Great location for sight seeing and shopping. I plan on staying here again
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large and comfortable room

Lovely large queen room with very comfortable bed. So big you wouldn't think you're in Japan unless you looked out the window towards the Castle!
Stayed 1 night in Mar 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, spacious, with everything one needs.Excellent bed. Nicely designed and decorated lobby and restaurant. For a 5 night stay like mine, it would be nice to have more than just two breakfast options which gets a little boring if you can have only the exactly same two. The breakfast meals as such were otherwise fine and tasty..
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service.

Fantastic service - this hotel is all about its service and it is amazing . Food was great in the Chinese. Room was comfortable, aircon good and room a good size. Thank you to Chris for all your help and professionalism.
Stayed 1 night in Mar 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and Efficient Service

As a couple, we stayed at the Kumamoto Hotel Castle for two days and took 12 self-driving trips around the most southern parts of Japan. Our experience with the hotel began with parking the vehicle. We were quickly assisted with our luggage at the front of the hotel and then ushered to the car park. The nature of the services was warm, efficient, and friendly. This trend continued throughout the stay. Our primary interaction was with the front counter staff - checking in, returning the keys and seeking information. On all occasions, they were excellent. The room was comfortable, clean, and tidy. As it was a two-day stay, we did not require cleaners, and while they were concerned, we were equally insistent. While the service was excellent at the breakfast, we would prefer not to have a choice between Japanese or Western cuisine. We found both underwhelming. Overall, I would highly recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shintaro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Dan

Travelled with family
Kind of dated. Needs renovation. Conveniently located for local eateries and shops. Right across from Kumamoto Castle.
Stayed 2 nights in Oct 2023

2/10 Terrible

Janet

Stayed 2 nights in Oct 2023

10/10 Excellent

Gerry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023