The New Hotel Kumamoto

3.5 star property
Hotel with a 24-hour front desk, near Kumamoto Castle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The New Hotel Kumamoto

Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047
  • Kumamoto Shintoshin Plaza
    3 min walk
  • Kumamoto Station Tourist Information Center
    3 min walk
  • Amu Plaza Kumamoto
    5 min walk
  • Kumamoto (KMJ)
    22 min drive

Room options

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 39.6 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Japanese Western Style Room Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 49 sq m
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Bed

ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 52.7 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Japanese Western Style Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 49 sq m
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons

Triple Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 30.4 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Twin Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Bed

Life style Superior Twin for 1-3 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 23.6 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

King Double for 1-3 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 27.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 55.4 sq m
  • Sleeps 4
  • 2 Double Beds

Moderate Double Room Non-Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Moderate Double Room Non-Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 29.1 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Life style Comfort Double for 1-2 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 17.5 sq m
  • Sleeps 2
  • 1 Double Bed

King Double (Luxury Floor), for 1-2 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 25.5 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Twin Room, Non Smoking (1-2 pax use)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 17.5 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

Relax Comfort Floor Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

Relax Comfort Floor Superior Double

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Japanese-Western style room

  • Sleeps 5
  • 2 Single Beds

Comfort Double Room -Non Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Corner Suite

  • Sleeps 2
  • 2 Single Beds

Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Relax Comfort Floor Corner Twin

  • Sleeps 4
  • 2 Single Beds

Kumamon Design Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Corner Twin Room with Extra Bed-Non-Smoking

  • Sleeps 4
  • 2 Single Beds

Relax Comfort Floor Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Relax Comfort Floor Superior Twin Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Deluxe Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

【NEW】Semi-Double

  • Sleeps 2
  • 1 Double Bed

【NEW】ONE Suite 02 (Luxury Floor)

  • Sleeps 4
  • 2 Double Beds

【NEW】Comfort Twin

  • Sleeps 2
  • 2 Single Beds

【NEW】Executive Twin (Luxury Floor)

  • Sleeps 5
  • 2 Double Beds

【NEW】Deluxe Twin

  • Sleeps 5
  • 2 Double Beds

【NEW】ONE Suite 01 (Luxury Floor)

  • Sleeps 5
  • 2 Double Beds

【NEW】Amazing Suite

  • Sleeps 4
  • 2 Double Beds

【NEW】Life Style Superior Twin

  • Sleeps 3
  • 2 Double Beds

【NEW】King

  • Sleeps 3
  • 1 King Bed

【NEW】King (Luxury Floor)

  • Sleeps 2
  • 1 King Bed

【NEW】Superior Twin (Luxury Floor)

  • Sleeps 5
  • 2 Double Beds

【NEW】Deluxe Family

  • Sleeps 5
  • 2 Double Beds

【NEW】Deluxe Twin (Luxury Floor)

  • Sleeps 5
  • 2 Double Beds

【NEW】Life Style Comfort Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Kumamoto

At The New Hotel Kumamoto you'll be within steps of Kumamoto Shintoshin Plaza and Kumamoto Station Tourist Information Center. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, Fontana, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. .Attractions within a 10-minute drive of this 3.5-property class Nishi Ward hotel include Kumamoto-jo Hall and Kumamoto Castle.

What's nearby

  • Kumamoto Station Tourist Information Center - 3 min walk
  • Amu Plaza Kumamoto - 5 min walk
  • Kumamoto-jo Hall - 2 min drive
  • Sakura Machi Kumamoto - 2 min drive
  • Kumamoto Castle - 3 min drive

Getting around

  • Kumamoto Station - 2 min walk
  • Kumamoto (KMJ) - 22 min drive

Restaurants

  • ‪菅乃屋 - ‬3 min walk
  • ‪天草HERO鮨牛深丸熊本駅店 - ‬6 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪みのりみのる みのる食堂 アミュプラザくまもと店 - ‬5 min walk
  • ‪SEATTLE'S BEST COFFEE JR熊本店 - ‬3 min walk

About this property

The New Hotel Kumamoto

Hotel with a 24-hour front desk, near Kumamoto Castle
There's a restaurant on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. The New Hotel Kumamoto also features a vending machine, coffee/tea in common area, and laundry facilities.
  • 123 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Dining venue
The New Hotel Kumamoto offers 123 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fontana
  • LOBBY BAR ANDO

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 30 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

What is the cancellation policy at The New Hotel Kumamoto?

The New Hotel Kumamoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The New Hotel Kumamoto?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at The New Hotel Kumamoto on 15 Dec 2024 start from NZ$115.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The New Hotel Kumamoto serve breakfast?

You bet, cooked-to-order brekkie is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at The New Hotel Kumamoto?

No, The New Hotel Kumamoto does not offer an airport shuttle service.

Is there a bar or restaurant at The New Hotel Kumamoto?

Yep, you can grab a meal at The New Hotel Kumamoto's onsite restaurant that serves breakfast, lunch and dinner.The property will be renovating its dining venue from July 30 2024 until April 30 2025 (completion date subject to change).

What time are check-in & check-out at The New Hotel Kumamoto?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The New Hotel Kumamoto?

No, pets are not allowed.

The New Hotel Kumamoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 454 out of 955 reviews" "
Rating 8 - Good. 376 out of 955 reviews" "
Rating 6 - Okay. 91 out of 955 reviews" "
Rating 4 - Poor. 27 out of 955 reviews" "
Rating 2 - Terrible. 7 out of 955 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JUICHEN

Stayed 3 nights in Aug 2024

10/10 Excellent

Wai Lim William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station
Very close to Kumamoto station, just 4 mins walking distance. Clean but a bit old in renovation. Small TV
Stayed 1 night in Jul 2024

10/10 Excellent

Chung Wing Victor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryuto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 minutes from JR Kumamoto station by foot. Very convenient for transportation and to catch a cab.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness
地図で見るより駅近で熊本空港へのリムジンバス乗り場が目の前で良かったです 連泊清掃なしは良いけれど2日目の水やアメニティは部屋に戻った後に必要ならフロントまでもらいに行かないといけないのは不便。アメニティはともかく水はバスタオルや寝巻きと一緒に配布しても良いのでは?と思いました。ちなみに一泊目に寝巻きがなく用意のないホテルなんだと思ったけど2日目はタオルセットと一緒に配布されました。
Stayed 1 night in Jun 2024

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Siu Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kento

Stayed 2 nights in May 2024

10/10 Excellent

Kyeng sik

Stayed 1 night in May 2024

10/10 Excellent

HUNG FAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to station.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
Stayed 1 night in May 2024

8/10 Good

MINGCHUN

Stayed 1 night in Apr 2024

8/10 Good

Zengyi, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.
Stayed 1 night in Apr 2024

10/10 Excellent

Mengtung

Stayed 3 nights in Apr 2024

8/10 Good

araki

Stayed 1 night in Apr 2024

10/10 Excellent

Wai Chow

Stayed 1 night in Apr 2024

10/10 Excellent

SUNGHO

Stayed 4 nights in Apr 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Alex

Stayed 1 night in Mar 2024

10/10 Excellent

CHI KIN

Stayed 3 nights in Mar 2024

10/10 Excellent

Kinuyo

Stayed 2 nights in Mar 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and friendly staff!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ka Yi Jenny

Stayed 1 night in Mar 2024