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Dorsett Tsuen Wan, Hong Kong

4.0 star property
Family-friendly hotel connected to the convention centre in Kwai Chung with a 24-hour fitness centre

Photo gallery for Dorsett Tsuen Wan, Hong Kong

Indoor pool, seasonal outdoor pool, pool umbrellas, lifeguards on site
Garden
Lobby
Deluxe Triple Room
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
The current price is NZ$98
includes taxes & fees
6 May - 7 May

Explore the area

Map
28 Kin Chuen Street, Kwai Chung, Kwai Chung
  • Nina Towers
    ‪2 min drive‬
  • Tsuen Wan Plaza
    ‪2 min drive‬
  • Hong Kong Disneyland® Resort
    ‪17 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪25 min drive‬

Room options

View all photos for Family Triple Room

In-room safe, blackout curtains, iron/ironing board

Family Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Family Quad Room

Hair dryer, slippers, towels, soap

Deluxe Family Quad Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

In-room safe, blackout curtains, iron/ironing board

Superior Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Suite with Sofa Bed

Family Suite with Sofa Bed

Family Suite with Sofa Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Greenery Room

In-room safe, blackout curtains, iron/ironing board

Greenery Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About the area

Kwai Chung

Dorsett Tsuen Wan, Hong Kong places you in the heart of Kwai Chung, connected to the convention centre and 3 km (1.8 mi) from Shing Mun Country Park. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, Dorsett Cafe, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the kids' club, seasonal outdoor swimming pool, kids' swimming pool and lifeguards on site. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 4-property class Kwai Chung hotel include Harbour City and Hong Kong Disneyland® Resort.

What's nearby

  • Nina Towers - 2 min drive - 1.9 km
  • Tsuen Wan Plaza - 2 min drive - 2.1 km
  • Hong Kong - Macau Ferry Terminal - 12 min drive - 13.8 km
  • Lan Kwai Fong - 14 min drive - 15.2 km
  • Hong Kong Disneyland® Resort - 17 min drive - 16.1 km

Getting around

  • Hong Kong Tai Wo Hau Station - 7 min walk
  • Hong Kong Sung Wong Toi Station - 11 min drive
  • Hong Kong International Airport (HKG) - 25 min drive

Restaurants

  • ‪龍川上海料理 - ‬7 min walk
  • ‪Super Super Congee & Noodle - ‬5 min walk
  • ‪Hot Dog Link × Yin Cha 德國熱狗 × 然茶 - ‬6 min walk
  • ‪Elephant Kitchen - ‬6 min walk
  • ‪Dk Pizza Cafe 趣意廚 - ‬6 min walk

About this property

Dorsett Tsuen Wan, Hong Kong

Family-friendly hotel connected to the convention centre in Kwai Chung with a 24-hour fitness centre
Dorsett Tsuen Wan, Hong Kong offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include meeting rooms and limo/town car service.

Public spaces have free WiFi. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Dorsett Tsuen Wan, Hong Kong. Parking is available for a fee.

This 4-star Kwai Chung hotel is smoke free.

  • 546 guestrooms or units
  • 19 levels
  • Conference rooms
  • Built in 2014
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Dorsett Tsuen Wan, Hong Kong offers 546 air-conditioned accommodations with a safe and complimentary slippers. 40-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (HKD 380 per day)
  • Valet parking on site (HKD 380 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 140.80 for adults and HKD 140.80 for children
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of HKD 9,999; reservation required

Restaurants on site

  • Dorsett Cafe

Things to do

  • 24-hour gym
  • Children's club
  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s swimming pool is open from 8 AM to noon and from 1-6:30 PM.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from December 1 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 350 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 140.8 for adults and from HKD 140.8 for children
  • Self-parking fee: HKD 380 per day
  • Valet parking fee: HKD 380 per day
  • Rollaway bed fee: HKD 350 per day
  • Hosted evening meal: HKD 9999

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay and cash.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 6:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Dorsett Hotel Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan Hong Kong Hotel
Dorsett Tsuen Wan Hong Kong
Dorsett Tsuen Wan, Hong Kong Hotel
Dorsett Tsuen Wan, Hong Kong Kwai Chung
Dorsett Tsuen Wan, Hong Kong Hotel Kwai Chung

Frequently asked questions

What is the cancellation policy at Dorsett Tsuen Wan, Hong Kong?

Dorsett Tsuen Wan, Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dorsett Tsuen Wan, Hong Kong?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Dorsett Tsuen Wan, Hong Kong on 6 May 2025 start from NZ$97.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dorsett Tsuen Wan, Hong Kong?

Yep, Dorsett Tsuen Wan, Hong Kong has a self car park for HKD 380 per day.

Are there any beaches close to Dorsett Tsuen Wan, Hong Kong?

The closest beach to Dorsett Tsuen Wan, Hong Kong is Golden Beach (14.6 km).

Does Dorsett Tsuen Wan, Hong Kong have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 6:00 PM (Seasonal outdoor pool open from April to November). The swimming pool will be unavailable from December 1 2025 to March 31 2026 (dates subject to change).

Is Dorsett Tsuen Wan, Hong Kong family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Dorsett Tsuen Wan, Hong Kong is a hit with families.

Does Dorsett Tsuen Wan, Hong Kong serve breakfast?

Yeah, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Dorsett Tsuen Wan, Hong Kong?

No, Dorsett Tsuen Wan, Hong Kong does not offer an airport shuttle service.

Is there a bar or restaurant at Dorsett Tsuen Wan, Hong Kong?

Yep, you can grab a meal at Dorsett Tsuen Wan, Hong Kong's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dorsett Tsuen Wan, Hong Kong?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dorsett Tsuen Wan, Hong Kong?

No, pets are not allowed.

Dorsett Tsuen Wan, Hong Kong Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 324 out of 1003 reviews
Rating 8 - Good. 427 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Betsy, Brooklyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No amenities. 10 mins walk to subway. Limited times of shuttle.
Stayed 14 nights in Jan 2025

10/10 Excellent

Michael Lei Hok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good , nice and quiet
Stayed 6 nights in Jan 2025

8/10 Good

Anita

Stayed 2 nights in Jan 2025

10/10 Excellent

Kin Cheong Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there is an intense smell in the guests room, smell like a sport center changing room
Stayed 2 nights in Jan 2025

8/10 Good

CINDY LI AUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good in terms of walkable to train station and shopping area. Not much food choices around, but there’s a convenience store outside the hotel. 3 had a 3 person room. Room size is good providing you don’t have many big luggage. House keeping staff are helpful and friendly. Another good thing is that there’s a filtered water dispenser in the main corridor in each level. However, the pillows are terrible. It just flatten when you sleep on it.
Stayed 3 nights in Jan 2025

6/10 Okay

Kam Sing, Sandhurst

I was asked to pay luggage storage fee for hk$10 each total hk$20 when I needed to leave my luggage there a day before I checked in because I needed to go to hospital. It is something that I dislike most. Location wise, it is not convenient and it's shuttle bus service is very limited. Helpless
Stayed 1 night in Jan 2025

10/10 Excellent

Pui

Stayed 1 night in Dec 2024

10/10 Excellent

Kwok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

James, Canberra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent but a bit far away from local shopping.
Stayed 7 nights in Dec 2024

8/10 Good

Johnny

Travelled with family and small children
Liked: Staff & service
Dorsett provided free shuttles (every 30 mins in the morning, and every hour in the afternoon). The shuttles dropped off at two convenient locations. Overall, the hotel was a bit dirty, since it was in an industrial area, but the staff were really helpful, especially the house keepers.
Stayed 7 nights in Dec 2024

8/10 Good

Ho Wu

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Dec 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Philipp

Stayed 1 night in Oct 2024

6/10 Okay

Yung Kit Kin

Liked: Cleanliness, property conditions & facilities
Safe and quiet, a bit far from the MTR station
Stayed 12 nights in Dec 2024

10/10 Excellent

Camiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay, all the staff were polite and kind - They took in my deliveries to the hotel and notified me straight away. Facilities were great and breakfast had a lot of choices - I would definitely return!
Stayed 9 nights in Dec 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms design and environment just like for kids friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it just for the shower

The rain shower was phenomenal almost too much pressure. Separated from the toilet too which is not always commonplace at the price I paid for this room. A little far from west kowloon and central stops but great value if you dont mind making the trip. Fairly close to the park where you can see monkeys though. Beware the monkeys are quite dangerous if you try to interact with them. Just be mindful they are wild animals. But back the hotel. Bed was lovely, pillows were a little soft for me but thats fine because i still slept great. I would book again
Stayed 2 nights in Dec 2024

8/10 Good

Ying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

soon

Stayed 10 nights in Nov 2024

10/10 Excellent

Daniel, Port Coquitlam

Stayed 6 nights in Nov 2024

8/10 Good

Chao Kai Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained and there's a direct bus to the airport. The immediate surroundings of the hotel are not so nice but there are regular shuttle services to well connected malls.
Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The carpet looked like clean, but my daughter and I were itchy and had some rash around our foot. All of the house keepers were very nice,.I told them our situation, they cleaned our room instantly. They bathroom looked good, but when you had a shower, you will find that the floor of the shower area is little slippy. It obviously showed that the house keepers didn't do the cleaning as a routine or they kipped some rountine cleaning. When I asked some questions to the front desk staff, they were willing to answer me, but without any facial expressions. They looked like robots to answer me. Maybe it's a normal attitude in Hong Kong. I do want to tell them that as a front desk staff, you maybe the first image of Hong Kong. I went to swimming with my daughter, the staff were very nice. I love the environment. I can't imagine that we can have chances to swim in this small hotel. This hotel offered shuttle bus service, it's very convenient. And also, the shuttle bus driver was very nice.
Stayed 7 nights in Oct 2024

8/10 Good

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thank you for running a good operation

the shuttle bus are 100% on time.Drivers very polite and patient and kind. i am not into having service in the room. please ask the cleaning ladies to stop asking whenever they see me. Understand they are just being professional but I just dont want to be bothered. But really appreciate them too. oh, btw, 500 rooms (?) of people... may be give us more than 3 washers and dryers... lol.
Stayed 10 nights in Nov 2024