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Arashiyama Benkei

4.0 star property
Boardwalk/promenade ryokan with 20 restaurants and free local area shuttle

Photo gallery for Arashiyama Benkei

View from property
Modern Premium Suite, Garden View (90sqm) | Bathroom
Hot springs
Japanese Room (12 tatami mats)
Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Parking included
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
34 Susukinobanba-cho Saga-tenryuji, Ukyo-ku, Kyoto, Kyoto, 616-8385
  • Arashiyama Onsen
    ‪1 min walk‬
  • Togetsukyo Bridge
    ‪4 min walk‬
  • Arashiyama Bamboo Grove
    ‪10 min walk‬
  • Osaka (ITM-Itami)
    ‪61 min drive‬

Room options

View all photos for Japanese Room (15 tatami mats)

Japanese Room (15 tatami mats)

Japanese Room (15 tatami mats)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
Private bathroom
Spring-water bath
Rainfall showerhead
  • 44.62 sq m
  • Sleeps 2
  • 3 Single Futons

View all photos for Modern Premium Suite, Garden View (90sqm)

Modern Premium Suite, Garden View (90sqm) | Living area

Modern Premium Suite, Garden View (90sqm)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 81.4 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Modern Premium Suite, Maisonette Type, Garden View (90sqm)

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 90 sq m
  • Sleeps 3
  • 2 Double Beds and 2 Large Single Futons

View all photos for Japanese Suite with Private Open-Air Bath, Garden View

In-room safe, free WiFi, bed sheets

Japanese Suite with Private Open-Air Bath, Garden View

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Spring-water bath
  • 33.88 sq m
  • Sleeps 3
  • 5 Single Futons

View all photos for Japanese Suite with Private Open-Air Bath, River View

Japanese Suite with Private Open-Air Bath, River View

Japanese Suite with Private Open-Air Bath, River View

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
Private bathroom
Spring-water bath
  • 50.41 sq m
  • River view
  • Sleeps 3
  • 5 Single Futons

View all photos for Japanese Room (12 tatami mats)

Japanese Room (12 tatami mats)

Japanese Room (12 tatami mats)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Rainfall showerhead
Deep-soaking bath
Separate bath and shower
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 4 Single Futons

Japanese Room (12 tatami mats, 1F)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Toilet with electronic bidet
Electric kettle
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Single Futons

Japanese Room (12 tatami mats, 2F)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Toilet with electronic bidet
Electric kettle
Free bottled water
In-room safe
  • 20 sq m
  • Sleeps 2
  • 2 Single Futons

Similar properties

Public bath

Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (239)
The price is NZ$1,044
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Kadensho, Arashiyama Onsen, Kyoto - Kyoritsu Resort

About the area

Kyoto

Arashiyama Benkei places you steps from Arashiyama Onsen and within a short 5-minute stroll of Tenryu-ji Temple. Highlights at this ryokan include 20 restaurants, free self-parking and a free area shuttle. .This smoke-free ryokan offers free WiFi in public areas, a terrace and a garden. Plus you'll find dry cleaning/laundry services, free newspapers in the lobby and multilingual staff. Local cuisine breakfast is available daily between 7:30 AM and 9:30 AM. There's also limited parking, along with the convenience of free train pick-up service. .Attractions within a 10-minute walk of this 4-property class Arashiyama ryokan include Arashiyama Bamboo Grove and within 30 minutes you'll find Shijo Street.

What's nearby

  • Arashiyama Onsen - 1 min walk - 0.0 km
  • Togetsukyo Bridge - 4 min walk - 0.4 km
  • Arashiyama Monkey Park Iwatayama - 8 min walk - 0.7 km
  • Arashiyama Bamboo Grove - 10 min walk - 0.9 km
  • Bamboo Forest Street - 11 min walk - 0.9 km

Getting around

  • Arashiyama Station - 4 min walk
  • Saga-Arashiyama Station - 11 min walk
  • Osaka (KIX-Kansai Intl.) - 104 min drive

Restaurants

  • ‪嵐山よしむら - ‬2 min walk
  • ‪Arabica Arashiyama - ‬2 min walk
  • ‪OBU CAFE - ‬4 min walk
  • ‪京翠嵐 - ‬4 min walk
  • ‪パンとエスプレッソと嵐山庭園 - ‬3 min walk

About this property

Arashiyama Benkei

Boardwalk/promenade ryokan with 20 restaurants and free local area shuttle
There are 20 restaurants on site. WiFi is free in public spaces. Arashiyama Benkei offers its guests hot springs. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. A terrace, multilingual staff, and a garden are also featured at Arashiyama Benkei. Limited free parking is available on a first-come, first-served basis.

This 4-star Kyoto ryokan is smoke free.

  • 10 guestrooms or units
  • 20 dining venues
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
Arashiyama Benkei offers 10 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • 20 restaurants

Things to do

  • Hot springs

Family friendly

  • Free area shuttle

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • Hot springs
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
All restaurants at the property require guests to pre-book breakfast service 1 day in advance, and pre-book dinner service 3 days in advance. Meal requests for guests without restaurant reservations cannot be accommodated.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3300 for adults and from JPY 3300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arashiyama Benkei
Arashiyama Benkei Inn
Arashiyama Benkei Inn Kyoto
Arashiyama Benkei Kyoto
Benkei Arashiyama
Arashiyama Benkei Hotel Kyoto
Benkei Inn
Arashiyama Benkei Kyoto
Arashiyama Benkei Ryokan
Arashiyama Benkei Ryokan Kyoto

Frequently asked questions

What is the cancellation policy at Arashiyama Benkei?

Arashiyama Benkei offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Arashiyama Benkei?

Yep, Arashiyama Benkei has a free self car park. Onsite parking is limited.

Does Arashiyama Benkei serve breakfast?

Yeah, local cuisine brekkie is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Arashiyama Benkei?

No, Arashiyama Benkei does not offer an airport shuttle service.

Is there a bar or restaurant at Arashiyama Benkei?

Yep, Arashiyama Benkei has 20 restaurants.

What time are check-in & check-out at Arashiyama Benkei?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Arashiyama Benkei?

No, pets are not allowed.

Arashiyama Benkei Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 140 out of 179 reviews
Rating 8 - Good. 32 out of 179 reviews
Rating 6 - Okay. 5 out of 179 reviews
Rating 4 - Poor. 2 out of 179 reviews
Rating 2 - Terrible. 0 out of 179 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.
Stayed 1 night in Jan 2020

6/10 Okay

CS

Travelled with family
Liked: Cleanliness, staff & service
Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning. I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense. If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully and perfectly located property and the food was excellent too
Stayed 2 nights in Nov 2019

10/10 Excellent

Susan, Sacramento, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nine course, two hour dinner in a private room was amazing! The location was exceptional as well—close to the bamboo forest, temples, and Monkey Park. A great coffee shop on the corner (ryokan only serves tea!) A fabulous experience. Highly recommend.
Stayed 1 night in Oct 2019

10/10 Excellent

Ms.Wang, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling with a 3 month old baby and appreciated the excellent service from the staff to accommodate our requests. Great location with scenic views from our room.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here was amazing. The fantastic staff make you feel welcome from the moment you step in the door and ensure you are well looked after throughout the stay. The onsen was great and kept in very good condition.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Kuan hsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very wonderful for the quality of service
Overall, hotel was so good for my family to stay With. I would like to choice this hotel again:)
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience! Will come back again
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great food! Great people! Great!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, traditional Japanese experience, beautiful view, hot spring in the room and staff is just great.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Ryokan, loved the atmosphere, loved the ambience, loved the staff friendliness, loved the dinner menu - but will stay away from seafood for a while after this as we had an extensive seafood menu which was excellent, but we over-indulged
Stayed 1 night in Jul 2019

10/10 Excellent

SCJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about this place. Everything from the service, food, ambiance is exceptional. The staff go above and beyond to meet your needs. I hope I will be fortunate enough to have the opportunity to come back someday. Truly the highlight of my family’s recent trip to Japan.
Stayed 2 nights in Jun 2019

10/10 Excellent

McArthur, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful setting along the river (try and get river view), with very attentive staff. We only had breakfast which was very nicely presented, and both Japanese and Western were excellent. One slight drawback is that there is essentially nothing open outside the Ryokan after 6pm. No restaurants and very few shops, so plan to eat early. There is a train stop very convenient.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable and polite staff. Beautiful river view from room. We got the large room. The beds were comfortable. Room was always clean. The food was great. This is a real traditional ryokan experience. Great part of Kyoto. Close to monkey park, shops and restaurants.
Stayed 3 nights in May 2019

10/10 Excellent

M.L.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this lovely ryokan. The staff were welcoming and accommodating. I had a lovely, memorable, and relaxing experience here during my one-night stay. Thank you!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Without a doubt, this ryokan was a highlight of our two-week trip. Immaculate, traditional, with an unimaginable attaention to every detail. Real experience of traditional luxory.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond amazing, the food they serve was unique and amazing. I took my mother on her first trip to Japan and she was so happy to stay here.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and meals were excellent. The view from our room was amazing, too. We were very happy with our stay here. Would have liked coffee that we could make in the room early since the kitchen does not open until 7 :)
Stayed 2 nights in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Japanese experience
We stayed two nights in the room with the private onsen and massage chair. The staff was so amazingly attentive to our every need and accommodated our request for an in-room dinner to celebrate our anniversary. They even gifted us a set of tea cups to celebrate. The onsen was amazing to have in the room and the room had a peaceful and quiet view of the riverfront. The traditional Japanese breakfast experience in the provided socks, pajamas and robes was also a must-do. The floor beds were not a problem and quite comfortable and the staff was very quick to set up and take down the room each morning and night in a way that did not disturb your day. The location is in walking distance to the bamboo forest and other nearby tourist sites but far enough away from the crowds. We recommend staying here if you want a truly relaxing and traditional Japanese experience that is convenient to the sites and shopping/eats in the area.
Stayed 2 nights in Mar 2019