See all properties
Save

Cross Hotel Kyoto

3.5 star property
Riverfront Kyoto hotel in Karasuma with a 24-hour front desk
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Hotel Kyoto

Property entrance
Front of property - evening/night
[NON SMOKING] Premium Suite
Lobby sitting area
[NON SMOKING] Deluxe Family Twin Room | Bathroom

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The price is NZ$259
includes taxes & fees
16 Jan - 17 Jan 2025

Explore the area

Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Kawaramachi Street
    1 min walk
  • Pontocho Alley
    1 min walk
  • Shijo Street
    7 min walk
  • Osaka (ITM-Itami)
    64 min drive

Room options

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 76 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Deep-soaking bath
  • 70 sq m
  • Sleeps 7
  • 2 Large Single Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe King Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Corner King Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Deep-soaking bath
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Family Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 47 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Deluxe Twin Room Plus

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room with Sofa bed

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed - single
Separate bedroom
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Standard Queen Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Superior Twin Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout curtains

[NON SMOKING] Superior King Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior

THE BLOSSOM KYOTO

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (1466)
The price is NZ$216
for 1 night
includes taxes & fees
5 Jan - 6 Jan
THE BLOSSOM KYOTO

About the area

Kyoto

Cross Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kawaramachi Street and Shijo Street. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, KIHARU Brasserie, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. .Sights within a 10-minute walk of this 3.5-property class Karasuma hotel include Nishiki Market and Kyoto Imperial Palace is within 30 minutes.

What's nearby

  • Kawaramachi Street - 1 min walk
  • Shijo Street - 7 min walk
  • Nishiki Market - 8 min walk
  • Nijō Castle - 3 min drive
  • Kiyomizu Temple - 4 min drive

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Osaka (ITM-Itami) - 64 min drive

Restaurants

  • ‪猫カフェMOCHA 京都ロフト店 - ‬1 min walk
  • ‪bar moon walk 河原町店 - ‬2 min walk
  • ‪六曜社 - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk

About this property

Cross Hotel Kyoto

Riverfront Kyoto hotel in Karasuma with a 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Cross Hotel Kyoto?

Cross Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cross Hotel Kyoto?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on 16 Jan 2025 start from NZ$258.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Cross Hotel Kyoto a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Cross Hotel Kyoto.

Are there hot tubs in the rooms at Cross Hotel Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Cross Hotel Kyoto serve breakfast?

Yeah, our guests highly rate the buffet breakfast here! Served daily from 7 AM to 10 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Cross Hotel Kyoto?

No, Cross Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at Cross Hotel Kyoto?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cross Hotel Kyoto?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Cross Hotel Kyoto?

No, only service animals are allowed.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1006 out of 1238 reviews" "
Rating 8 - Good. 189 out of 1238 reviews" "
Rating 6 - Okay. 30 out of 1238 reviews" "
Rating 4 - Poor. 7 out of 1238 reviews" "
Rating 2 - Terrible. 6 out of 1238 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amgad

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at this hotel. Great service. I give them a ten
Stayed 4 nights in Sep 2024

10/10 Excellent

Alfonso

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 4 nights in Sep 2024

10/10 Excellent

SANG HOON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good including location, service and etc. We enjoyed the breakfast buffet providing various selections and quality. We also like to rest well with coffee and tea in the lounge in the middle of the tour during the day.
Stayed 4 nights in Sep 2024

10/10 Excellent

David L

Stayed 6 nights in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Mild cleaning should replace dirty mugs when chosen. We like the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Cole

Stayed 5 nights in Aug 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay with Cross Hotel. It is very welcoming.. the reception area smells nice, the staff very polite and helpful, the rooms were spacious, clean and very comfortable. Breakfast buffet was something to look forward to - many quality options to choose from.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie, Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so convenient and easy to get to every tourist attraction. The area around the hotel was bustling and had so many food, shopping and entertainment options. A quick walk to the Nishiki Market. The hotel is clean and trendy as well. I’m glad I chose this hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Aino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

tin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place. Would definitely consider it again for future visit.
Stayed 5 nights in Sep 2024

8/10 Good

Charles-Antoine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for a week. Kyoto is just amazing and the location was perfect for us visiting as a family. The only hiccup we had was bad advice from staff when trying to make collect calls for travel rearrangements due to a typhoon. We followed the procedure and they ended up charging us at a high rate although we made collect calls. Explaining the situation to the staff in charge did not help and was quite rude insisting that the hotel was not making collect calls. It was likely a communication breakdown. Still enjoyed the comfort, convenience, location, and overall experience.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cross hotel is a great hotel with a great location in Kyoto. Rooms are spacious. Hotel is clean and staff was wonderful! We stayed for 3 days during our trip to Japan and would stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jensen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fantastic stay. Hotel was super clean and conveniently located near the Pontosho Alley restaurant street and easy (less than 10 minute) walk to the Gion Historical area and Nishiki food market. Beds were very comfortable but only one thin pillow was provided by the hotel.
Lobby waiting area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large comfortable, clean and quiet rooms. In a good location, walking distance to lots of attractions and good food places close by. The staff were incredibly helpful. Nothing was too much trouble, they were so kind and very helpful with any request we had. We highly recommend for any stay in Kyoto!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very nice property near the shopping/market and near the river. Many opportunities for fun walks in either direction. The staff were great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Vedika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Cross Hotel Kyoto was amazing! it was such a great location - for restaurants, shopping and bars. You do need to take a taxi to see the sights or to the train station but it's the perfect location to come back to after you are done with any sightseeing you wish to do. Mostly everything you would like to do other than that is either walking distance or a short cab ride away! Staff was also very helpful - i left something in my room and it was shipped to our next hotel in Tokyo in under two days!
Stayed 5 nights in Sep 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a central location. Staff very helpful when I needed a doctor, they arranged one very quickly.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were excellent. Very friendly and helpful. And the breakfast buffet was one of the best I’ve experienced during international travel in Japan. Highly recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
lots of amenities in room very centrally located walking distance to a lot of neighborhoods staff was A
Stayed 2 nights in Aug 2024

8/10 Good

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel in a great location
The hotel is located in a very convenient area next to streets full of restaurants and shoping stores, and next to the river which is nice to walk by. The staff is very helpful and friendly. The lobby is comfortable and the rooms are spaceous and comfortable
Stayed 6 nights in Sep 2024