Citadines Karasuma-Gojo Kyoto

3.5 star property
Hotel with a 24-hour front desk, a quick walk to Kawaramachi Street
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Karasuma-Gojo Kyoto

Property amenity
Premier Studio (Double)
Down duvets, in-room safe, desk, blackout curtains
Lobby
Premier Studio, 2 Single Beds | Private kitchen

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Laundry
  • Kitchen

Explore the area

Map
432 Matsuya-cho Gojo-dori, Karasuma-higashiiru Shimogyoku, Kyoto, Kyoto, 600-8105
  • Kawaramachi Street
    8 min walk
  • Shijo Street
    11 min walk
  • Kyoto Tower
    13 min walk
  • Osaka (ITM-Itami)
    52 min drive

Room options

Similar properties

About the area

Kyoto

At Citadines Karasuma-Gojo Kyoto you'll be within just a 15-minute stroll of Kawaramachi Street and Kyoto Tower. Highlights at this hotel include in-room kitchenettes, free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a computer station and dry cleaning/laundry services. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Shimogyo Ward hotel include Nishiki Market and Kiyomizu Temple.

What's nearby

  • Kawaramachi Street - 8 min walk
  • Kyoto Tower - 13 min walk
  • Nishiki Market - 14 min walk
  • Kiyomizu Temple - 3 min drive
  • Nijō Castle - 4 min drive

Getting around

  • Gojo Station - 1 min walk
  • Kiyomizu-gojo Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 90 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪横浜天下鳥烏丸五条店 - ‬2 min walk
  • ‪蕎麦の実よしむら - ‬1 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬1 min walk
  • ‪カプリ食堂 - ‬3 min walk

About this property

Citadines Karasuma-Gojo Kyoto

Hotel with a 24-hour front desk, a quick walk to Kawaramachi Street
Citadines Karasuma-Gojo Kyoto offers its guests a vending machine, multilingual staff, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Citadines Karasuma-Gojo Kyoto also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 1 building
  • 124 guestrooms or units
  • 10 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
Citadines Karasuma-Gojo Kyoto offers 124 accommodations with DVD players and laptop-compatible safes. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 1,650 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,650 for adults and JPY 1,650 for children

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cots (infant beds) are available for JPY 550.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 1650 for children
  • Self-parking fee: JPY 1650 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Karasuma-Gojo
Citadines Karasuma-Gojo Hotel
Citadines Karasuma-Gojo Hotel Kyoto
Citadines Karasuma-Gojo Kyoto
Citadines Kyoto
Citadines Kyoto Karasuma-Gojo
Karasuma-Gojo Kyoto
Kyoto Citadines
Kyoto Karasuma-Gojo
Citadines Kyoto Karasuma Gojo Hotel Kyoto
Citadines Kyoto Karasuma-Gojo Aparthotel
Citadines Karasuma-Gojo Aparthotel
Citadines Kyoto Karasuma Gojo
Citadines Kyoto Karasuma-Gojo Hotel
Citadines Karasuma Gojo Kyoto
Citadines Kyoto Karasuma Gojo
Citadines Karasuma-Gojo Kyoto Hotel
Citadines Karasuma-Gojo Kyoto Kyoto
Citadines Karasuma-Gojo Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at Citadines Karasuma-Gojo Kyoto?

Citadines Karasuma-Gojo Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Citadines Karasuma-Gojo Kyoto?

Yep, Citadines Karasuma-Gojo Kyoto has a self car park for JPY 1650 per night. Onsite parking is limited.

Is Citadines Karasuma-Gojo Kyoto family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Citadines Karasuma-Gojo Kyoto is a hit with families.

Are there hot tubs in the rooms at Citadines Karasuma-Gojo Kyoto?

No, but there are deep-soaking baths in the guestrooms.

Does Citadines Karasuma-Gojo Kyoto serve breakfast?

Yep, buffet breakfast is offered weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Citadines Karasuma-Gojo Kyoto?

No, Citadines Karasuma-Gojo Kyoto does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Karasuma-Gojo Kyoto?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Citadines Karasuma-Gojo Kyoto?

No, only service animals are allowed.

Citadines Karasuma-Gojo Kyoto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 41 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location but Hotel on busy street. We were on a lower floor so heard a bit of traffic noise. Amenities were average and even though we didn't have the breakfast the dining area looked very average.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific staff. Clean. I just wish there was a gym like the Citadines in Tokyo.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jethro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Great location and friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Spacious rooms with a small kitchenette. Friendly, helpful staff.
Stayed 1 night in Jul 2024

4/10 Poor

Rose

Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning made us sick unlike other hotels
Stayed 7 nights in Jul 2024

10/10 Excellent

Anelia

Stayed 2 nights in Jul 2024

8/10 Good

Barbara

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to most shopping areas and the staff is extremely helpful! Laundry services were convenient and easy to use
Stayed 3 nights in Jul 2024

6/10 Okay

shao

Stayed 3 nights in Jul 2024

8/10 Good

Braulio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Lovely area to walk and shop.
Stayed 1 night in Jul 2024

8/10 Good

Braulio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous place. Easy to access Train and bus stations. Laundry was a little bit of a problem. I'd recommend the hotel to provide Laundry service in the future. Nevertheless, everything else was excellent.
Stayed 10 nights in Jun 2024

10/10 Excellent

Myrla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!

8/10 Good

Myrla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The key didn’t work then it turned out they issued the wrong room. Someone else was staying in the room. For all the trouble, you would like they would upgrade the room.
Stayed 5 nights in Jun 2024

10/10 Excellent

hiu fai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Rare find in Kyoto with onsite parking
Stayed 2 nights in Jun 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Spacious room
Hotel was in a good location and rooms were spacious. The only thing was that the comforter was a little thin and there were only 2 very flat pillows on the bed for 2 people. So sleeping wasn’t the most comfortable. However, overall the stay was good and staff were friendly and spoke great English.
Stayed 4 nights in Jun 2024

10/10 Excellent

Herma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Front desk personnel was fluent in English & assistive during check-in. A small store nearby the hotel sells reasonably priced vegetables & watermelon. Location is walkable to restaurants. Con: The parking provided is not suitable for cars above 155cm. Paid parking lots nearby the hotel was informed by the front desk personnel with a printed map.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service, and very clean hotel
Stayed 3 nights in Jun 2024

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price paid. Staff are nice and helpful. Subway is right outside of the hotel. Convenient location to food, shopping and attractions. Didn't try breakfast in the hotel because of the food. lack of ventilation in basement where breakfast and laundry at the same floor. Laundry machines were dated and didn't clean/dry properly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always accumulating!!
Stayed 13 nights in Jun 2024

10/10 Excellent

patsy

Travelled with family
Good
Stayed 8 nights in Jun 2024

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here for 1 night in the studio room which was really spacious but felt that the room was outdated and some of the furniture pieces like the couch and chairs could be upgraded. Was not as nice as some of the other 3 star hotels we stayed in Japan. Location is convenient as it is very close to Gojo station and a 7-11 is across the street. Staff were friendly and spoke very good English.
Stayed 1 night in May 2024

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accomodations
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

MIYOKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024