Ratings based on 5 Verified Reviews

Real reviews from guests who’ve stayed
3.2 out of 5
33% of guests recommend
4.2 Room cleanliness
3.0 Service & staff
4.0 Room comfort
3.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
2 out of 5
by A verified traveller from london

Love hotel...

Posted 8 Apr. 2017 on Expedia
We stayed out of necessity... the whole of Kyoto was fully booked. This really is a 'love hotel' rooms can be booked by the hour and come with A LOT of 'extras'! The staff don't have a lot of English but they tried really hard. It's about fifteen minutes walk to the nearest train station but only 5 minutes into Kyoto main station once on the train.
Comment from Hotel Management
1 May 2017 by hotel hug-hug kyoto, Hotel Management
Dear our guest, thank you very much for using our hotel. We are looking forward to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Xu

Posted 3 Aug. 2015 on Expedia
Nice hotel,best choice for couple^_^staff is excellent
3 out of 5
by A verified traveller

ゴールデンウィークですから仕方ないかな

Posted 9 May 2017 on Expedia
高いけどこんなもんですか。まあ京都でゴールデンウィーク中ですから。近くに美味しい店があればもっとよかったのですが半時間かけて歩いて行ったものの満員でした。
Comment from Hotel Management
17 May 2017 by hotel hug-hug Kyoto, Hotel Management
この度はホテルハグハグ京都をご利用いただきありがとうございました。またのお越しを従業員一同心よりお待ち申し上げております。
4 out of 5
by Dominik

This traveller left a rating score only Posted 17 Apr. 2017 on Hotels
3 out of 5
by DIEGO

Hotel con personal amable

Posted 13 Apr. 2017 on Hotels
Fue un gran shock al llegar al hotel y darme cuenta que en realidad era un motel, Con servicios particularmente de motel. Sin embargo mi habitacion ya estaba pagada y a pesar que ls personas que lo manejan no hablan nada de ingles, la atencion y disponibilidad que recibi fue muy buena. No lo recomiendo por el tipo de hotel y la ubicacion y el precio. En realidad no son lo optimo, pero al final mi estancia fue mejor que la primera Impresion que tuve.
Comment from Hotel Management
1 May 2017 by Sora, Hotel Management
Dear our guest, thank you very much for using our hotel. We are so sorry that we could not fulfill your request.