RIHGA Royal Hotel Kyoto

4.0 star property
Hotel with 6 restaurants, a quick walk to Kyoto Aquarium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RIHGA Royal Hotel Kyoto

Premium Floor Suite Double, Non Smoking
Indoor pool
Exterior
Exterior detail
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8237
  • Kyoto Station Building
    4 min walk
  • Kyoto Aquarium
    7 min walk
  • Kyoto Tower
    9 min walk
  • Osaka (ITM-Itami)
    46 min drive

Room options

Regular floor Superior Twin, Non Smoking (24~27sqm)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Premium floor Superior Twin, Non Smoking (27~30sqm)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Single Beds

Regular floor Suite Double, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Regular floor Suite Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Kyoto Style floor Family Room Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 8
  • 3 Single Beds

KIRA KARACHO (GIN-GETSU)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

KIRA KARACHO (KIN-UN)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Standard Twin Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 4
  • 2 Single Beds

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Trundle Bed

Wide King Double, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Luxury Family room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 12
  • 4 Single Beds

Japanese style Room Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 8
  • 4 Single Futons

TATAMI Suite Twin

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 4
  • 2 Single Beds

Premium floor Superior Twin Room, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 6
  • 2 Single Beds

Twin room with TATAMI, Non-smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 8
  • 2 Single Beds and 2 Single Futons

Executive floor Junior Suite Twin Non Smoking(10th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Single Beds

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 6
  • 2 Single Beds

Suite Twin Run of House [Room Type or Size will be assigned upon arrival]

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 2
  • 2 Single Beds

Luxury Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 6
  • 2 Single Beds

Premium floor Deluxe Twin, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 6
  • 2 Single Beds

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Single Beds

High Floor Standard Twin Room (Run of Floor), Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

Executive floor Superior Twin Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Private bathroom
Bidet
  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 6
  • 2 Single Beds

Premium floor Standard Twin, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Single Beds

Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Deluxe Double Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 Double Bed

Premium floor Deluxe Double, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 Double Bed

High Floor Deluxe Twin Room (Run of Floor), Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

High Floor Superior Twin Room (Run of Floor), Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Single Sofa Bed

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Single Beds

Executive floor Standard Double Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 Double Bed

Premium floor Standard Double, Non Smoking (9th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Twin (Hollywood twin) Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Single Beds

Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 Double Bed

Standard Twin (Hollywood Twin), Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed

Executive floor Small Double Room, Non Smoking (10th floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • Sleeps 4
  • 1 Double Bed

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Private bathroom
Bidet
  • 79 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • Sleeps 6
  • 2 Single Beds

Premium Floor Suite Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Hairdryer
Bidet
Shower/bath combination
  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

About the area

Kyoto

RIHGA Royal Hotel Kyoto puts you in the heart of Kyoto, within just a 10-minute stroll of Kyoto Aquarium and Kyoto Tower. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Top of Kyoto, serves French cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool and gym. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking. .Places within a 15-minute walk of this 4-property class Shimogyo Ward hotel include Kyoto Railway Museum and Kawaramachi Street.

What's nearby

  • Kyoto Tower - 9 min walk - 0.8 km
  • Kawaramachi Street - 14 min walk - 1.2 km
  • Nishiki Market - 4 min drive - 3.0 km
  • Nijō Castle - 4 min drive - 3.2 km
  • Kiyomizu Temple - 5 min drive - 3.6 km

Getting around

  • Kyoto Station - 6 min walk
  • Umekoji-Kyotonishi Station - 15 min walk
  • Osaka (KIX-Kansai Intl.) - 85 min drive

Restaurants

  • ‪Kurasu - ‬2 min walk
  • ‪Top of Kyoto - ‬1 min walk
  • ‪All Day Dining Kaza - ‬1 min walk
  • ‪COYOTE - ‬4 min walk
  • ‪伊晃庵 - ‬2 min walk

About this property

RIHGA Royal Hotel Kyoto

Hotel with 6 restaurants, a quick walk to Kyoto Aquarium
RIHGA Royal Hotel Kyoto offers its guests an indoor pool and a fitness centre. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly RIHGA Royal Hotel Kyoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

  • 1 building
  • 489 guestrooms or units
  • 14 levels
  • 6 dining venues
  • Conference rooms
  • Built in 1969
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
RIHGA Royal Hotel Kyoto offers 489 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,200 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining KAZA
  • Gourmand Tachibana
  • Royal Ryuho
  • Tankuma Kitamise
  • Top of Kyoto

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 per person
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Pool access available from 1:30 PM to 8:30 PM
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rihga Royal
Hotel Rihga Royal Kyoto
Kyoto Hotel Rihga Royal
Kyoto Rihga Royal
Kyoto Rihga Royal Hotel
Rihga Royal
Rihga Royal Hotel
Rihga Royal Hotel Kyoto
Rihga Royal Kyoto
Rihga Royal Kyoto Hotel
RIHGA Royal Hotel Kyoto Hotel
RIHGA Royal Hotel Kyoto Kyoto
RIHGA Royal Hotel Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at RIHGA Royal Hotel Kyoto?

RIHGA Royal Hotel Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at RIHGA Royal Hotel Kyoto?

Yep, RIHGA Royal Hotel Kyoto has a free self car park. Onsite parking is limited.

Does RIHGA Royal Hotel Kyoto have a pool?

RIHGA Royal Hotel Kyoto has an indoor pool. The pool is open 1:30 PM to 8:30 PM.

What makes RIHGA Royal Hotel Kyoto a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at RIHGA Royal Hotel Kyoto.

Is RIHGA Royal Hotel Kyoto family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that RIHGA Royal Hotel Kyoto is a hit with families.

Does RIHGA Royal Hotel Kyoto serve breakfast?

Yeah, our travelers can't get enough of the buffet breakfast here! Served daily between 6:30 AM and 10 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at RIHGA Royal Hotel Kyoto?

No, RIHGA Royal Hotel Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at RIHGA Royal Hotel Kyoto?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at RIHGA Royal Hotel Kyoto?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at RIHGA Royal Hotel Kyoto?

No, pets are not allowed.

RIHGA Royal Hotel Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1164 out of 2035 reviews" "
Rating 8 - Good. 585 out of 2035 reviews" "
Rating 6 - Okay. 203 out of 2035 reviews" "
Rating 4 - Poor. 47 out of 2035 reviews" "
Rating 2 - Terrible. 36 out of 2035 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well situated spot with a shuttle bus to the station
Stayed 5 nights in Oct 2024

6/10 Okay

Greg

Travelled with family
Liked: Staff & service
Not a bad hotel, but a not great one either. Our room was ok, but definitely smelt like it used to be a smoking room. Felt pretty dated and stale. The subway transfer shuttle was great however and got a lot of use given the hotels distance from the Kyoto station. Not a lot of local dining options around the area and the prices of the hotels room service and in house restaurants was ridiculous.
Stayed 3 nights in Oct 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very helpful, comfortable stay We had two rooms as we extended the stay On arrival, during the stay and after staying at the hotel the staff were amazing The concierge past our stay, we had moved on to Osaka, kept us informed of what to do with the typhoon, she let us know via email of transport and days best to leave our accommodation in Osaka so we wouldn’t get stuck. We were recommended to book the bullet train and leave at a certain day and time. This was invaluable, and prevented us from transport closures. Staff go above and beyond and the facility was awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was much cleaner than when I last stayed here a year ago. You can select three levels of housekeeping for the room, or no cleaning, and I selected the highest level and they did a good job. No dirty sheets this year. Room did not smell bad this year. We had breakfast in the Top of Kyoto restaurant on the 14 th floor and it was amazing. The restaurant rotates slowly so your view changes. This hotel is walkable from Kyoto Station but they also have a shuttle bus every 20 minutes that picks up by the West Gate of the station. It is near the clam ramen restaurant, which I highly recommend. You do hear the trains at night but it is right by the train tracks. The breakfast buffet in the hotel restaurant had many Kyoto specialties as well as Western food. The orange and apple jellies for dessert were a real treat. The reception staff was welcoming and spoke English well. There are usually taxis available in front of the hotel but it is also a short walk to Tokyo Station where you can pick up many of the busses to the temples and also the subway. There are many coin lockers at the station so you can stash your bags and explore the city unfettered by luggage. There is a food court underneath the bus stops and also many food options in the station. We particularly enjoyed the pork buns at 551 Horai which is by the West Gate of the station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure what people are complaining about when it comes to the condition of the building and rooms. The exterior needs a tiny bit of work but the interior is far better. It's a 4 star hotel, not a 5 star. The service was definitely 5 star though, make sure to use the shuttle to Kyoto station! Our Superior room was fantastic and it was the largest room we had on our trip. Super clean and the design was very nice. I'd stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Quynh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We extended our stay here at the conclusion of a tour. It is not too long of a walk from Kyoto Station, and they offer bus service to and from, which is helpful if you are moving luggage. Breakfast at the place is great. Room was clean and spacious for two people. We used the luggage delivery service at the hotel to forward luggage ahead of time from Kyoto to Tokyo. It was straightforward, and staff were helpful completing forms and holding luggage for us.
Stayed 2 nights in Jul 2024

4/10 Poor

Mimi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great property to stay. They have a swimming pool (you pay extra to use) which was so nice after a hot day walking around. Friendly staff, food was great would highly recommend the breakfast in the revolving tower.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. I don’t like when hotels advertise they have a gym but it turns out to be just a few treadmills and one piece of equipment
Stayed 3 nights in Aug 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff took us to our room on arrival.
Stayed 2 nights in Jul 2024

6/10 Okay

Jill

Travelled with family
The hotel quality was average and the restaurants were overpriced
Stayed 3 nights in Aug 2024

8/10 Good

Shoko, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and good service. I would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Thanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything in this hotel. Gorgeous. But only thing that if you want to use pool or Gym, you have to pay Yen 1100 each. I did not know that is excluded.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 4 nights in May 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but strange opening hours for pool/gym.
Not a bad hotel which is fairly well placed for Kyoto station and the shuttle bus is a bonus. Why a big hotel like this would only have a gym and pool that is open in the afternoon and evening is strange! What about if you want to get up early and do some exercise?!
Stayed 3 nights in Aug 2024

8/10 Good

Takashi

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
other guests were noisy.
Stayed 6 nights in Jul 2024

10/10 Excellent

Weifeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

DEVENDRAN, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great dining options and shuttle service to the railway station. Morning buffet was excellent and we were happy to see vegetarian foods. If I come again to Kyoto I would stay here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Staff helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

xinhe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. The room was in good shape and was a good size. It looks like it does in the picture. It is a reasonable walk to the train station. The pool experience was nice (and the price to use was reasonable)
Stayed 2 nights in Jul 2024

10/10 Excellent

Beau

Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

AVRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024