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The Westin Miyako Kyoto

4.5 star property
Luxury hotel near Kawaramachi Street

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Photo gallery for The Westin Miyako Kyoto

Lobby
Indoor pool
Premium bedding, minibar, in-room safe, individually decorated
Club Suite, 2 Single Beds, Non Smoking
3 restaurants, breakfast, lunch, dinner served; barbecue
Reviews
8.6

Excellent

Popular amenities

  • Hot tub
    Hot tubHot tub
  • Bar
    BarBar
  • Laundry
    LaundryLaundry
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
1 Awataguchi Kachocho, Higashiyama, Kyoto, Kyoto, 605-0052
  • Popular LocationHeian Shrine15 min walk
  • Popular LocationYasaka Shrine16 min walk
  • Popular LocationKiyomizu Temple4 min drive
  • AirportOsaka (KIX-Kansai Intl.)96 min drive

Room options

Superior Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Club Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 100 sq m
  • Sleeps 2
  • 2 Single Beds

Club Suite, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 63 sq m
  • Sleeps 2
  • 2 Single Beds

Club Suite, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 75 sq m
  • Sleeps 2
  • 2 Single Beds

Club Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Suite, 2 Double Beds, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 94 sq m
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 88 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Junior Suite, 2 Double Beds, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 65 sq m
  • Sleeps 2
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Club Lounge
Free cots/infant beds
LCD TV
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Kasuien King with Natural hot spring bath(52SQM)

  • Sleeps 2
  • 1 King Bed

Kasuien Twin with Natural hot spring bath(63-68SQM)

  • Sleeps 2
  • 2 Single Beds

Kasuien Twin with Natural hot spring bath(100SQM)

  • Sleeps 2
  • 2 Single Beds

Kasuien King with Natural hot spring bath(70-84SQM)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kyoto

A luxury stay in Kyoto awaits you at The Westin Miyako Kyoto. Within a 20-minute stroll, you'll find popular places like Heian Shrine and Yasaka Shrine. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a free area shuttle. .A day of pampering can include massages, facials and aromatherapy. The buffet restaurant, All Day Dining RAQOU, is open for breakfast, lunch and dinner. Bar ROKUZA is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and Hot tub as well as access to hot springs. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily. There's also self parking, along with the convenience of free train pick-up service. .Attractions within a 30-minute walk of this 4.5-property class Higashiyama Ward hotel include Kawaramachi Street and Shijo Street.

What's nearby

  • Nanzen-ji Temple - 8 min walk
  • Heian Shrine - 15 min walk
  • Yasaka Shrine - 16 min walk
  • Kiyomizu Temple - 4 min drive
  • Nishiki Market - 4 min drive

Getting around

  • Keage Station - 3 min walk
  • Sanjo Station - 19 min walk
  • Osaka (KIX-Kansai Intl.) - 96 min drive

Restaurants

  • ‪ウェスティン都ホテル京都 エグゼクティブクラブ ラウンジ - ‬1 min walk
  • ‪ブルーボトルコーヒー - ‬6 min walk
  • ‪ミライハウス - ‬7 min walk
  • ‪東山和み館玄 –GEN– - ‬2 min walk
  • ‪洛空 - ‬3 min walk

About this property

The Westin Miyako Kyoto

Luxury hotel near Kawaramachi Street
The Westin Miyako Kyoto offers its guests hot springs, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 17833 square feet (1657 square metres) and includes conference space. A hot tub, spa services, and multilingual staff are also featured at the luxury The Westin Miyako Kyoto. An area shuttle within 5.5 kilometres, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Kyoto hotel.

  • 266 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 17833 sq ft of conference space
  • 1657 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Westin Miyako Kyoto offers 266 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels.

Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. There are hot springs open between 6:30 AM and 11:00 PM.

Languages

English, Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5.5 kilometres
  • Area shuttle
  • Free train station pick-up shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 5,000 for adults and JPY 2,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining RAQOU
  • Bar ROKUZA
  • Le RESTAURANT
  • Le Teppanyaki
  • Tea Lounge MAYFAIR

Things to do

  • Health club
  • Hot spring
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 17,833 square feet of conference space

Spa

  • Aromatherapy
  • Facials
  • Hot spring
  • Hot springs open from 6:30 AM - 11:00 PM
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 17 February 2025 to 21 February 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 2500 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 1:00 PM to 9:00 PM
  • Hot springs access available from 6:30 AM to 11:00 PM.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kyoto Miyako
Kyoto Westin
Kyoto Westin Miyako
Miyako Kyoto
Miyako Westin Kyoto
Westin Kyoto Miyako
Westin Miyako
Westin Miyako Hotel
Westin Miyako Hotel Kyoto
Westin Miyako Kyoto
Westin Miyako Kyoto Hotel
Westin Kyoto
The Westin Miyako Kyoto Hotel Kyoto
Kyoto Westin
Westin Kyoto
Westin Miyako Kyoto
The Westin Miyako Kyoto Hotel
The Westin Miyako Kyoto Kyoto
The Westin Miyako Kyoto Hotel Kyoto

Frequently asked questions

What is the cancellation policy at The Westin Miyako Kyoto?

The Westin Miyako Kyoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Miyako Kyoto?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at The Westin Miyako Kyoto on 1 Jul 2024 start from NZ$387.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Miyako Kyoto?

Yep, The Westin Miyako Kyoto has a self car park with in/out privileges for JPY 1500 per night.

Is there a spa on site at The Westin Miyako Kyoto?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does The Westin Miyako Kyoto have a pool?

The Westin Miyako Kyoto has an indoor pool. The pool is open 1:00 PM to 9:00 PM.

What luxury perks are available at The Westin Miyako Kyoto?

The Westin Miyako Kyoto features a health club, an indoor pool and 1 hot tub.

What makes The Westin Miyako Kyoto a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Westin Miyako Kyoto.

Is The Westin Miyako Kyoto family-friendly?

You bet! With amenities such as a free local area shuttle and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Miyako Kyoto is a hit with families.

Does The Westin Miyako Kyoto serve breakfast?

Yep, buffet breakfast is offered daily.

Is there a free airport shuttle available at The Westin Miyako Kyoto?

No, The Westin Miyako Kyoto does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Miyako Kyoto?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Miyako Kyoto?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Miyako Kyoto?

No, only service animals are allowed.

The Westin Miyako Kyoto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1000 reviews" "
Rating 8 - Good. 360 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel situated close to a shrines and temples and shopping area. Convenient shuttle also available
Stayed 7 nights in Mar 2024

10/10 Excellent

margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the concierge was fantastic. she went way out of her way to help with a personal problem
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Close to many Landmarks and Kyoto University
Stayed 9 nights in Feb 2024

10/10 Excellent

Trang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel so much thay we already started planning for our next stay here. The onsen/ spa was nicely planned and well equipped while the staff were super attentive and helpful. I love all the details that were very thoughtful to the guests e.g. flashlight by the bedside, newspaper for your morning hung at the door, separate lift access for spa and gym. Location was a bit off central but they are located literally next to the Tozai line and the popular Yamamoto Menzou udon place.
Stayed 2 nights in Jan 2024

2/10 Terrible

Jeffrey

Stayed 3 nights in Jan 2024

10/10 Excellent

Zhihang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and gardens are really impressive.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tom, BELLEVUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Staffs!
Stayed 2 nights in Sep 2023

10/10 Excellent

Minal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Yuki

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovating this wonderful gem to celebrate its 130th anniversary in 2020 to coincide with the Olympics. I was lucky to stay in a room newly renovated and it was wonderfully beautiful right down to the state of the art Toto bathroom fixtures.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
historic property in a quiet neighborhood. a little out of the way but shuttle bus took care of that as far as getting me to kyoto station.
Stayed 11 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

CHIN, Kuala Lumpur

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room amenities and very comfortable room.
Stayed 1 night in Apr 2019

8/10 Good

Kal, New Orleans

Travelled with partner
Liked: Cleanliness, staff & service
A 4 star hotel masquerading as a 5 star, with 5 star prices. Staff very nice, room and hallways smelled like toxic chemicals the whole visit (maybe they had just renovated?). The decor and lobby is outdated, they tried to CHARGE me for using the pool lol. It would be nice to get some money back, compared to the 5 star we stayed at in Tokyo and Osaka at the same price, a let down.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gardens were nice. could vave had better hotel maps of how to access gym and other ammenities
Stayed 5 nights in Sep 2018

10/10 Excellent

Sean

IT WAS AMAZING...
Stayed 3 nights in Aug 2018

8/10 Good

Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Brad, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is undergoing renovation, so some rooms are dated/poorly laid out. Expect this to not be the case in the future. The mattress is rather firm The hotel does have a plentiful buffet breakfast, and a complimentary shuttle bus to/from Kyoto station. The location is perfect for quiet evenings and exploring Higashiyama. Definitely stay here again
Stayed 5 nights in Aug 2018

8/10 Good

LMO456, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Convenient Shuttle Service
Westin Hotel in Kyoto had friendly and courteous staff. There was a free shuttle service that provided stops to select train/subway stations. The hotel room was chic and beautiful. Very relaxing atmosphere. The bathroom had a spa appeal. The pool was nice and relaxing, but the closing hour was 9:00p.m. and there was a $5 (501 Yen) charge per guest to use the pool per day. I was not aware of this until we arrived to the hotel. The breakfast buffet was ok. I would not have purchased it separately had it not been included in the Travelocity room package. It would have been $27 per person and the food and drink selection was mediocre.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
During our 3 night stay we found the hotel good, a bit outdated, but large rooms and good facilities and very friendly staff. Keep in mind that you have to pay extra for some facilities like the pool, sauna etc. which is interesting for a five star hotel.
Stayed 3 nights in Jun 2018

4/10 Poor

philip

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was definitely a beautiful location located on a hill. Concierge was very helpful and offered great options. Didn’t expect to have to pay to use the swimming pool. That’s my only complaint.
Stayed 4 nights in Jun 2018

6/10 Okay

Roza, Los angeles

Liked: Cleanliness, room comfort
Meh
Though the Westin Miyako attempts to be accommodating, unfortunately, it does not meet American hotel standards. Firstly, for a business hotel, the wifi does not work well in the rooms. Luckily, I had purchased my own mobile wifi. Secondly, our shower-heads did not work, which is really disappointing for a hotel of this stature. The staff was kind enough to try and fix it but to no avail. However, and this is important to note, that my friend who stayed on the floor above us had the exact same issue so it is a hotel wide issue. Thirdly, the concierge, while kind, gave us incorrect information about restaurant hours (most places close between 3-6 on Wednesdays in Kyoto) and thus, we walked around for a couple hours looking for a place to eat. Starbucks is the only thing we found open. Not the traditional kyoto meal we had in mind. Finally, the coffee bar does not open until 8:30am, so if you dont want a full breakfast, you really have no other alternative. Again, respectful staff and great shuttle service but I will not be staying with Westin again.
Stayed 2 nights in Jun 2018