Tokyu Stay Kyoto Sanjo-Karasuma

3.5 star property
Hotel with a 24-hour front desk, near Yasaka Shrine
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tokyu Stay Kyoto Sanjo-Karasuma

Lobby lounge
Lobby lounge
Garden Twin Room, Japanese Style, Non Smoking
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The price is NZ$139
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
392 Kakimotocho, Nakagyo-ku, Kyoto, Kyoto, 604-8173
  • Kyoto International Manga Museum
    ‪4 min walk‬
  • Shijo Street
    ‪9 min walk‬
  • Nishiki Market
    ‪10 min walk‬
  • Osaka (ITM-Itami)
    ‪63 min drive‬

Room options

Annex Residential Family Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds and 2 Single Futons

Annex Deluxe Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 2 Large Single Beds

Annex Superior Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds

Garden Twin Room with Washing Machine, Japanese Style (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 2
  • 2 Large Single Beds and 2 Single Futons

Annex Comfort Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 27 sq m
  • Sleeps 1
  • 2 Large Single Beds

Annex Residential Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds

Basic Double Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Annex Residential Double Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Annex - Deluxe Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • Sleeps 1
  • 2 Large Single Beds

Deluxe Twin Room, Non Smoking, Annex Building(For 3 people)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Single Beds OR 1 Single Sofa Bed

Standard Twin Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 2 Large Single Beds

Annex - Residential Double Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

Annex - Residential Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 1
  • 2 Large Single Beds

Residential Family Room, Non Smoking(For 3-4 people)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Residential Family Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 1
  • 2 Large Single Beds

Basic Twin Room, Non Smoking (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

Standard Double Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
Bidet
  • Sleeps 2
  • 1 Queen Bed

Annex Superior Twin Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Large Single Beds

Annex Superior Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds

Annex Comfort Twin Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Single Beds

Comfort Twin Room, Non Smoking, Annex Building (Single Use)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • Sleeps 1
  • 2 Large Single Beds

Annex Comfort Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Single Beds

Annex Residential Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Large Single Beds

Annex Residential Double Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Garden Twin Room with Washing Machine, Japanese Style (For 4 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Garden Twin Room with Washing Machine, Japanese Style (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Comfort Twin Room, Non Smoking, Annex Building (For 3 people)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • Sleeps 5
  • 2 Large Single Beds OR 1 Single Sofa Bed

Annex Premier Room with Washing Machine (Single Use)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 2
  • 2 Large Single Beds and 2 Single Futons

Standard Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Single Beds

Annex Premier Room with Washing Machine (For 4 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Annex Premier Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Annex Premier Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Annex Residential Family Room with Washing Machine (For 4 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Standard Double Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
Bidet
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room, Non Smoking (For 3 people)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • Sleeps 5
  • 2 Large Single Beds OR 1 Single Sofa Bed

Annex Residential Family Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Annex Residential Family Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Separate bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Annex Deluxe Twin Room with Washing Machine (For 3 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Large Single Beds

Annex Deluxe Twin Room with Washing Machine (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Large Single Beds

Basic Double Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Annex, Residential Double, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Comfort Twin Room, Non Smoking, Annex Building

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 23 sq m
  • Sleeps 5
  • 2 Large Single Beds

Garden Twin Room with Washing Machine, Japanese Style (For 2 People)

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Washing machine
Blackout curtains
Private bathroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Residential Family Room, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

Annex, Residential Twin, Non Smoking

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Twin Room, Non Smoking, Annex Building

Highlights

Air conditioning
Heating
Kitchenette
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds

Basic Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Bidet
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

About the area

Kyoto

Tokyu Stay Kyoto Sanjo-Karasuma puts you in the centre of Kyoto, 2.3 km (1.4 mi) from Yasaka Shrine and 2.8 km (1.8 mi) from Heian Shrine. Highlights at this hotel include a restaurant and in-room all-in-one washer/dryers. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. .With a stay at this 3.5-property class Karasuma hotel, you'll be 3.4 km (2.1 mi) from Nanzen-ji Temple and 3.5 km (2.2 mi) from Kiyomizu Temple.

What's nearby

  • Nishiki Market - 10 min walk
  • Nijō Castle - 15 min walk
  • Heian Shrine - 4 min drive
  • Yasaka Shrine - 4 min drive
  • Kiyomizu Temple - 5 min drive

Getting around

  • Karasuma Oike Station - 3 min walk
  • Karasuma Station - 9 min walk
  • Osaka (ITM-Itami) - 63 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪スターバックス - ‬2 min walk
  • ‪麺屋優光 - ‬1 min walk
  • ‪お茶と酒 たすき 新風館店 - ‬2 min walk
  • ‪スタンドバイミー - ‬1 min walk

About this property

Tokyu Stay Kyoto Sanjo-Karasuma

Hotel with a 24-hour front desk, near Yasaka Shrine
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at Tokyu Stay Kyoto Sanjo-Karasuma.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 182 guestrooms or units
  • 9 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Tokyu Stay Kyoto Sanjo-Karasuma offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 京都ことこと 烏丸御池店

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma Hotel
Tokyu Stay Ryougaemachi Dori Sanjo Hotel
Tokyu Stay Kyoto Ryougaemachi Dori Sanjo Karasuma
Tokyu Stay Ryougaemachi Dori Sanjo
Tokyu Stay Ryougaemachi Dori

Frequently asked questions

Does Tokyu Stay Kyoto Sanjo-Karasuma serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 9:30 AM.

How much does it cost to stay at Tokyu Stay Kyoto Sanjo-Karasuma?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Kyoto Sanjo-Karasuma on 17 Feb 2025 start from NZ$139.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Tokyu Stay Kyoto Sanjo-Karasuma?

No, Tokyu Stay Kyoto Sanjo-Karasuma does not offer an airport shuttle service.

Is there a bar or restaurant at Tokyu Stay Kyoto Sanjo-Karasuma?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tokyu Stay Kyoto Sanjo-Karasuma?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Kyoto Sanjo-Karasuma?

No, only service animals are allowed.

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 702 out of 1003 reviews" "
Rating 8 - Good. 234 out of 1003 reviews" "
Rating 6 - Okay. 44 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Bhupinder

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the place will stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location! Right around the corner from the subway station. Employees were very nice and helpful.
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend for families
Highly recommend this hotel when visiting Kyoto. We were visiting Japan for the first time with our 9 month old son and the stay couldn’t have been better. Our room had a microwave and washing machine which is super convenient when travelling with kids. Room was also quite large for Japan and the free coffee was a great bonus.
Stayed 7 nights in Oct 2024

8/10 Good

Suriyanto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the room, the ambiance of the hotel. But unfortunately its really hard when u beed help from front desk receptionist. You need go to main wings building and the phone wasn’t connect to receptionist. They didnt check and fill up the bath soap even we already put the sign and take iut the bottle from bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train and walkable to other shopping areas. Would like like gym at location or access to near by gym.
Stayed 3 nights in Oct 2024

10/10 Excellent

Colette, Wailuku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washer/dryer combination in room was a very nice amenity and convenient..
Stayed 2 nights in Oct 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Colin, Saratoga Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a truly wonderful hotel. The staff were friendly and helpful with any requests we had. Having a washer & dryer in the room was a life-saver. It was very hot during our visit requiring multiple changes of clothes daily. The location is quiet and very walkable to the subway and attractions. Highly recommend this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amber

Stayed 4 nights in Sep 2024

10/10 Excellent

Jordan

Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

ALEKSANDR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very safe and clean
Stayed 7 nights in Sep 2024

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Best thing about this property is the laundry inside the room with unlimited wash. Super convenient if you travel long
Stayed 4 nights in Sep 2024

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely clean and well maintained. It is not exaggeration to say that Japan hotels are above average but Tokyu Stay is on another level. The amenities are plentiful and the neighbourhood is quiet and very close to the metro. The staff are professional and immediately actioned on the requests. I will stay there again if I am in Kyoto.
Stayed 3 nights in Sep 2024

8/10 Good

LingLing

Stayed 3 nights in Sep 2024

6/10 Okay

Grant

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Annex is another building. Inconvenient.
Stayed 1 night in Sep 2024

4/10 Poor

Gazal

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m so disappointed from the condition of the Amex building so if you want to torture someone who has allergies or ocd then take them to this hotel it’s a DIRTLAND. Room was extremely filthy and when I opened the window it was a building touching the window with no no air passage so if you are claustrophobic then welcome to hell kind of situation. I’m both allergic to dust and claustrophobic so I requested to change the room but the other room was also dirty and one cupboard door fall straight on my feet while I opened it. But the location is supereb and Nishikiomiyacho market is on walking distance other attraction are hardly 10 to 12 km away .
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai yee

Stayed 10 nights in Aug 2024

8/10 Good

Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room, staff was amazing and very helpful. Will recommend any time!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jalen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great facility. Huge rooms!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in an easily accessible location only a few stops from the main train station in Kyoto. Towels changed on request, but no room cleaning is different than we were used to. Free coffee and water via machines in lobby were great, along with 7/11 just a few steps from the hotel.
Stayed 5 nights in Sep 2024