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Hotel Boutique Casa Del Rio

3.5 star property
Riverfront lodge with 2 outdoor pools and 2 hot tubs

Photo gallery for Hotel Boutique Casa Del Rio

2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Private spa tub
Luxury Room
Bar (on property)
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
The current price is NZ$580
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
Av 301, La Fortuna, Alajuela Province
  • Baldi Hot Springs
    ‪7 min drive‬
  • La Fortuna Waterfall
    ‪8 min drive‬
  • Arenal Volcano
    ‪24 min drive‬
  • La Fortuna (FON-Arenal)
    ‪7 min drive‬

Room options

View all photos for Superior Room, River View

Premium bedding, in-room safe, individually decorated, blackout curtains

Superior Room, River View

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury Room

Luxury Room | Terrace/patio

Luxury Room

Highlights

Balcony
Separate sitting area
Individually decorated
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, individually decorated, blackout curtains

Standard Single Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Porch/lanai
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 60.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, individually decorated, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Porch/lanai
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room, Kitchenette, River View

Premium bedding, in-room safe, individually decorated, blackout curtains

Superior Room, Kitchenette, River View

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Junior Villa

Junior Villa

Junior Villa

Highlights

Deck/patio
Separate sitting area
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Villa

Premium bedding, in-room safe, individually decorated, blackout curtains

Premium Villa

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • River view
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 2 Queen Beds

View all photos for Family Villa, 2 Bedrooms, Hot Tub

Family Villa, 2 Bedrooms, Hot Tub | Living area

Family Villa, 2 Bedrooms, Hot Tub

Highlights

Deck/patio
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 131 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, Hot Tub

Premium bedding, in-room safe, individually decorated, blackout curtains

Premium Room, Hot Tub

Highlights

Deck/patio
Individually decorated
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Deluxe Room

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, Balcony, River View

Premium bedding, in-room safe, individually decorated, blackout curtains

Superior Room, Balcony, River View

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Exclusive Triple Room, River View

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Signature Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Signature Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Deck/patio
Individually decorated
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, Hot Tub

Premium bedding, in-room safe, individually decorated, blackout curtains

Premium Room, Hot Tub

Highlights

Deck/patio
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View

Superior Room, Pool View

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Signature Triple Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Signature Triple Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Signature Triple Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

Highlights

Deck/patio
Separate sitting area
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Villa

Premium bedding, in-room safe, individually decorated, blackout curtains

Family Villa

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Mini-fridge
  • River view
  • Sleeps 7
  • 1 King Bed, 1 Single Bed and 2 Queen Beds

View all photos for Superior Room, River View

Premium bedding, in-room safe, individually decorated, blackout curtains

Superior Room, River View

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room

Premium Quadruple Room

Highlights

Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Deluxe Room

Highlights

Balcony
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Panoramic Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Panoramic Room

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About the area

La Fortuna

At Hotel Boutique Casa Del Rio, you'll be 4.1 km (2.5 mi) from La Fortuna Waterfall and 6.2 km (3.9 mi) from Baldi Hot Springs. Highlights at this lodge include 2 outdoor swimming pools, 2 hot tubs and a restaurant. .A day of pampering can include deep-tissue massages, hot stone massages and facials. At the lodge's own lounge bar, you can stop for a drink. Enjoy the gym, waterslide and pool loungers as well as access to free bike hire. Other amenities include free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Free local cuisine breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class La Fortuna lodge include Paradise Hot Springs and Kalambu Hot Springs.
View more Lodges in La FortunaOpens in a new window

What's nearby

  • Baldi Hot Springs - 7 min drive - 6.3 km
  • Kalambu Hot Springs - 8 min drive - 6.4 km
  • Los Lagos Hot Springs - 8 min drive - 7.2 km
  • La Fortuna Waterfall - 8 min drive - 4.1 km
  • Arenal Volcano - 24 min drive - 19.2 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 160 min drive

Restaurants

  • ‪La Vid Steakhouse & Pizza - ‬3 min drive
  • ‪Rain Forest Café - ‬20 min walk
  • ‪Soda La Hormiga - ‬19 min walk
  • ‪Arábigos Coffee House - ‬19 min walk
  • ‪Soda y Restaurante Víquez - ‬20 min walk

About this property

Hotel Boutique Casa Del Rio

Riverfront lodge with 2 outdoor pools and 2 hot tubs
As a guest of Hotel Boutique Casa Del Rio, you'll find 2 outdoor swimming pools and 2 hot tubs along with a waterslide, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Boutique Casa Del Rio. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star La Fortuna lodge is smoke free.

  • 26 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Boutique Casa Del Rio offers 26 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and facials.

Languages

English, Spanish

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4.8 out of 5, Exceptional, 1,136 reviews
The price is NZ$447
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Basketball
  • Free bicycle rentals
  • Gym
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Free cot
  • Highchair
  • Living room
  • Mini-fridge
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Individual decor
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 210 per vehicle (one-way, maximum occupancy 7)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments and PayPal. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Rio Lodge La Fortuna
Casa Rio La Fortuna
Casa del Rio
Casa Del Rio La Fortuna
Hotel Boutique Casa Del Rio Lodge
Hotel Boutique Casa Del Rio La Fortuna
Hotel Boutique Casa Del Rio Lodge La Fortuna

Frequently asked questions

Is parking available at Hotel Boutique Casa Del Rio?

Yep, Hotel Boutique Casa Del Rio has a free self car park.

How much does it cost to stay at Hotel Boutique Casa Del Rio?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique Casa Del Rio on 4 Apr 2025 start from NZ$579.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Boutique Casa Del Rio?

There's no onsite spa, but this property does offer services like facials as well as hot stone massages.

Does Hotel Boutique Casa Del Rio have a pool?

Hotel Boutique Casa Del Rio has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

Does Hotel Boutique Casa Del Rio have a waterslide?

Yep, this property has a waterslide!

What makes Hotel Boutique Casa Del Rio a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Boutique Casa Del Rio.

Is Hotel Boutique Casa Del Rio family-friendly?

You bet! With amenities such as 2 outdoor pools and a waterslide, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Hotel Boutique Casa Del Rio is a hit with families.

Does Hotel Boutique Casa Del Rio serve breakfast?

Yeah, our visitors highly rate the free local cuisine brekkie here! Served daily from 6:30 AM to 9:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hotel Boutique Casa Del Rio?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Boutique Casa Del Rio?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Boutique Casa Del Rio?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Boutique Casa Del Rio?

No, only service animals are allowed.

Hotel Boutique Casa Del Rio Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 307 out of 345 reviews
Rating 8 - Good. 23 out of 345 reviews
Rating 6 - Okay. 9 out of 345 reviews
Rating 4 - Poor. 2 out of 345 reviews
Rating 2 - Terrible. 4 out of 345 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
The facility is unique and beautiful.
Stayed 2 nights in Dec 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were attentive to any questions or issues we had and were there right away. We arrived in the dark and were told we would get a tour of the property the next day but never received that. We toured ourselves and the property is quite pretty, some construction happening while there. The restaurant was okay.. we had better food off the resort. The resort itself is gated which made it feel very safe and the rooms are very private which was nice!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Lovely place. Helpful staff, esp Maria on the front desk.
Stayed 6 nights in Dec 2024

4/10 Poor

Nicolette

Travelled with family
Disliked: Staff & service
Medíocre hotel
Upon check in we were gold out room was not ready. We had to wait 30 min past check in. The staff was rude and acted u friendly and put out. the balcony overlooked a construction site on the premises. Toilet Leaked and comunication with staff poor. Restaurant was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL, Great Neck

Stayed 2 nights in Dec 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed our stay here. It was very peaceful, clean, and the staff made our visit even more memorable!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
We thoroughly enjoyed our stay! Hotel property and grounds are quiet, secure and beautiful. Our room (Barracuda) is a very large two bedroom with plenty of space right above the river. Enjoyed morning and evenings on the patio with the river roaring in the background. Delicious daily breakfast included made for an easy start to each day. Great proximity to La Fortuna town and activities.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Really lovely hotel! The room was spacious, the property was beautiful and green, very close to the river. The staff was very friendly and the restaurant was fantastic. We stayed there for 3 nights and really enjoyed the breakfast and dinner. The restaurant staff was very helpful and gracious. Shout out to Summer from the restaurant who was very kind and friendly and provided excellent service and menu suggestions!
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine, West Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful stay in the rainforest next to a river…..staff were so helpful and the restaurant had delicious food. The grounds are beautiful and lit up at night to feel so magical. $4.00 cab ride to Fortuna. We will definitely return.
Stayed 3 nights in Nov 2024

10/10 Excellent

LaShica

Stayed 1 night in Dec 2024

10/10 Excellent

Delanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing! The staff was friendly and personable. I would totally recommend this property. The food was good. The property was beautiful. It was safe. I wish it was all inclusive.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is a beautiful oasis, off the beaten path. The property is gated for security. The grounds are breathtaking. The room was large, comfortable and well maintained. The staff at check in was efficient and friendly. You get free breakfast with your room. It’s a generous meal with coffee, juice, fresh fruit, pastries along with your choice of a full delicious entree. The dining room is beautiful and inviting , with views of Arenal Volcano. But the highlight of Casa del Rio has to be the staff at the restaurant. They were kind and warm and most of all patient! I cannot recommend this hotel enough.
Stayed 7 nights in Nov 2024

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! From the front desk staff to the incredibly attentive restaurant staff, the hospitality was wonderful. Pros: beautiful property and rooms, helpful and friendly staff, good food and plenty of areas to explore. Truly, the property is absolutely gorgeous and blows any negative out of the water. Cons: lack of gym, numerous construction projects going on in multiple locations around the property (which did not impact our stay with excessive noise, but it did make the gym and several walking paths off-limits), and our specific room (“Gallo” - perfect arrangement for our family of 4!) was situated directly below the restaurant, so we woke up every morning to cheerful families starting breakfast right at 6 am. All in all, these didn’t outweigh the amazing time we had and wonderful employees we encountered. Would definitely stay again! Pura vida! ❤️
Stayed 4 nights in Nov 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Annie, Bath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of my favorite hotels to stay at as a solo traveler. It was beautiful and well maintained, staff were friendly and accommodating to all my needs. Will definitely stay here again and recommend it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lei, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it's one of the best hotel I ever experienced in the past decade.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice grounds and amenities, the hot tub was the nicest I have ever seen.
Stayed 3 nights in Nov 2024

10/10 Excellent

CARYN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a beautiful oasis of luxury, very close to La Fortuna and many tours, adventures and hot springs. The staff are amazing, attentive and so helpful. This is a fantastic hotel, with Ana amazing view of the volcano, everything is modern and immaculate. We were very sad to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Stayed 3 nights in Sep 2024

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! The water slide and all the pools are incredible! The landscaping is a classy beautiful tropical garden and it lent privacy to the rooms. There is a huge gate when you enter and it will make you feel safe, taking away the unknown risks of traveling. All staff were warm and friendly. Johstyn and Maria were very helpful and answered so many questions gracefully. The staff at the restaurant are great too. Don’t pass on the shrimp ceviche at the restaurant, it has a perfect spicy citrus flavor, unlike the others that we’ve had that are too sweet. Wish we found this place earlier so that we can stay longer.
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise. If you’re considering booking this hotel, do it, you won’t be disappointed! So much attention to detail throughout the entire property. I must have said ‘it’s just so pretty’ HUNDREDS of times. Lol. Staff is extremely welcoming and helpful. The property is gated, so you have a keycard to get back in. My husband can’t go to sleep without white noise, but you literally hear the river and birds (while being bug free and having great air conditioning) and this is the first time he’s been able to sleep without his phone going. TVs have Netflix so you can just log into your account. Shower is huge! Waterfall shower head with HOT water. Great toiletries as well. Restaurant was top notch, we tried almost everything on the menu and every single thing was delicious! Staff was great, especially Ronaldo, Rolando, and Summer. We enjoyed every meal, sometimes while watching toucans jump around in the trees, and also a great view of the volcano. Included breakfast- SOO GOOD!! Fresh fruit and mixed bread come with your order. It was raining when we finished dinner one night and we were asked if we wanted a ride back to our room in a golf cart. Lol, We declined but then they insisted we take umbrellas. The staff is just so pleasant and goes out of their way to make sure you’re happy. Pools/hot tubs are just gorgeous!! Community spaces as well, there’s loungers, tables/chairs, hammocks, swings. All tucked away in different areas to always find a quiet spot. Highly recommend!!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place felt like a resort. It has beautiful grounds. The staff were all fantastic, including Summer at the restaurant,
Stayed 3 nights in Aug 2024

10/10 Excellent

April

Stayed 3 nights in Aug 2024