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Hotel Arenal Lodge

3.0 star property
Family-friendly hotel with 2 hot tubs and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arenal Lodge

Breakfast, lunch, dinner served; international cuisine, garden views
Interior entrance
Breakfast, lunch, dinner served; international cuisine, garden views
Property entrance
Outdoor spa tub

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
The price is NZ$293
includes taxes & fees
23 Nov - 24 Nov

Explore the area

Map
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
  • Arenal Volcano National Park
    13 min walk
  • Wellness Park Costa Rica
    5 min drive
  • Mistico Arenal Hanging Bridges Park
    5 min drive
  • La Fortuna (FON-Arenal)
    23 min drive

Room options

View all photos for Junior Suite (1 Bed)

Junior Suite (1 Bed)

Junior Suite (1 Bed)

Highlights

Balcony
TV
Ceiling fan
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Room, Kitchenette

Standard Room, Kitchenette | Bathroom

Standard Room, Kitchenette

Highlights

Kitchenette
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet (1 King Bed)

In-room safe, iron/ironing board, free WiFi, bed sheets

Chalet (1 King Bed)

Highlights

Fridge
TV
Ceiling fan
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Fridge
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
Coffee/tea maker
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Apartment (1 Planta Baja)

Apartment (1 Planta Baja)

Apartment (1 Planta Baja)

Highlights

Kitchen
TV
Ceiling fan
2 bedrooms
Hairdryer
Eco-friendly toiletries
Private bathroom
Cookware/dishes/utensils
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

Highlights

Private indoor hot tub
Fridge
TV
Ceiling fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (2 Beds)

Junior Suite (2 Beds)

Junior Suite (2 Beds)

Highlights

Balcony
TV
Ceiling fan
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite (Standard)

Family Suite (Standard)

Family Suite (Standard)

Highlights

Kitchen
Fridge
TV
Ceiling fan
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment (Planta Alta)

Apartment (Planta Alta) | In-room dining

Apartment (Planta Alta)

Highlights

Kitchen
TV
Ceiling fan
2 bedrooms
Hairdryer
Eco-friendly toiletries
Private bathroom
Cookware/dishes/utensils
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Chalet (2 Queen Beds)

Chalet (2 Queen Beds)

Chalet (2 Queen Beds)

Highlights

Fridge
TV
Ceiling fan
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Microwave
  • 46 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

La Fortuna

A family-friendly stay in La Fortuna awaits you at Hotel Arenal Lodge. Within a 5-minute stroll you'll find Lake Arenal and Arenal Volcano National Park within a 15-minute walk. Highlights at this hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering can include massages and body scrubs. The restaurant, La Fortuna, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, steam room and pool loungers. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning free local cuisine breakfast is offered between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class La Fortuna hotel include Mistico Arenal Hanging Bridges Park and Tabacon Hot Springs.

What's nearby

  • Wellness Park Costa Rica - 5 min drive - 2.7 km
  • Mistico Arenal Hanging Bridges Park - 5 min drive - 2.8 km
  • Tabacon Hot Springs - 8 min drive - 6.7 km
  • Arenal Volcano - 11 min drive - 7.5 km
  • Los Lagos Hot Springs - 13 min drive - 12.7 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 143 min drive

Restaurants

  • ‪Virgita Ristorante - ‬15 min drive
  • ‪Ginger Sushi - ‬19 min drive
  • ‪La Saca Restaurant - ‬17 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬15 min drive

About this property

Hotel Arenal Lodge

Family-friendly hotel with 2 hot tubs and full-service spa
Hotel Arenal Lodge offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the family-friendly Hotel Arenal Lodge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star La Fortuna hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • 3 buildings
  • Local cuisine
  • Breakfast available (free)
  • Supervised kids' activities (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Arenal Lodge offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Fortuna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 1 floor
  • 100% renewable energy
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one way)
  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Arenal Lodge
Hotel Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge La Fortuna
Arenal La Fortuna
La Fortuna Hotel Arenal Lodge Hotel
Hotel Hotel Arenal Lodge
Arenal
Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna

Frequently asked questions

What is the cancellation policy at Hotel Arenal Lodge?

Hotel Arenal Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Arenal Lodge?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Arenal Lodge on 23 Nov 2024 start from NZ$292.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Arenal Lodge?

Yep, Hotel Arenal Lodge has a free self car park.

Is there a spa on site at Hotel Arenal Lodge?

Yep, there is an onsite spa at Hotel Arenal Lodge. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Arenal Lodge have a pool?

Hotel Arenal Lodge has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Hotel Arenal Lodge family-friendly?

You bet! With amenities such as children's meals, supervised childcare and a playground, it's no surprise that Hotel Arenal Lodge is a hit with families.

Does Hotel Arenal Lodge serve breakfast?

Yeah, free local cuisine brekkie is on offer daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Arenal Lodge?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Arenal Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Arenal Lodge?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Hotel Arenal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1005 reviews" "
Rating 8 - Good. 319 out of 1005 reviews" "
Rating 6 - Okay. 128 out of 1005 reviews" "
Rating 4 - Poor. 40 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect location, amazing room, amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Noyal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was definitely one of the highlights of our trip to Costa Rica. The staff were incredibly nice and would check up with us whenever we ran into them. They were extremely accommodating to our needs and also helped us plan different activities. Overall amazing stay but just keep in mind that walking up the road to the hotel is intense and you should probably have some sort of transportation going up!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheikh

Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beautiful property with Lake and Volcano views (weather permitting ;) and restaurant (many selections), pool, hot tubs and trails, gym, lobby (with garden and games). Up/down a winding road, we rarely drove after dark. Helpful front desk, especially the gentleman with (grey?) glasses, who connected our young family with a lovely zipline and hot springs experience. Would stay again! Possibly closer to amenities in rainy season.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sdeepthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Aerenal Lodge is a true gem! Surrounded by breathtaking natural beauty, it's a paradise on earth. The lush greenery, serene atmosphere, and warm hospitality make it a standout destination. So far, it's been my best stay among all my vacations - a perfect blend of relaxation and rejuvenation. The attention to detail, comfort, and amenities are top-notch. I feel grateful to have experienced this little slice of heaven. If you're looking for a tranquil retreat, look no further than Aerenal Lodge - it's a nature lover's dream come true!
Stayed 3 nights in Jun 2024

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property sits in a very quiet area. Away from the city. I enjoyed the stay even though we had a few hiccups with the AC leaking. It caused the floor to have lots of water I almost slipped. Told front desk and response was “make sure the doors and windows are closed while AC is on and don’t put at a low temperature.” Okay.
Stayed 2 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
The staff was amazing and the property was beautiful, albeit aged. Be aware of a long (1 mile) twisty ascent on a mostly paved road to the lodge.
Stayed 3 nights in Jul 2024

8/10 Good

Ashlery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was safe, relaxing and quiet and had a new view to the volcano.
Stayed 2 nights in May 2024

10/10 Excellent

Yurena

Stayed 5 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lodge is a resort. Beautiful views of Arenal Volcano. Restaurant available all day. The food is delicious and the prices are very reasonable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Denae

Travelled with family
Liked: Cleanliness, staff & service, amenities
View was amazing
Stayed 3 nights in Jul 2024

2/10 Terrible

faran

Stayed 2 nights in Jun 2024

6/10 Okay

MARINO, Twentynine Palms

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room door did not close from the inside, you had to use the key to close the door; the bathroom door did not close. The view was amazing!!
Stayed 2 nights in Jun 2024

8/10 Good

alex, huntington park

Liked: Staff & service, amenities
Nice area , beautiful views, restaurant five stars, stuff was very helpful, our room, had bugs and little dirty, there was a leaking in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must see!
The hotel was amazing along with the staff. The grounds and views were beautiful! An authentic beautiful place. The view from our junior suite was the best I’ve seen in Costa Rica. And the massages in the spa were fantastic.
View from room 308- a junior suite for a great price!
Another sunrise from my veranda in my room.
Stayed 2 nights in Jun 2024

6/10 Okay

Kristy, Las Vegas

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Vert eco friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We loved the trails, restaurant and most definitely the chalet. The window view of the volcano was incredible. No one told us we needed a ticket fir check-out. The gentleman at the gate, only do his job, refused to let us leave. It was 545 in the morning. No one was available to tell him to let us out. I ended up getting mad and he let us go. It was sad that our goodbye was like that. The front desk should have told us. Poor guy was just doing his job.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful properties
Stayed 3 nights in Jun 2024

10/10 Excellent

Norman

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and very nice staff.
Stayed 5 nights in May 2024

8/10 Good

Hilary

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Wallace

Travelled with group
Liked: Cleanliness, amenities
The thing that is unique about this property is it's view of Volcan Arenal. I first visited Arenal Lodge approx 16 years ago. My last visit prior to yesterday was 14 years ago. Upon my arrival at the front gate yesterday yesterday, I was looked at and then "ignored" by the gate guard as he turned his back to me for couple minutes without saying anything. I didn't know if I was supposed to get out of my car or not. He finally turned around and asked me to verify my name. I then began my trip up the winding road to the lodge and after 15 min or so I realized that I did not remember how long the drive into the lodge was. And the road was incredibly poor with holes and dislodged cobble stones. I was thinking how easy it would be for my rental car to become damaged in some manner because of the condition of the road. I honestly felt like I should have been in a jeep or a truck. There was only one other patron there on the day of my stay and they were put in the "same" chalet as I was which eliminated the privacy that I could have experienced. The rest of the staff was polite and helpful for the most part. Breakfast in the morning was marginal but suitable. For what I was charged for a night's stay after the issues that I experienced really diminished the wonderful memories that I have thought about in the past 14 years since my previous visits.
Stayed 1 night in May 2024

8/10 Good

Josie

Travelled with family
Liked: Staff & service, amenities
The view to this hotel is amazing Volcano view for pic beautiful but is located in a very uncomfortable hill need to be in a 4x4 to get here. Very peaceful hotel ecofriendly environment.
Stayed 3 nights in Apr 2024

4/10 Poor

Chris, novato

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 1 night in Apr 2024

6/10 Okay

Ileane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property facilities could be improved, including room painting, furniture, lighting, and food quality.
Stayed 2 nights in Apr 2024