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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with 11 outdoor pools and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 11 outdoor pools, pool umbrellas, pool loungers
Standard Room, Accessible, Mountain View
Garden
Standard Room, Accessible, Mountain View

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast included
    Breakfast included
The price is NZ$242
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
  • Los Lagos Hot Springs
    2 min walk
  • Paradise Hot Springs
    10 min walk
  • Kalambu Hot Springs
    11 min walk
  • La Fortuna (FON-Arenal)
    10 min drive

Room options

View all photos for Superior Room, Mountain View

Superior Room, Mountain View

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Single Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

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About the area

La Fortuna

A family-friendly stay in La Fortuna awaits you at Hotel Los Lagos Spa & Resort. Within steps you'll find Los Lagos Hot Springs and Baldi Hot Springs within a 15-minute stroll. Highlights at this hotel include 11 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Fangus can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and reflexology. The restaurant, Las Palmas, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, nightclub, Hot tub and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class La Fortuna hotel include Arenal Volcano National Park and Tabacon Hot Springs.

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 10 min walk - 0.9 km
  • Kalambu Hot Springs - 11 min walk - 1.0 km
  • Baldi Hot Springs - 12 min walk - 1.1 km
  • Arenal Volcano - 16 min drive - 12.3 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel with 11 outdoor pools and full-service spa
As a guest of Hotel Los Lagos Spa & Resort, you'll find a full-service spa, hot springs, and 11 outdoor swimming pools. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. An indoor pool, a children's pool, and a nightclub are also featured at the family-friendly Hotel Los Lagos Spa & Resort. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 96 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Los Lagos Spa & Resort offers 96 air-conditioned accommodations with a safe and a hairdryer. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Fangus. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Palmas

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot springs
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

What is the cancellation policy at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 1 Dec 2024 start from NZ$242.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Los Lagos Spa & Resort?

Yep, Hotel Los Lagos Spa & Resort has a free self car park.

Is there a spa on site at Hotel Los Lagos Spa & Resort?

Yep, Fangus is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Los Lagos Spa & Resort have a pool?

Yep, and guests love it! Take your pick from 11 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Hotel Los Lagos Spa & Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Los Lagos Spa & Resort?

Hotel Los Lagos Spa & Resort features 11 outdoor pools, a full-service spa and a nightclub.

Is Hotel Los Lagos Spa & Resort family-friendly?

You bet! With amenities such as a children's pool, a waterslide and laundry facilities, it's no surprise that Hotel Los Lagos Spa & Resort is a hit with families.

Does Hotel Los Lagos Spa & Resort serve breakfast?

You bet, our visitors give top marks to the free buffet brekkie here! Offered daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Los Lagos Spa & Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Los Lagos Spa & Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Los Lagos Spa & Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Los Lagos Spa & Resort?

No, only service animals are allowed.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 880 out of 1099 reviews" "
Rating 8 - Good. 165 out of 1099 reviews" "
Rating 6 - Okay. 32 out of 1099 reviews" "
Rating 4 - Poor. 13 out of 1099 reviews" "
Rating 2 - Terrible. 9 out of 1099 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Cedma

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was spectacular so much fun stuff to do and the staff was very nice and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Rupal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Little hilly so bring good shoes. Staff is amazing! Shuttle service is great. Very accommodating and absolutely beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SHAHAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very large clean and comfortable. The pool and hot springs were lots of fun
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pools
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful tropical setting with big clean rooms and a delicious breakfast included. Nice swim up bar and many pools to choose from. Second time staying here and will come back again!
Stayed 2 nights in Aug 2024

8/10 Good

Christin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very long wait to check in after a long day of traveling but otherwise we had a great time here.
Stayed 3 nights in Aug 2024

8/10 Good

Derrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for your family.
This was a tough one, absolutely loved the hotel amd the hot springs. Had some issues with our AC. They did move us to a new room, but it took 14 hours. They were very nice and helpful. Despite other reviews i dont feel its outdated, i felt it exceeded its price point. The other big concern we read about is the walk if at the top. Except for night one when there was a huge storm we really had no issue. Our first room had a balcony amd patio amd we saw wildlife everyday off both. We will definetly be coming back.
Stayed 3 nights in Aug 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained tropical grounds. Enjoyed the hot spring pools and swim up bar. Took advantage of zip lining on property and had an amazing experience with our four patient guides.They were professional, courteous and understanding about a nervous first timer. We loved the Mirador view. Thank you for some beautiful memories!
Stayed 2 nights in Aug 2024

10/10 Excellent

ERIC

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Must stay
Amazing stay! The property is gorgeous well kept and the staff was friendly and welcoming.
Stayed 3 nights in Jul 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property provides a great experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Marisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing and the whole family loved it! Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. The restaurant was very good and very reasonably priced. Hot spring pools were great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ilse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to enjoy with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Costa Rica - with our 15 year old son- and what a great place to start. Los Lagos exceeded our expectations: the staff was super friendly and helpful, the many pools were amazing, the breakfast was delicious each morning with an array of fresh fruit, healthy options and cooked options ( try the Guava bread!). Highlights included the water slide which our son went down at least 25x! The pools were so much fun both in the day but especially the warm/hot pools in the evening - with or without a drink from the swim up bar. The landscaping is beautiful with a variety of plants & the animals we saw walking around the property made it exciting. The rooms are super clean and well maintained if a little tired. Oh, and do the Night Walk that you can book through the hotel! It was fantastic and we loved it. A special shout out to Jason at the front desk who helped us when our transportation didn't come on time - he went above and beyond to ensure we got to the walk. Overall, the fun factor plus the amazing staff made Los Lagos a 5/5. Highly recommended.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort to stay in Costa Rica!
Excellent service from all the staff! We requested a superior room close to restaurant and it was granted! No need to take shuttle so pls request room 406- superior room. Great food in the restaurant and pool bar. Excellent thermal hot springs and the scenery very pretty! Highly recommend this resort!
Stayed 4 nights in Jul 2024

10/10 Excellent

Aimee

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
We had a great time there at Los Lagos. The first night they seem to have huge groups of late teens/young adults which made it impossible to get anything at the bar. However, my kids enjoyed the many pools and the water slide. They did wish there were more slides then just the one longer one that they could enjoy. The room was clean and maid service was attentive. The breakfast was delicious. Enjoyed also the spa and had a couple relaxing treatments there. Overall nice stay.
Stayed 2 nights in Jul 2024