10/10 Excellent
Fiona, Aberdeen
23 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and welcoming and facilities very good in a peaceful and relaxing atmosphere. Very good nightly live entertainment added good vibes, bringing the guests together.
As vegans despite advance notice and again on arrival we had to ask at every breakfast for soya yoghurts as these are not put out as choice for all residents who may prefer non dairy and again ask at every evening meal what was suitable to eat that did not contain animal products as they only had a vegetarian buffet stand however the choice was good and chefs Carlos and Juan Pablo were exceptionally helpful and after showing us round the buffet also cooked special meals for us to suit our requirements which tasted delicious. A very special thank you to these guys for being so kind and helpful. Nothing was too much trouble for them.
The spa and massage experience was amazing and a must if staying here, thank you Lisa for your beautiful welcoming smiles this just made the stay even better.
Overall a lovely stay but communication needed to meet your specific needs such as double bed, sunny balcony and food specifics.
Fiona
Stayed 7 nights in Jan 2025