Água Hotels Riverside

4.0 star property
Riverwalk hotel with marina and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Água Hotels Riverside

Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa
  • Gym
  • Pool
The price is NZ$114
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
Quinta das Marinhas do Parchal, Lagoa, 8400
  • Portimão Harbor
    1 min walk
  • Portimão Museum
    5 min drive
  • Portimão Arena
    5 min drive
  • Portimao (PRM)
    15 min drive

Room options

Superior Studio (2)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Designer toiletries
Microwave
  • 45 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Standard Double or Twin Room (2)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Designer toiletries
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Suite (Riverside) (2+2)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
Private bathroom
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

Suite (Riverside) (2+1)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
Private bathroom
  • 75 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Suite (Riverside) (2)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Designer toiletries
Private bathroom
  • 75 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room Single Use

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Designer toiletries
Private bathroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Standard) (3)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 75 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Junior Suite (Standard) (2)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 75 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite (Superior) (2)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
Private bathroom
  • 75 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Family Suite (4)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 112 sq m
  • River view
  • Sleeps 4
  • 4 Single Beds

Superior Double or Twin Room (2)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Rainfall showerhead
Designer toiletries
Private bathroom
Satellite channels
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Family Suite (4+2)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 112 sq m
  • River view
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

Junior Suite (Superior) (2+1)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
Private bathroom
  • 75 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Standard Studio (2)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Designer toiletries
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Family Suite (5)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 112 sq m
  • River view
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

Family Suite (4+1)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 112 sq m
  • River view
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Suite (Riverside) (3)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Designer toiletries
  • 75 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Standard Double or Twin Room (2+1)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hairdryer
Rainfall showerhead
Designer toiletries
Private bathroom
Satellite channels
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Junior Suite (Standard) (2+1)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 75 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Junior Suite (Standard) (2+2)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 75 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

Junior Suite (Superior) (3)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
Private bathroom
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Junior Suite (Superior) (2+2)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Designer toiletries
Private bathroom
  • 75 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Similar properties

About the area

Lagoa

A family-friendly stay in Lagoa awaits you at Água Hotels Riverside. You'll be 4.6 km (2.9 mi) from Slide and Splash Water Park and 5.3 km (3.3 mi) from Rocha Beach. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Aguaviva Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Vista Rio, serves seafood. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, marina, gym and Turkish bath/hammam. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a steam room and a children's swimming pool. Each morning continental breakfast is served between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 4-property class Lagoa hotel include Meia Beach and Carvoeiro Beach.

What's nearby

  • Slide and Splash Water Park - 6 min drive
  • Portimão Marina - 8 min drive
  • Rocha Beach - 15 min drive
  • Carvoeiro Beach - 20 min drive
  • Benagil Beach - 22 min drive

Getting around

  • Lagoa Ferragudo Station - 10 min walk
  • Faro (FAO-Faro Intl.) - 46 min drive

Restaurants

  • ‪Crocante - ‬9 min walk
  • ‪D Barca Taberna - ‬3 min drive
  • ‪Taberna da Maré - ‬3 min drive
  • ‪Churrasqueira Brenda - ‬8 min walk
  • ‪Restaurante Girassol - ‬7 min walk

About this property

Água Hotels Riverside

Riverwalk hotel with marina and full-service spa
Água Hotels Riverside offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Água Hotels Riverside. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Lagoa hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 3 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Água Hotels Riverside offers 134 air-conditioned accommodations with a safe and designer toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Lagoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Aguaviva Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10.40 for adults and EUR 5.20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vista Rio

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Marina
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 12 February:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10.40 for adults and from EUR 5.20 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • A facilities fee includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 2991

We should mention

  • Pool access available from 10:00 AM to 7:00 PM

Property is also known as

Agua Hotels Riverside Hotel Lagoa
Água Hotels Riverside Lagoa
Agua Hotels Riverside Portugal/Lagoa, Algarve
Água Riverside Lagoa
Água Hotels Riverside Hotel Lagoa
Água Hotels Riverside Hotel
Água Hotels Riverside Hotel
Água Hotels Riverside Lagoa
Água Hotels Riverside Hotel Lagoa

Frequently asked questions

What is the cancellation policy at Água Hotels Riverside?

Água Hotels Riverside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Água Hotels Riverside?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Água Hotels Riverside on 2 Jan 2025 start from NZ$110.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Água Hotels Riverside?

Yep, Água Hotels Riverside has a free self car park.

Are there any beaches close to Água Hotels Riverside?

The closest beach to Água Hotels Riverside is Rocha Beach (3.2 km).

Is there a spa on site at Água Hotels Riverside?

Yep, Aguaviva Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Água Hotels Riverside have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

What luxury perks are available at Água Hotels Riverside?

Água Hotels Riverside features a full-service spa, a health club and an outdoor pool.

What makes Água Hotels Riverside a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Água Hotels Riverside.

Is Água Hotels Riverside family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Água Hotels Riverside is a hit with families.

Does Água Hotels Riverside serve breakfast?

You bet, continental breakfast is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Água Hotels Riverside?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Água Hotels Riverside?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from January 20 until February 12.

What time are check-in & check-out at Água Hotels Riverside?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Água Hotels Riverside?

No, pets are not allowed.

Água Hotels Riverside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 216 out of 563 reviews" "
Rating 8 - Good. 236 out of 563 reviews" "
Rating 6 - Okay. 81 out of 563 reviews" "
Rating 4 - Poor. 22 out of 563 reviews" "
Rating 2 - Terrible. 8 out of 563 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Bayo

Travelled with family, Travelled with partner
Economical and friendly
Stayed 1 night in Aug 2024

8/10 Good

Lawrence P

Stayed 1 night in Jul 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 7 nights. It was the perfect location for us, as we used it as a base while visiting several Algarve locations. It was very quiet and private. The staff and facilities were excellent, especially the breakfast buffet, which is totally worth including when you book. We booked a Studio that had a kitchenette. We wouldn't get that room again, as we didn't really use the kitchenette and never was able to figure out the microwave/oven combo. We were provided a tea kettle upon request. Overall we loved staying at the Riverside Agua and would definite stay there again, only we'd probably stay in a different room.
Stayed 6 nights in Jun 2024

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was clean. Room was spacious. Really calm and relaxed atmosphere. No noise from other guests. Staff was professional and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super friendly staff & lovely facilities.
Stayed 7 nights in May 2024

6/10 Okay

Yolanda

Liked: Cleanliness, property conditions & facilities
3.5/5 good hotel
Overall good stay. The beds are extremely uncomfortable. The bathrooms gets smelly as theres no ventilation. It can be quite pricey. And there was a stressful issue at check out as they made a mistake with our booking. The spa was very affordable but the jacuzzi was not working.
Stayed 7 nights in May 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay in a picturesque location, nice room, nice spa and nice breakfast, if I could suggest any improvements I’d say an upgrade to the gym and ev charging.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, view, staff. The bar/restaurant was amazing, and their staff were also quite polite and accommodating.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aodan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Wilma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge, loved it! The breakfast has a Chef that made me fried eggs. The best breakfast in the whole trip.
Stayed 2 nights in Oct 2023

10/10 Excellent

puiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood,,excellent view from my room, nature blessed. Wake up w sunset & birds chirping. Recommended
Stayed 3 nights in Oct 2023

10/10 Excellent

Narjesbita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and friendly environment
Stayed 13 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a lovely stay. Great suite with a kitchen. The fridge was broken before we got there and we’re given a minibar fridge instead and upgraded to half board rather than just breakfast. Breakfast was lovely and the evening dinner buffet changed the main meals every evening. The hotel and surroundings are quiet with great views over the river. The infinity pool is lovely and was never very busy. Only downside is that there was no tea and coffee making facilities in the room and the bottled water wasn’t refreshed.
Stayed 4 nights in Aug 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Sherrilee

Stayed 4 nights in Jun 2023

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to the staff for the accommodation.
Stayed 4 nights in May 2023

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. And it’s only 5 euros to get to strip in an Uber. Only thing I would say be nice if they played music around the pool , lovely hotel I would stay again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel. Lots of amenities I didn't have time to use, like the outdoor infinity pool and the fitness center and spa. The buffet dinner and breakfast were A+++.
Stayed 1 night in May 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel had beautiful views, restaurant staff were excellent especially Jorge he made the stay feel special. The hotel rooms are very basic almost hostel style but is fine for a couple of nights.
Stayed 7 nights in Apr 2023

4/10 Poor

Ms G

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing
A disappointing 1-night stay as we were expecting a 4* experience and it's hard to see how this place has been rated. It was barely 3*. Everything was pared down to the minimum. Just about warm enough in the room with a noisy AC but no hot water at night and just warm in the morning. The room was clean and spacious but with only one desk chair, no tea making facilities or even glasses in the bathroom for washing teeth. Lumpy pillows and small bath towels. We asked for a kettle but it was useless without cups or teabags, though we were told we could buy some.The restaurant was cold at all meals so the food went cold quickly. We were told it was because there was a lot of glass frontage but the heating was inadequate. Everyone kept their coats on so dining was not comfortable.The warmest place was the reception and it was bizarre having to walk outside to access the room, restaurant and spa as no interior walkways joined the buildings. May not be so bad in a warm summer but accessing the spa was particularly difficult. Robes and towels were 'for hire', changing area unclean, no soap in the 2 small showers. About 15 lockers but only one tiny bench to barely sit 3, so changing was uncomfortable and there was nowhere to relax. Astonishingly, there was no drinking water available so the spa barely met health and safety standards for treatments and certainly no 4* luxury.
Stayed 1 night in Jan 2023

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Tyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
My partner and I stayed at the hotel last September and had a lovely stay. Great facilities and just a 5-10 min Uber or 15-20 min walk from Portimao. Couldn't ask for better. If I had to complain about anything though it would simply be lack of a kettle in the rooms and an iron would be a nice touch. Will hopefully be able to come back and visit again soon!
Stayed 4 nights in Sep 2022

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities, great location and very clean.
Stayed 1 night in Nov 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River front beauty
Beautiful hotel, great location "river front " Clean and modern and offered a great breakfast.
Stayed 2 nights in Sep 2022