8/10 Good
Ebanehita, Bowmanville
10 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My general experience at the hotel was great. The staff were courteous and good customer service. My only concern was with the Bell man who helped with the luggage cart, he was quite sluggish on both days that his service was required despite the fact that he was informed that we were in a rush to meet up with the cargo company before the close and with check-in at the airport.
My only other concern was the food. I believe the management should look into hiring a better chef, especially considering the price point of the food, which isnt cheap. I had breakfast at the buffet, good options but not enjoyable. The fish sauce was salty and the egg sauce had no weight. My taste buds could barely tell i was having egg in the egg sauce.
On 2 separate nights, I ordered ogbono soup and oha soup, and they failed the "tasty and delicious" test. Those 2 soups are one of the easiest to get right but these didnt cut it.
Lastly, I would encourage management to pay attention to the bathrooms and potential places for rust and mold. The bathrooms were great, loved to see a really clean bath tub. Unfortunately, I observed peeling on the ceiling where the tub is located and significant rust on the shower railings which made them loose in the corners (room 221).
I also think shower curtains should have an expiration once the base cant be cleaned white anymore.
In all, my stay at the hotel was good and it was my first time back to the country after almost 5 years.
Ebanehita
Stayed 2 nights in Oct 2024