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Grand Geneva Resort & Spa

4.0 star property
Family-friendly ski resort with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Geneva Resort & Spa

Exterior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
Premier Suite, 1 King Bed with Sofa bed
Daily cooked-to-order breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
  • Bar
  • Hot tub
The price is NZ$430
includes taxes & fees
25 Dec - 26 Dec

Explore the area

Map
7036 Grand Geneva Wy, Lake Geneva, WI, 53147
  • The Highlands Golf Course
    1 min walk
  • The Mountain Top at Grand Geneva Resort
    6 min drive
  • Moose Mountain Falls Waterpark
    9 min drive
  • Kenosha, WI (ENW-Kenosha Regional)
    44 min drive

Room options

View all photos for One Bedroom Queen Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom Queen Villa

Highlights

Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for One Bedroom King Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

One Bedroom King Villa

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Queen Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Bedroom Queen Villa

Highlights

Garden
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Queen Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Three Bedroom Queen Villa

Highlights

Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Three Bedroom King Villa

Premium bedding, down duvets, pillow-top beds, in-room safe

Three Bedroom King Villa

Highlights

Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Sofa bed - double
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living room

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Sofa bed - double
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Villa

Studio Villa | Private kitchen

Studio Villa

Highlights

Garden
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
HDTV
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom King Villa

55-inch LCD TV with cable channels, TV, pay films

Two Bedroom King Villa

Highlights

Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Room, 2 Queen Beds, Lakeside

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room, 2 Queen Beds, Lakeside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Premium bedding
  • 31 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Golf View, Lakeside

Superior Room, 1 King Bed, Golf View, Lakeside

Superior Room, 1 King Bed, Golf View, Lakeside

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Premium bedding
  • 31 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed

Premier Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 38.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Lake Geneva

A family-friendly stay in Lake Geneva awaits you at Grand Geneva Resort & Spa. Within steps you'll find The Highlands Golf Course and The Brute Golf Course. Highlights at this ski resort include 3 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to WELL Spa + Salon can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Grand Cafe, serves American cuisine and is open for breakfast, lunch and dinner. At the resort's own poolside bar, you can stop for a drink. Enjoy the 2 indoor tennis courts, golf course and water park plus access to golf lessons. 62000 square feet (5760 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include an outdoor swimming pool, an indoor swimming pool and a nightclub. Cooked-to-order breakfast is available daily between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Lake Geneva resort include Moose Mountain Falls Waterpark and The Mountain Top at Grand Geneva Resort.
View more Resorts in Lake GenevaOpens in a new window

What's nearby

  • The Mountain Top at Grand Geneva Resort - 6 min drive
  • Riviera Beach - 8 min drive
  • Moose Mountain Falls Waterpark - 9 min drive
  • Lake Geneva Cruise Line - 9 min drive
  • Riviera Ballroom - 9 min drive

Getting around

  • Fox Lake Station - 34 min drive
  • Milwaukee, WI (MKE-General Mitchell Intl.) - 53 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Culver's - ‬8 min drive
  • ‪Taco Bell - ‬7 min drive
  • ‪Starbucks - ‬8 min drive

About this property

Grand Geneva Resort & Spa

Family-friendly ski resort with a full-service spa
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the on-site golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Grand Geneva Resort & Spa helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at one of the resort's 2 bars/lounges or mingle with other revellers at the on-site nightclub.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. This ski resort also offers an indoor pool, an outdoor pool and a children's pool. Free self parking is available.

This 4-star Lake Geneva resort is smoke free.

  • 384 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 62000 sq ft of conference space
  • 5760 sq. m of conference space
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Grand Geneva Resort & Spa offers 384 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

WELL Spa + Salon has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 7 to 22 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Geneva ChopHouse
  • Grand Cafe
  • Ristorante Brissago

Things to do

  • 2 indoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Water park
  • Yoga classes

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 62,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Hot tub access
  • Sporting facilities or equipment
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 22 per person
  • Pet fee: USD 65.00 per pet, per night (maximum USD 300.00 per stay) plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Geneva Grand Resort
Grand Geneva
Grand Geneva Resort
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Grand Geneva Resort Spa
Grand Geneva & Spa Lake Geneva
Grand Geneva Resort & Spa Resort
Grand Geneva Resort & Spa Lake Geneva
Grand Geneva Resort & Spa Resort Lake Geneva

Frequently asked questions

What is the cancellation policy at Grand Geneva Resort & Spa?

Grand Geneva Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Geneva Resort & Spa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Geneva Resort & Spa on 25 Dec 2024 start from NZ$362.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Geneva Resort & Spa?

Yep, Grand Geneva Resort & Spa has a free self car park.

Are there any beaches close to Grand Geneva Resort & Spa?

The closest beach to Grand Geneva Resort & Spa is Riviera Beach (3.8 km).

Is there a spa on site at Grand Geneva Resort & Spa?

Yep, WELL Spa + Salon is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Grand Geneva Resort & Spa have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Grand Geneva Resort & Spa?

Grand Geneva Resort & Spa features a full-service spa, a nightclub and a health club. All guestrooms come with pillowtop beds and premium bedding.

What makes Grand Geneva Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Grand Geneva Resort & Spa.

Is Grand Geneva Resort & Spa family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Grand Geneva Resort & Spa is a hit with families.

Does Grand Geneva Resort & Spa serve breakfast?

You bet, cooked-to-order breakfast is served daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Grand Geneva Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Geneva Resort & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Geneva Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Geneva Resort & Spa?

Dogs are welcome at Grand Geneva Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 11 kg per pet.

Is there a golf course on site at Grand Geneva Resort & Spa?

There isn't one on site, but The Highlands Golf Course is a short 1-minute walk away.

Grand Geneva Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 574 out of 1005 reviews" "
Rating 8 - Good. 212 out of 1005 reviews" "
Rating 6 - Okay. 98 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 61 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Colleen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kashaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay...restaurants were amazing. Only complaint is that they need to service the balcony
Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Grand Geneva excellent place to stay. It is about 5 minutes from Main Street and the lake, but the resort itself has everything you need. Fantastic restaurants and bar, fitness center, 2 golf courses that are very manicured, outdoor walking trail, horseback riding. Will definitely visit again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The cleaning staff two guys hung out right by the window outside our suite. Very loud. Someone started to vacuum around 8 pm. Other than that the facility was beautiful well manicured landscaping clean inside and out. The staff at the front desk was amazing friendly and inviting. Would definitely return. Thanks team Geneva!!!
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Vicky, Elgin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! Staff was wonderful! Kind, willing to help in every way!! Can’t wait to visit again. Thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynzee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time! The property was gorgeous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Marissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Villa needs updating. Carpet in bedrooms stained, not well kept for a four diamond facility. Restaurant had long waits due to staffing shortages. You pay a ton of money and it’s the same as a regular hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good all the way around
Stayed 1 night in Sep 2024

10/10 Excellent

Chenise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort but it needs more lighting. Could have provided more face towels initially and when requested they were brought. Sandra at the front desk was absolutely amazing! Need more people like her working everywhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Mariam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jeffery, Buffalo Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Great Sunday night fireworks , helpful staff. Clean room. Decent restaurants
Stayed 2 nights in Aug 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Will definately go ahain.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here! Older property but they seem to be slowly renovating the buildings and updating units. We loved the tennis courts, spa, golf range, and outdoor shared fire pits. Bought a s’mores kit from the store. Loved their candy and ice cream selection. Buffet is not worth it especially for kids. Golf club lunch is great. All staff were amazing. We had a regular pickleball group get on our court before our time was up and one woman was verbally rude to my child. The staff comped our tennis time and even went and spoke to the member. She had told us to “go back where we came from.” Unacceptable behavior but we felt the staff handled it well. Our massages were awesome as always, but the hot tub in the women’s locker area was not working. A pump was out. Indoor pool is freezing so you can have it all to yourself. lol. Good for a quick weekend getaway/
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Peaceful, Comfy, & CLEAN
We had to go to Waukesha for a business meeting with our customer, so this was a nice laidback place to stay. Very clean and beautiful. Many food options/restaurants. Starbucks off the lobby. Lounge areas everywhere inside and out. Beautiful water/golf course views. Live gentle music in the lounge area off the lobby in the evenings. Several quiet places outside for sitting and relaxing. Rooms were gorgeous and the beds so comfortable. And. CLEAN!
Stayed 2 nights in Aug 2024

6/10 Okay

Alona

Travelled with family
Liked: Cleanliness, room comfort
Internet was down in our room. They paged maintenance but couldn’t figure out what was weong
Stayed 1 night in Aug 2024

10/10 Excellent

Kasie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here! You are treated so well!
Stayed 1 night in Aug 2024

6/10 Okay

Marguerite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally given a third floor room with a parking lot view. I did go back to the desk and another person gave me a room across the hall with a view. The property is beautiful. I did not use the pool, because it was crowded with kids. Loved the fireworks and the pianist. I lost my connection to the internet. Some one came up to help. I questioned why it wasn’t a secure connection and told not to worry. (?) I lost my WiFi connection again that day and my last day. Very disappointed with that. A new msid came to clean my room early on my last day. She wanted to come in and start cleaning while we were still there. I suspected that she wanted to take the tip that was for the woman, what had cleaned my room each day. (?)
Stayed 3 nights in Aug 2024