4/10 Poor
Kassie L.
26 Mar 2025
Liked: Cleanliness
Bare minimum
Overall, it was just very disappointing vs the booking profile.After 2 days of driving; 8 hours on arrival day, we got to the house 12 minutes before check in and the keypad would not let us in until exactly 4. Which was ridiculous.The pool was not heated and therefore unuseable. The pool floaties would not have been available to use even if the pool was heated. The volleyball net was shredded. On pool cleaning day, the cleaner turned the hot tub down to 80 and so after a long hike in Joshua Tree, we were looking forward to soaking our tired muscles and couldnt because it was freezing.There were no full length mirrors in the entire property. Multiple outlets did not work in the house and the casita. You were only given 2 bath towels and one hand towel per bathroom. No extra towels at all.You were only given 1 roll of paper towels and 2 trash bags. Therefore we had to go buy more trash bags and kleenex as there were no tissues anywhere. No zip locks for lunchs or left overs. And no containers with covers. The appliances are the loudest machines i have ever heard.The casita didnt have any supplies; plates, bowls, paper towels, silverware, etc even though it has a microwave and fridge.The knives were so dull they almost didnt cut anything.The gaming garage was a nice touch since we couldnt use the pool, but dont worry there were only 2 useable darts and so you couldnt play any real game.Ping pong and accessories were fine.reezing
Kassie L.
Stayed 6 nights in Mar 2025