6/10 Okay
Cara-Leigh, Ottawa
Travelled with partner
28 Jul 2024
It's hard to review this as some things were very good and others not so much. The room itself was clean and comfortable, the lobby was cute, and the location was convenient. They had a nice firepit, which we didn't use, and we didn't check out the pool, but noticed it had a padlock on it so expect it was unavailable anyways.
Maybe due to the heavy amount of rain, I don't know. There were some negatives that would prevent us from staying there again. First, we were supposed to get our room # and code by email by 2:00pm the day of check-in; we did not, so had to call and request it and wait for it to arrive. It wasn't a huge deal but still, kind of inconvenient. Then when we arrived to our room, there was a mattress (old?) propped up against the outside wall outside of our room the entire time, which was weird and kind of unpleasant and felt junky. We couldn't seem to get the Keurig to work in our room (we have one at home, so we're familiar with the equipment) or in the lobby, so had to dash out to McD's down the street for morning coffee. Again, not a big deal but inconvenient. There was no hair dryer in the room nor in the lobby, but that's on me for not reading the room amenities closer. I didn't bother calling for one. Lastly, we received an email of a receipt upon check-out, but it was for someone else - another credit card # (not ours). Strange. I had to check our credit card to make sure we weren't charged duplicate or in error (we weren't).
Cara-Leigh
Stayed 1 night in Jul 2024