The Ritz-Carlton, Lake Tahoe: Deals & Reviews (Truckee, USA)

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Luxurious ski resort with ski-in/ski-out access

Dates

December 2024

January 2025

2-Bedroom Residence, 2 Bedroom Residence, Balcony, Fireplace | Private kitchen

3-Bedroom Residence, 3 Bedroom Residence, Valley view | Living room

3-Bedroom Residence, 3 Bedroom Residence, Mountain view, Tub

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Wonderful

Guests liked:

Friendly staff

Popular amenities

Breakfast available

24/7 front desk

Room service

Bar

Hot tub

Housekeeping

Explore the area

13031 Ritz Carlton Highland Court, Truckee, CA, 96161

Northstar California Resort
1 min walk
Tahoe Zephyr Express Lift
15 min walk
Big Springs Express Gondola
10 min drive
Truckee, CA (TKF-Truckee Tahoe)
12 min drive

Room options

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Fireplace, No View

Highlights

Balcony or patio

Fireplace

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

43.0 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Fireplace, No View

Highlights

Balcony or patio

Fireplace

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

44 sq m
Sleeps 5
2 Queen Beds

Mountain View Corner King, Larger Guest room, 1 King

Highlights

Balcony

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Mountain view
Sleeps 3
1 King Bed

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

Room, 1 King Bed, Non Smoking, Fireplace (Mobility Accessible, Roll-in Shower)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

Sleeps 3
1 King Bed

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 5
2 Queen Beds

4-Bedroom Penthouse, 4 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually decorated

Fireplace

Air conditioning

Heating

Connecting rooms available

317 sq m
Mountain view
Sleeps 9
2 King Beds and 3 Queen Beds

Alpine King Room, Guest room, 1 King, Fireplace

Highlights

Balcony or patio

Fireplace

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Flat-screen TV

42 sq m
Sleeps 3
1 King Bed

Mountain View King Room, Guest room, 1 King, Mountain view

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 3
1 King Bed

Alpine Queen Room, Guest room, 2 Queen, Fireplace

Highlights

Balcony or patio

Fireplace

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

44 sq m
Sleeps 5
2 Queen Beds

Club Queen Room, Club lounge access, Club Guest room, 2 Queen

Highlights

Balcony or patio

Fireplace

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Flat-screen TV

44 sq m
Sleeps 5
1 Double Bed

Club Room, 1 King Bed

Highlights

Balcony or patio

Fireplace

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Flat-screen TV

42 sq m
Sleeps 3
1 King Bed

Mountain View Queen Room, Guest room, 2 Queen, Mountain view

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

44 sq m
Mountain view
Sleeps 5
2 Queen Beds

Club Room, 1 King Bed, Valley View (Hearing Accessible)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Fireplace (Mobility Accessible, Tub)

Highlights

Balcony or patio

Fireplace

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

42 sq m
Sleeps 5
2 Queen Beds

Suite, 1 King Bed with Sofa bed, Fireplace

Highlights

Balcony or patio

Separate sitting area

Fireplace

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

74 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Fireplace (Mobility Accessible, Roll-In Shower)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 5
2 Queen Beds

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 5
2 Queen Beds

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 5
2 Queen Beds

Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Mountain View (Hearing Accessible)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 3
1 King Bed

Signature Suite, 1 Bedroom

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

157 sq m
Sleeps 4
1 King Bed

2-Bedroom Residence, 2 Bedroom Residence, Balcony, Fireplace

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually decorated

Fireplace

Air conditioning

Heating

Connecting rooms available

151 sq m
Mountain view
Sleeps 6
1 Double Bed

3-Bedroom Residence, 3 Bedroom Residence, Valley view

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually decorated

Fireplace

Air conditioning

Heating

Connecting rooms available

173 sq m
Sleeps 8
1 Double Bed

3-Bedroom Residence, 3 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

179 sq m
Sleeps 8
1 Double Bed

Club Suite, 1 Double Bed

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Club Lounge

Free cots/infant beds

Flat-screen TV

74 sq m
Mountain view
Sleeps 4
1 Double Bed

Room, 1 Double Bed, Balcony

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually decorated

Fireplace

Air conditioning

Heating

Connecting rooms available

220 sq m
Mountain view
Sleeps 9
1 Double Bed

2-Bedroom Residence, 2 Bedroom Residence, Mountain view

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

150 sq m
Mountain view
Sleeps 6
1 Double Bed

Pure (R) Wellness Queen, Pure (R) Wellness Guest room, 2 Queen

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

44 sq m
Sleeps 5
1 Double Bed

4-Bedroom Residence, 4 Bedroom Residence, Mountain view, Tub

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

317 sq m
Mountain view
Sleeps 9
1 Double Bed

Pure (R) Wellness King, Pure (R) Wellness Guest room, 1 King

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

Flat-screen TV

Pillow menu

Blackout curtains

42 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Washer

Dryer

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Truckee

A luxury stay in Truckee awaits you at The Ritz-Carlton, Lake Tahoe. You'll be 0.1 km (0.1 mi) from Northstar California Resort and 16.9 km (10.5 mi) from Cal Neva Casino. Highlights at this ski resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The fine-dining restaurant, Manzanita, serves Californian cuisine and is open for breakfast, lunch and dinner. Highlands Bar is the resort's own bar, serving drinks along with light fare. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. 489133 square feet (45442 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free wired Internet in public areas, a 24-hour gym and a hot tub. Local cuisine breakfast is available daily between 6:30 AM and 11:30 AM. There's also valet parking, along with the convenience of a free beach shuttle. .Places within a 30-minute drive of this 5-property class Truckee resort include Donner Lake and Donner Memorial State Park.

View more Resorts in Truckee

What's nearby

Northstar California Resort - 1 min walk - 0.0 km
Big Springs Express Gondola - 10 min drive - 7.0 km
Northstar-at-Tahoe Resort Golf Course - 10 min drive - 6.8 km
Donner Lake - 19 min drive - 20.8 km
Palisades Tahoe - 33 min drive - 33.3 km

Getting around

Truckee Station - 15 min drive
Truckee, CA (TKF-Truckee Tahoe) - 12 min drive

Restaurants

‪The Lodge at Big Springs - ‬9 min drive
‪Gar Woods - ‬20 min drive
‪Jax at the Tracks - ‬14 min drive
‪Fifty Fifty Brewing Co. - ‬13 min drive
‪Moody's Bistro Bar & Beats - ‬15 min drive

About this property

The Ritz-Carlton, Lake Tahoe

Luxurious ski resort with ski-in/ski-out access

During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the hot tub or take an invigorating swim in one of the 2 outdoor swimming pools. The Ritz-Carlton, Lake Tahoe helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the resort's bar.

There are 3 restaurants on site, along with a coffee shop/cafΘ. Wired Internet is free in public spaces. This luxury resort also offers a 24-hour fitness centre, a sauna and ski passes. For a fee, parking is available.

This 5-star Truckee resort is smoke free.

1 building

180 guestrooms or units

4 levels

3 dining venues

489133 sq ft of conference space

45442 sq. m of conference space

Built in 2009

Kid's club (surcharge)

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Ski lift tickets

Ski equipment storage

Ski equipment rentals

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Car service

Concierge

Wedding services available

Games room or arcade

Terrace

Garden

Outdoor picnic space

Gift shop

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

No smoking on site

Bar or lounge

Coffee shop

The Ritz-Carlton, Lake Tahoe offers 180 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium digital channels.

Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 17 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

Available in some public areas: Free wired internet

Parking and transport

Electric car charging station on site
Free beach shuttle
Limo/town car service
Valet parking on site (USD 60 per night)
Wheelchair-accessible van parking available

Food and drink

Daily local cuisine breakfast available 6:30 AM to 11:30 AM for a fee: USD 20 to 75 per person
3 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

Cafe Blue
Highlands Bar
Manzanita
The Backyard Bar & BBQ
The Living Room

Family friendly

2 outdoor pools
Arcade/game room
Children's club (surcharge)
Fenced pool
Free cot
Laundry facilities
Pool gate
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

12 meeting rooms
24-hour business centre
489,133 square feet of conference space

Outdoors

Dock
Firepit
Garden
In a nature reserve
In the mountains
Picnic area
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

17 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Grab bar in shower
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Pool access ramp on site
Portable hoist available
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
4 floors
Banquet hall
Biodegradable coffee stirrers available
Built in 2009
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

37-inch flat-screen TV with premium digital channels

Food and drink

24-hour room service
Coffee/tea maker

Air conditioning
Connecting rooms available
Desk
Desk chair
Free daily newspapers
Heating
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 20 per day

Children and extra beds

Children are welcome.

Kids stay free! Children 13 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 100.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 72.80 per accommodation, per night

The resort fee includes:

Additional inclusions
Concierge service
Fitness centre access
Fitness/yoga classes
Health club access
Shuttle service
Ski storage
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for local cuisine breakfast: approximately USD 20 to 75 per person
Fee for in-room wireless Internet: USD 5.99 per night (rates may vary)
Valet parking fee: USD 60 per night
Pet deposit: USD 20 per day
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lake Tahoe Ritz-Carlton

Ritz-Carlton Lake

Ritz-Carlton Lake Tahoe

Ritz-Carlton Lake Tahoe Hotel Truckee

Ritz-Carlton Lake Tahoe Truckee

Ritz-Carlton Tahoe

Tahoe Ritz-Carlton

The Ritz-Carlton, Lake Tahoe Hotel Truckee

Lake Tahoe Hotel Truckee

The Ritz Carlton Lake Tahoe

The Ritz Carlton, Lake Tahoe

The Ritz-Carlton, Lake Tahoe Resort

The Ritz-Carlton, Lake Tahoe Truckee

The Ritz-Carlton, Lake Tahoe Resort Truckee

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Lake Tahoe?

The Ritz-Carlton, Lake Tahoe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Lake Tahoe?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Lake Tahoe on 1 Dec 2024 start from NZ$945.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Lake Tahoe?

Yep, The Ritz-Carlton, Lake Tahoe has valet parking for USD 60 per night.

Are there any beaches close to The Ritz-Carlton, Lake Tahoe?

The closest beach to The Ritz-Carlton, Lake Tahoe is Kings Beach State Recreation Area (9.4 km).

Is there a spa on site at The Ritz-Carlton, Lake Tahoe?

Yep, there is an onsite spa at The Ritz-Carlton, Lake Tahoe. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does The Ritz-Carlton, Lake Tahoe have a pool?

The Ritz-Carlton, Lake Tahoe has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Ritz-Carlton, Lake Tahoe?

The Ritz-Carlton, Lake Tahoe features 2 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Ritz-Carlton, Lake Tahoe a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Lake Tahoe.

Is The Ritz-Carlton, Lake Tahoe family-friendly?

You bet! With amenities such as a children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Lake Tahoe is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Lake Tahoe?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Lake Tahoe serve breakfast?

Yeah, local cuisine breakfast is on offer daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Lake Tahoe?

No, The Ritz-Carlton, Lake Tahoe does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Lake Tahoe?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Lake Tahoe?

Check-in begins at 5:00 PM. Check-out time is 11:00 AM.

The Ritz-Carlton, Lake Tahoe Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Cindy

2 Aug 2024

Liked: Cleanliness, staff & service

The staff went above and beyond, from house keeping to the front desk, very professional and caring. The bummer was one of the options to eat meals was under construction.

Stayed 2 nights in Jul 2024

6/10 Okay

Teri

Travelled with group

22 Jul 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Small balconey

It was so small you could not even walk out on it.

Stayed 1 night in Jul 2024

10/10 Excellent

Byron

17 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Hung

Travelled with family

14 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent services. Highly recommended for anyone or family

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Stacy

Business traveller

25 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and wonderful service. There were a lot of amenities unavailable and only 1 restaurant open but the staff was wonderful and we thoroughly enjoyed our stay!

Stayed 3 nights in Jun 2024

10/10 Excellent

William Bert

Travelled with partner

12 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

Loved the property but One important fact was omitted when booking ; $60 per day parking!!😳

Stayed 4 nights in Jun 2024

10/10 Excellent

Sheri

7 Jun 2024

Stayed 2 nights in May 2024

10/10 Excellent

Hripsime

Travelled with family

2 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property by itself is 20min far from the lake. The picture of the lake in hotel booking pictures will confuse you, well just letting you know there is no lake or river around the hotel. It’s a totally different Ritz property that you can book separately from the hotel and stay there. They charge $800 per person and it’s only for 24hours or less to spend there. Yes I checked the map as well before I was booking and was wondering how come in the pictures I see lake in front of the hotel but on the map not.

Stayed 2 nights in May 2024

10/10 Excellent

Jaskaran

Travelled with family

2 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked our stay, and it was the best service ever.

Stayed 2 nights in May 2024

10/10 Excellent

Russell

1 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

hamed

27 May 2024

Stayed 2 nights in May 2024

6/10 Okay

Steven

Travelled with family

24 May 2024

Liked: Cleanliness, staff & service

The property is beautifully designed and appointed. Unfortunately, during our stay, extensive remodeling was being done in multiple places, with multiple areas blocked off, making it difficult to get from place to place. It seems they could have done just one place at a time. And the room service charges were absolutely ridiculous, with the add-on charges for delivery, etc. more than doubling the base prices, which were already high.

Stayed 2 nights in May 2024

10/10 Excellent

Jing

1 May 2024

Stayed 1 night in Apr 2024

10/10 Excellent

vitaly

Travelled with family

28 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were celebrating our anniversary and the staff went beyond our expectations, from little gift surprises to everyone being super nice and always helpful. Our 3rd trip here and will definitely be coming back again soon.

Stayed 2 nights in Apr 2024

4/10 Poor

Michelle

Travelled with family

11 Apr 2024

Liked: Staff & service, amenities, property conditions & facilities

Not many dining options . Seemed short staffed. Our room had no robes and phone not working. Rooms only had 2 small chairs for seating. Left a day early just not very impressed for what the rates are..

Stayed 2 nights in Apr 2024

8/10 Good

Edgar

Travelled with family

8 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is great, the staff needs more experience and level of service of a Ritz Carlton, they do not attend correctly at any Food and Beverage center, the worst being the Lobby.

Stayed 5 nights in Mar 2024

10/10 Excellent

Kalpana

11 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

8/10 Good

Sergei, Los Angeles

7 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Dec 2023

6/10 Okay

Paul

Travelled with family

3 Jan 2024

Disliked: Amenities

Run down, food off and on...hot main, cold sides (that shouldn't be cold). Screwed up reservation, lost room, tried to fix it...staff was nice, tried their best, were a little green. I don't think I'd book this place again.

Stayed 1 night in Jan 2024

10/10 Excellent

Lin

Travelled with family

18 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient ski in ski out. Excellent ski valet.

Stayed 3 nights in Dec 2023

6/10 Okay

Kathleen

9 Dec 2023

Stayed 4 nights in Dec 2023

10/10 Excellent

Aaron

27 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2023

6/10 Okay

Birthe

Travelled with family

26 Nov 2023

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Sadly there was a number of things that did not work in the residence:TV, fireplace, main light switch in bathroom, shower handle, microwave and dishwasher (broken glass in there). For a resort such as The Ritz Carlton this is really not up to standard. Staff was very friendly, but unable to fix these items after multiple attempts. Out of the three days we stayed, we spent more than half a day attempting to fix at least some these things. I would appreciate a partial refund - the property could not do so, since I booked via Orbitz.

Stayed 3 nights in Nov 2023

10/10 Excellent

Eyad

Travelled with family and small children

23 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent, clean and well maintained. The staff is truly wonderful.

Stayed 4 nights in Nov 2023

The Ritz-Carlton, Lake Tahoe

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Room, 1 King Bed, Fireplace, No View

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Club Room, 1 King Bed, Valley View (Hearing Accessible)

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Suite, 1 King Bed with Sofa bed, Fireplace

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Room, 2 Queen Beds, Fireplace (Mobility Accessible, Roll-In Shower)

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Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

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Room, 2 Queen Beds, Mountain View (Hearing Accessible)

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Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

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Room, 1 King Bed, Mountain View (Hearing Accessible)

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Signature Suite, 1 Bedroom

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2-Bedroom Residence, 2 Bedroom Residence, Balcony, Fireplace

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3-Bedroom Residence, 3 Bedroom Residence, Valley view

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3-Bedroom Residence, 3 Bedroom Residence, Mountain view, Tub

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