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Aloft Langkawi Pantai Tengah

4.0 star property
Sand beach and a 24-hour fitness centre, near Cenang Beach

Photo gallery for Aloft Langkawi Pantai Tengah

In-room safe, desk, laptop workspace, soundproofing
Reception
Property amenity
Property amenity
2 bars/lounges, lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
The current price is NZ$189
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Lot PT701, Jalan Pantai Tengah, Langkawi, Kedah, 7000
  • Underwater World
    ‪4 min drive‬
  • Cenang Mall
    ‪4 min drive‬
  • Cenang Beach
    ‪9 min drive‬
  • Langkawi (LGK-Langkawi Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, View (Balcony)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking, View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, View (Balcony)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Non Smoking, View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LED TV
  • 36 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LED TV
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Sea View (Balcony)

2 bars/lounges, lobby lounge

Suite, 1 Bedroom, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 65 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed OR 1 Double Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Pantai Tengah

At Aloft Langkawi Pantai Tengah you'll be within just a 15-minute stroll of Tengah Beach and Pantai Tengah Beach. Highlights at this beach hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Nook, is open for breakfast, lunch and dinner. WXYZ Bar is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Enjoy the 24-hour gym and kids' club. 4973 square feet (462 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class Langkawi hotel, attractions include Cenang Beach and Kuah Jetty.

What's nearby

  • Tengah Beach - 5 min walk - 0.5 km
  • Underwater World - 4 min drive - 2.7 km
  • Cenang Mall - 4 min drive - 3.2 km
  • Laman Padi - 5 min drive - 4.3 km
  • Cenang Beach - 9 min drive - 2.7 km

Getting around

  • Langkawi (LGK-Langkawi Intl.) - 26 min drive

Restaurants

  • ‪Ngopi Pantai Coffee Bar - ‬9 min walk
  • ‪W Xyz Bar - ‬1 min walk
  • ‪Nook - ‬1 min walk
  • ‪Sunba Retro Bar - ‬11 min walk
  • ‪One Love Reggae Bar - ‬3 min walk

About this property

Aloft Langkawi Pantai Tengah

Sand beach and a 24-hour fitness centre, near Cenang Beach
Aloft Langkawi Pantai Tengah offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 4973 square feet (462 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Aloft Langkawi Pantai Tengah. Self parking is free.

This 4-star Langkawi hotel is smoke free.

  • 208 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • 4973 sq ft of conference space
  • 462 sq. m of conference space
  • Kid's club (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Aloft Langkawi Pantai Tengah offers 208 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers and hairdryers.

This Langkawi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Malay

Similar properties

Breakfast and dinner served

The Westin Langkawi Resort & Spa

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 1,003 reviews
The price is NZ$270
includes taxes & fees
24 May - 25 May
The Westin Langkawi Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 80 for adults and MYR 40 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Nook
  • Splash Bar
  • WXYZ Bar

Things to do

  • 24-hour gym
  • Children's club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,973 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aloft Langkawi Pantai Tengah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

The city tax listed above may increase during popular local events such as the Langkawi International Maritime & Aerospace (LIMA), Le Tour De Langkawi, Ironman and Oceanman Malaysia.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 80 for adults and from MYR 40 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Aloft Langkawi Pantai Tengah Hotel
Aloft Pantai Tengah Hotel
Aloft Pantai Tengah
Aloft Langkawi Pantai Tengah Hotel
Aloft Langkawi Pantai Tengah Langkawi
Aloft Langkawi Pantai Tengah Hotel Langkawi
Aloft Langkawi Pantai Tengah a Marriott Hotel

Frequently asked questions

What is the cancellation policy at Aloft Langkawi Pantai Tengah?

Aloft Langkawi Pantai Tengah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft Langkawi Pantai Tengah?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Aloft Langkawi Pantai Tengah on 27 Apr 2025 start from NZ$186.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft Langkawi Pantai Tengah?

Yep, Aloft Langkawi Pantai Tengah has a free self car park.

Are there any beaches close to Aloft Langkawi Pantai Tengah?

Yep, Aloft Langkawi Pantai Tengah is a short 5-minute walk from Tengah Beach. Fun beach activities include jet skiing and kayaking.

Does Aloft Langkawi Pantai Tengah have a pool?

Aloft Langkawi Pantai Tengah has a pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

Is Aloft Langkawi Pantai Tengah family-friendly?

You bet! With amenities such as a children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Aloft Langkawi Pantai Tengah is a hit with families.

Does Aloft Langkawi Pantai Tengah serve breakfast?

Yeah, our guests give top marks to the buffet breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Aloft Langkawi Pantai Tengah?

No, Aloft Langkawi Pantai Tengah does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft Langkawi Pantai Tengah?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Aloft Langkawi Pantai Tengah?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Aloft Langkawi Pantai Tengah?

No, pets and service animals are not allowed.

Aloft Langkawi Pantai Tengah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 380 out of 538 reviews
Rating 8 - Good. 123 out of 538 reviews
Rating 6 - Okay. 17 out of 538 reviews
Rating 4 - Poor. 10 out of 538 reviews
Rating 2 - Terrible. 8 out of 538 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely 3 Night Stay

The staff at this hotel makes the stay even better! Beautiful modern hotel with superb rooms. We had a great room on the 6th floor overlooking the sea and pool view. The rooms are so quiet with great a/c, so we had perfect sleep conditions. The evening buffet is fantastic value including drinks and we akso tried a number of local restaurants within 5 mins walk.
Stayed 3 nights in Jan 2025

8/10 Good

saireen

Stayed 3 nights in Jan 2025

10/10 Excellent

somesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kaoutar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice short stay

Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Great inviting set up at hotel. Open lobby, well done with roomy bar and common areas. Third floor hosts the pool deck, bar, restaurant, gym and kid’s playroom. All nicely executed and clean. Rooms were large, bathrooms huge. Nice balcony. Space to spread out. The real stars were the staff. Each friendly, helpful and professional. Absolutely exemplary. Kudos!!
Stayed 8 nights in Jan 2025

10/10 Excellent

Annabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great location, walkable to pantai tengah beach in just a few minutes, nearby restaurants but also not far from pantai cenang. Wonderful breakfast buffet with varied options. We would definitely stay here again. Such a lovely holiday we had, the customer service was very good and professional all around. Very attentive staff thank you
Stayed 13 nights in Dec 2024

8/10 Good

C A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacquelynne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Best Breakfast spread

Great place. Clean. Good happy hour downstairs. Lovely roof top pool. BEST breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Rohit

Stayed 1 night in Jan 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful pool area
Stayed 3 nights in Jan 2025

10/10 Excellent

fatime barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place!

Super professional and kind staff, beautiful room with a wonderful view, great food in the restaurant.
Stayed 1 night in Dec 2024

8/10 Good

VIkas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Zain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time, the reception was cordial and friendly and the rooms were most comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was very nice stay ..
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Glen

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Osama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room and the room itself was awesome
Stayed 2 nights in Dec 2024

8/10 Good

Neil Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
All good, except the desk in the room has no drawer. Also, I ran out of dental floss and was told they had none to give me. Finally, the Mangrove Tour was actually 7 hours, door to door (not 4 as advertised).
Stayed 6 nights in Dec 2024

6/10 Okay

Sok Poh

Travelled with family
The room is spacious and the bed is comfortable. However, based on the featured photo taken inside of the room, facing the balcony, we thought the hotel is right on the beach but alas it was not so that was rather disappointing. The bathroom tiles could use a good scrub to remove mould and there should be shelves in the shower area for us to put our own toiletries instead of on the floor. On the 2nd day when we came back at about 3pm, the room is hasn't been refreshed so we had no water & some needed toiletries. Had to cancel our nap as we wanted it freshen up. When we called the front desk, we were told that only rooms that required check-in on that day would be given priority for freshening up. We absolutely did not expect that answer especially since it was close to 3pm. When we got back later, only the bed was made and water replenished. None of the required toiletries were replenished. Not even the floor and face towel. So, it looked like a rush job just to shut us up. The buffet selection is good and the staff there are friendly and attentive. If only housekeeping is the same.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt., Campbellfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, modern, new, clean, good staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Family friendly hotel with spacious and clean room. Room can fit 1 additional sofa bed and 1 additional baby cot for my 4 yo and 1 yo respectively and still have plenty of room left. Great spread of breakfast as well. Staff are friendly and helpful. Highly recommend if you are visiting with young kids.
Stayed 3 nights in Dec 2024

8/10 Good

NORAZEAN, SINGAPORE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 2 rooms: 805, 806. Front desk was kind to meet my request of having side by side rooms since my parents are elderlies. They provided wheelchair upon request. Easy to access room. Clean, nice view, well-kept facilities such as the gym and pool. Parking for rental cars are made easy. Breakfast spread was excellent. Service staffs are well-trained, has great initiative, and polite to guests. A few notes to improve on: porter service was not prompt even after being offered, and there were strange noises from the rooftop at random, odd hours (12mn, 1am, 6.30am, 10.30pm), which they have no idea about and has no solution to. The noises like floor scraping and floor banging was too loud to be ignored. Other than those, the stay was good. Thank you for accomodating us in Langkawi.
Stayed 4 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel - no complaints

The hotel was very clean and well staffed. The breakfast choice was extensive. The cocktails very cheap in the bar. Pool area also very clean and didn’t seam to get too busy. The gym was very well stocked for a holiday hotel and again exceptionally clean and accessible 24/7. Our room was large with an excellent powerful shower. Couldn’t fault the hotel although the resort was a little quiet for us
Stayed 6 nights in Nov 2024

10/10 Excellent

Rajbans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed n shower in suites. Roomy n staff good
Stayed 2 nights in Nov 2024

6/10 Okay

Fong

Travelled with partner
Liked: Amenities
Disliked: Staff & service
I booked a premium suite unbeknownst to me that it would be at the end facing the hallway. Due to religious beliefs, I informed the hotel immediately and requested a different room. I was told that suites are at the end of hallways. We agreed to move to a standard room less expensive (we paid $438/2 nights for suite) standard room we agreed to move to was only $160/ night. I felt I should’ve been reimbursed the difference, but the hotel only offered 200 Malaysia currency and a ride to the airport. I grudgingly excepted the offer due to long traveling day. Prior to staying at this hotel, I was in Penang. I found Penang’s hotel and restaurant staff were more courteous, more attentive, and friendlier than staff at this hotel. For instance, my wife and I ordered a simple hamburger &fries and a dis of spaghetti and it took more than an hour to make. We were not given any water, we had to request. In addition, we had to ask for plates and utensils. Four staff members were socializing at the front and we had to raise our hands for assistance each time. They were not attentive as those in Penang who would come to you and asked if everything was ok. In addition, I ordered room service of dessert and it took them over an hour to deliver. All and all, I was looking to this stay and was willing to pay too dollars for room, but it was a disappointment.
Stayed 2 nights in Nov 2024