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Holiday Villa Resort & Beachclub Langkawi

4.0 star property
Resort with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Villa Resort & Beachclub Langkawi

2 outdoor pools, pool umbrellas, pool loungers
Private beach, white sand, sun-loungers
Property grounds
Lobby
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • On private beach
  • Pool
  • Restaurant
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
Lot 1698, Pantai Tengah, Mukim Kedawang, Langkawi, Kedah, 7000
  • Tengah Beach
    5 min walk
  • Pantai Tengah Beach
    9 min walk
  • Underwater World
    3 min drive
  • Langkawi (LGK-Langkawi Intl.)
    11 min drive

Room options

View all photos for Suite (Prima - Breakfast Included)

Minibar, in-room safe, desk, soundproofing

Suite (Prima - Breakfast Included)

Highlights

Balcony
Soundproofed
Air conditioning
Dining table
LED TV
Sofa bed
Bathrobes
Hairdryer
  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio (Breakfast Included)

Minibar, in-room safe, desk, soundproofing

Studio (Breakfast Included)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Sofa bed
Bidet
Hairdryer
Private bathroom
  • 33.21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Premium - Breakfast Included)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (Premium - Breakfast Included)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Breakfast Included)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (Breakfast Included)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Room Only)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (Room Only)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Breakfast Included)

Minibar, in-room safe, desk, soundproofing

Superior Room (Breakfast Included)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Premium - Room Only)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (Premium - Room Only)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio (Room Only)

Minibar, in-room safe, desk, soundproofing

Studio (Room Only)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Sofa bed
Bidet
Hairdryer
Private bathroom
  • 33.21 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Prima - Room Only)

Minibar, in-room safe, desk, soundproofing

Suite (Prima - Room Only)

Highlights

Balcony
Soundproofed
Air conditioning
Dining table
LED TV
Sofa bed
Bathrobes
Hairdryer
  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Room Only)

Minibar, in-room safe, desk, soundproofing

Superior Room (Room Only)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Aloft Langkawi Pantai Tengah
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (465)
The price is NZ$203
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Aloft Langkawi Pantai Tengah

About the area

Pantai Tengah

You'll be connected to the convention centre at Holiday Villa Resort & Beachclub Langkawi, and within just a 10-minute stroll of Tengah Beach and Pantai Tengah Beach. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Amoaras Relaxation Spa can include hot stone massages, Thai massages and body scrubs along with aromatherapy and mani/pedis. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and gym. 4 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a ferry terminal shuttle. .Attractions within a 30-minute drive of this 4-property class Langkawi resort include Pantai Cenang Beach and Kuah Jetty.
View more Resorts in Pantai TengahOpens in a new window

What's nearby

  • Tengah Beach - 5 min walk - 0.5 km
  • Pantai Tengah Beach - 9 min walk - 0.8 km
  • Underwater World - 3 min drive - 2.5 km
  • Pantai Cenang Beach - 3 min drive - 2.5 km
  • Cenang Mall - 5 min drive - 3.3 km

Getting around

  • Langkawi (LGK-Langkawi Intl.) - 11 min drive

Restaurants

  • ‪Ngopi Pantai Coffee Bar - ‬7 min walk
  • ‪W Xyz Bar - ‬2 min walk
  • ‪Nook - ‬1 min walk
  • ‪Sunba Retro Bar - ‬8 min walk
  • ‪One Love Reggae Bar - ‬3 min walk

About this property

Holiday Villa Resort & Beachclub Langkawi

Resort with private beach and full-service spa
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with free beach club on site. At Holiday Villa Resort & Beachclub Langkawi, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers a children's pool, outdoor tennis courts and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Langkawi resort.

  • 1 building
  • 231 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Holiday Villa Resort & Beachclub Langkawi offers 231 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 43-inch LED televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Langkawi resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Amoaras Relaxation Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 69 for adults and MYR 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1992
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 65.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 69 for adults and from MYR 35 for children
  • Rollaway bed fee: MYR 65.00 per night
  • Facilities fee: MYR 30 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Holiday Langkawi Beach Resort
Holiday Villa Beach Langkawi
Holiday Villa Beach Resort Langkawi
Holiday Villa Resort
Langkawi Beach Villa
Langkawi Beach Villa Resort
Villa Holiday Resort
Villa Langkawi Beach Resort
Holiday Hotel Beach Langkawi
Holiday Villa Beach Resort & Spa Langkawi Hotel Langkawi
Holiday Villa Beach Resort And Spa Langkawi
Holiday Villa Beach Resort
Holiday Villa Beach
Holiday Villa Beach Resort & Spa Langkawi Pantai Tengah
Holiday Villa Beach Resort And Spa Langkawi
Holiday Hotel Beach Langkawi
Holiday Villa Beach Resort Spa Langkawi

Frequently asked questions

Is parking available at Holiday Villa Resort & Beachclub Langkawi?

Yep, Holiday Villa Resort & Beachclub Langkawi has a free self car park. Onsite parking is limited.

How much does it cost to stay at Holiday Villa Resort & Beachclub Langkawi?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Villa Resort & Beachclub Langkawi on 2 Dec 2024 start from NZ$162.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Villa Resort & Beachclub Langkawi?

Yep, Holiday Villa Resort & Beachclub Langkawi is a short 5-minute walk from Tengah Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find water sports equipment and boat tours.

Is there a spa on site at Holiday Villa Resort & Beachclub Langkawi?

Yep, Amoaras Relaxation Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Holiday Villa Resort & Beachclub Langkawi have a pool?

Holiday Villa Resort & Beachclub Langkawi has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Holiday Villa Resort & Beachclub Langkawi?

Holiday Villa Resort & Beachclub Langkawi features a private beach, 2 outdoor pools and a full-service spa.

What makes Holiday Villa Resort & Beachclub Langkawi a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Holiday Villa Resort & Beachclub Langkawi.

Does Holiday Villa Resort & Beachclub Langkawi serve breakfast?

Sure does, buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Villa Resort & Beachclub Langkawi?

No, Holiday Villa Resort & Beachclub Langkawi does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Villa Resort & Beachclub Langkawi?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Villa Resort & Beachclub Langkawi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Villa Resort & Beachclub Langkawi?

No, pets are not allowed.

Holiday Villa Resort & Beachclub Langkawi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 217 out of 830 reviews" "
Rating 8 - Good. 354 out of 830 reviews" "
Rating 6 - Okay. 176 out of 830 reviews" "
Rating 4 - Poor. 52 out of 830 reviews" "
Rating 2 - Terrible. 31 out of 830 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a good value for the money, especially if you travel with kids. The hotel has a private beach, the service was good. When booking through Expedia make sure you take screenshots. I originally booked with breakfast and have received confirmation through the Expedia link then few days before departure the Expedia link confirmation had no breakfast listed on it. I called them and was advised that the breakfast was only considered as a special request..At the hotel the breakfast was complimentary for all while I was there however “DO NOT RELY ON EXPEDIA CONFIRMATION LINK” screen shot your booking.
Stayed 10 nights in Jul 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
A good property for the price. It has a lovely pool and well maintained gardens. Breakfast was good with many options available. Rooms, whilst comfortable, are looking somewhat tired and in need of renovation, particularly bathrooms. The new infinity pool requires payment to use and very few people bother. Seems such a waste for a beautiful facility to sit empty. They need to drop this charge or make it adults only.
Stayed 3 nights in May 2024

10/10 Excellent

Kin Chiew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and well furnished. The staff service was excellent. The front desk staff such as Ms Atirah and all her colleagues were very helpful and attentive, which made my stay at Holiday Villa truly memorable!
Stayed 5 nights in Mar 2024

4/10 Poor

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dated, the breakfast extremely poor, no clean plates / cups and food never replenished. The staff are unhelpful. Great shame as looked so good. Beach is nice . The fact you can’t use the infinity pool without paying extra is a joke.
Stayed 4 nights in Feb 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic facilities including a pool and beach.
Stayed 3 nights in Feb 2024

8/10 Good

Avis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Two great pools. Breakfast was really good with options to cater for all. Well located amongst all the bars and restaurants.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Lovely location
The hotel is wonderfully located on the beach. Plenty of beds on the beach and around the pools. The infinity pool is MR30 extra per person, but a drink is included. We didn't feel the need to pay for this as the beach was great. We didn't eat at the hotel, the main strip is about 20-30 min walking distance with plenty of places to eat. Bobi's is 5 min away and i would recommend there. Rooms are clean but overall dated. For what we paid it was great.
Stayed 4 nights in Jan 2024

6/10 Okay

Aman

Travelled with partner
Disliked: Property conditions & facilities
Average service Stayed at the hotel for a week and a half. The view from the room is beautiful and the hotel has 2 swimming pool one of them is infinity which is MR 30.00 per day. Also has a jacuzzi which is nice and plenty sund beds by the pool and beach. However the service is not great as there not flexible at all, the breakfast was the same thing every day no local dishes I got fed up of seeing the same menu. Songs at the lobby and the pool also the same every day. Heard the same song more than 5 time. Parking is available for free. Good location and plenty of shops around. If you’re on a budget and looking for location this is suitable.
Stayed 3 nights in Jan 2024

8/10 Good

Marcus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility with a beautiful private beach with great sunsets.
Stayed 4 nights in Dec 2023

10/10 Excellent

Oswald, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for a short visit.
Stayed 3 nights in Dec 2023

8/10 Good

S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best features are: very scenic beach in front of the hotel; beach front restaurant and bar; two large well maintained pools (one free form with a big jacuzzi and the other an infinity pool right on the beach).
Stayed 5 nights in Dec 2023

10/10 Excellent

bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab Hotel and Beach had lovely weather and fab new room renovations and La Villa the new beach restaurant and pool club was fantastic too.
Stayed 8 nights in Nov 2023

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2023

6/10 Okay

Neeraj

Disliked: Staff & service
Room service was terrible.
Stayed 2 nights in Oct 2023

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

YEAN LENG, singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities
private and clean beach, green matured garden Cosy environment for relaxation,enjoy my peaceful holidays here .
Stayed 2 nights in Oct 2023

8/10 Good

Ralf

Liked: Cleanliness
Stayed 7 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Hew Jhee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Wing-Fai, Leigh On Sea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, spacious accommodation with a charming retro character, offering a fine sandy private beach and outdoor swimming pools and sunbathing facilities. There is a good range of reasonably priced food and drinks available on site. Amazing sunset is a spectacle which draws residents onto the fine sandy beach. It is a little disappointing for us to have experienced somewhat slow service ( over 20 minutes for our breakfast ) around 8 am, in the Cafe next to the Reception. Quality of the mocktail drinks is also underwhelming in the poolside restaurant as they tasted bland and watery. Overall we feel the resort offers good value facilities for a relaxing holiday next to a tropical beach.
Stayed 3 nights in Jul 2023

2/10 Terrible

Ashgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely poor service, staff too rude, online booking but given a terrible room, cleaners behaving like boss very rude to customers. Breakfast extremely poor compare to the hotel so called 4 or 5 star. I will never return to this hotel again for life unless management take the above seriously to train the staff to be professional
Stayed 2 nights in Jul 2023