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Comfort Inn Charlotte

2.5 star property
Hotel in Charlotte with free breakfast and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Comfort Inn Charlotte

Lobby
Indoor pool
Exterior
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Free daily buffet breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1302 Packard Hwy, Charlotte, MI, 48813
  • Maple Brook Golf Club
    2 min drive
  • Sparrow Eaton Hospital
    3 min drive
  • The Country Mill
    13 min drive
  • Lansing, MI (LAN-Capital Region Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Room amenity
Americas Best Value Inn Charlotte, MI
Breakfast included
Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (495)
The price is NZ$130
for 1 night
includes taxes & fees
14 Oct - 15 Oct
Americas Best Value Inn Charlotte, MI

About the area

Charlotte

At Comfort Inn Charlotte, you'll be 37.5 km (23.3 mi) from Michigan State University. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .In proximity to this Charlotte hotel you'll find Firekeepers Casino.

What's nearby

  • Maple Brook Golf Club - 2 min drive
  • Sparrow Eaton Hospital - 3 min drive
  • The Country Mill - 13 min drive
  • Lansing Mall - 19 min drive
  • Michigan State University - 24 min drive

Getting around

  • Lansing, MI (LAN-Capital Region Intl.) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Eaton Pub & Grille - ‬3 min drive
  • ‪Tequila's Mexican Grill - ‬4 min drive
  • ‪Biggby Coffee - ‬2 min drive

About this property

Comfort Inn Charlotte

Hotel in Charlotte with free breakfast and 24-hour front desk
Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Comfort Inn Charlotte also features an indoor pool, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Charlotte hotel is smoke free.

  • 61 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Comfort Inn Charlotte offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Charlotte Comfort Inn
Comfort Inn Charlotte
Comfort Inn Hotel Charlotte
Comfort Inn Charlotte Hotel
Comfort Inn Charlotte Hotel
Comfort Inn Charlotte Charlotte
Comfort Inn Charlotte Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Comfort Inn Charlotte?

Comfort Inn Charlotte offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Inn Charlotte?

As of 30 Sept 2024, prices found for a 1-night stay for 2 adults at Comfort Inn Charlotte on 20 Oct 2024 start from NZ$126.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Inn Charlotte?

Yep, Comfort Inn Charlotte has a free self car park.

Are there any beaches close to Comfort Inn Charlotte?

The closest beach to Comfort Inn Charlotte is Willard Beach (46 km).

Does Comfort Inn Charlotte have a pool?

Comfort Inn Charlotte has an indoor pool. The pool is open 9:00 AM to 10:00 PM.

Does Comfort Inn Charlotte serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Comfort Inn Charlotte?

No, Comfort Inn Charlotte does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Inn Charlotte?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Comfort Inn Charlotte?

No, pets are not allowed.

Comfort Inn Charlotte Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 121 out of 355 reviews" "
Rating 8 - Good. 129 out of 355 reviews" "
Rating 6 - Okay. 58 out of 355 reviews" "
Rating 4 - Poor. 25 out of 355 reviews" "
Rating 2 - Terrible. 22 out of 355 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Business traveller
Disliked: Property conditions & facilities
Recent fire at hotel and the hotel smelled like smoke Parts were being reconstructed The ice was slushy
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Billy

Stayed 1 night in May 2024

6/10 Okay

Denise

Liked: Cleanliness
Staff polite and seemed attentive but the hair dryer (wall mounted) was broken and they weren’t going to do anything about it until I insisted. (I had wet hair and was on my way to my uncle’s funeral.) They let me go to an empty room to use one that day. I stayed 2 more days and problem was never fixed so didn’t wash my hair after that. When I asked again they said they didn’t have another hair dryer. I think they could have gone across the street to Walmart to get one or moved me to another room but it didn’t appear they considered this a problem. Also, the hotel looks refurbished inside - it appears there may have been a fire fairly recently which may be the reason- but the outside is uninviting. Weedy flower beds, poor lighting, bad paving in parking lot.
Stayed 4 nights in May 2024

10/10 Excellent

Gary

Travelled with family, Business traveller
Room was clean and comfortable
Stayed 2 nights in May 2024

4/10 Poor

Denise

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a joke…room needed maintenance…and had a ground floor room , had to hear every car and truck through the night.
Stayed 1 night in Apr 2024

8/10 Good

Larry

Stayed 1 night in Apr 2024

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely no warm or hot water just cold shower let water run for 10 min and it didn't even warm up management will lie about refund and discount and won't help fix the problem do not stay here
Stayed 1 night in Apr 2024

6/10 Okay

John

Disliked: Cleanliness, amenities, property conditions & facilities
Mold in tub. Vanity veneer peeling off. No fig or micro. Breakfast was bare minimum and not fresh
Stayed 2 nights in Apr 2024

6/10 Okay

Desiree

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Do better
The room was clean but the bathroom was not. The bathtub had soap scum around it and black spots in the cracks. I had to clean it before I could use it. There was only 1 roll of toilet paper, the tissue box was empty, and we didnt get any coffee togo cup in our room. The wall are paper thin we could hear our neighbors TV all night. If I had the choice to stay at a different hotel i would have. The breakfast is so bad, grey microwaved sausage and powdered eggs gross, I think the front desk person had to man the desk and do the breakfast restocking, poor woman was running back and forth. Comfort inn really needs to have more staff on hand, especially if most of all the room were occupied. The staff that was there was wonderful!
Stayed 2 nights in Feb 2024

2/10 Terrible

Nicole

Business traveller
Disliked: Cleanliness, property conditions & facilities
Is hot water EXTRA?!
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO HOT WATER/NO SHOWER FOR 2 DAYS!
There was NO hot water not even warm for the two nights we were staying. The same was true a year ago when we stayed in this hotel. We decided to give them the benefit of the doubt this year & thought in a year’s time they would have it fixed. We were not able to shower nor even wash up at the sink. The longer one let the water run the colder it got. I cleaned the bathroom counter with my own anti-bacterial wipes I brought on my trip. There were visible stains around the sink, so I cleaned the whole counter. It was filthy. The towels were old and stained. There is no refrigerator nor microwave. There is NEVER enough parking spaces in the five years we have stayed in this hotel. The first night we had to park as close to the building as possible and on the sidewalk right by the front door. We were concerned our vehicle would get hit as people drove up under the canopy to check in or to drive through the parking lot. The person who was making breakfast & keeping breakfast supplies out for everyone was also trying to run the front desk, so had to stop working on breakfast clean up to check us out of the hotel as we were leaving. There should be a person for each job, not one person having to cover both. This year was by far the worst experience we have had at this hotel. We NEVER saw anyone with a cart cleaning rooms. We will never reserve a room here again. This is disappointing because it is the closest hotel to the event we attend on the last weekend in February.
Stayed 2 nights in Feb 2024

6/10 Okay

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Liked: Staff & service
Stayed 4 nights in Feb 2024

4/10 Poor

Stacey, Rogers City

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1st room we had the bed had crumbs in it, wall paper was about to come down. In the bathroom a dirty dried up used wash cloth hung on the shower rod . I adked for a different room which they did give me. The floors had crumbs, paper, etc... needless to say the house keeping sucks! Guess I didnt look at the amenities very well didnt see there wasnt a mini fridge or microwave. in the room.
Stayed 1 night in Dec 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable evening
The room was nice and clean, you could only take a shower as the thing you move up and down to change from shower to bath was broken. Breakfast was amazing and the morning staff were so nice and welcoming
Stayed 1 night in Dec 2023

6/10 Okay

Danette

Stayed 2 nights in Dec 2023

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2023

2/10 Terrible

Felicia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's okay; on the surface, it looks clean, but the more you look, the more you find things that have been neglected, dusting surfaces that are not considered high touch or contact (Cords to the bedside lamp, desk chair legs), not vacuuming the edges of the rooms/halls with a hose instead of just the vacuum. The actual front desk staff only met one, who was wonderful; the filler "Staff" (Family to the owner) not so much, they are not trained and it shows. I left my VERY EXPENSIVE tumbler sitting on a table in the lobby, I called as soon as I realized I had done this to have the Front Desk grab it and place it back with them until I returned. I returned and it was still sitting in the lobby, thankfully no one took it. My room was untouched by Housekeeping, my stay was 4 nights, and their 'policy' is every third day unless asked. I did ask on the third day and I returned from my outing to a room full of trash and no clean towels, these were the only items I asked the Front Desk to have Housekeeping stop in. The other members of my party had the rooms serviced and they were there 1 less night. Yes, I did remove the DND sign before I left for the day. The lack of communication and follow-through is out of control. I give lots of breaks and chances BUT my room being ignored after asking for 2 small things to be done is my done point. I WILL NOT recommend and most likely will not return.
Stayed 4 nights in Oct 2023

6/10 Okay

Margaret

Disliked: Amenities, property conditions & facilities
Bathroom needs updating. Grabs bars were pulling out of the wall shower enclosure. No towel bars. No microwave (there was one in the dining area) or refrigerator. Room was clean except for the stink bug invasion.
Stayed 2 nights in Oct 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Jillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"You Should Have Just Checked Out"
Imagine a manager saying that you should have just checked out when you call them out on your hotel room smelling like cigarette smoke? This entire hotel reeked of cigarette smoke and I personally am allergic to smoke. When brought up, I was told that I was unable to get another room as they were "Sold out". This was untrue as several parties of the wedding had gotten to change rooms. When I called, the woman was so nice and accommodating and said she understood and would give me a 50% refund. Two weeks later, I call to check on the refund and the manager, refusing to come to the phone told her if I had an issue with the room, that "you should have just checked out". and totally disregarded that the staff had tried to help the situation and the entire hotel reeked of smoke. After asking the employee to ask the manager to call me, he has refused to do so stating he is "too busy" to handle customer service issues. Ridiculous.
Stayed 2 nights in Sep 2023

4/10 Poor

timothy j

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room looked outdated. Wall plug loose, toilet seat hard to move up/down and appeared to be glued and taped. Ice machine’s didn’t work
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2023