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DoubleTree by Hilton Lansing

3.5 star property
Central hotel connected to the convention centre in Lansing with free airport shuttle

Photo gallery for DoubleTree by Hilton Lansing

Lobby
Lobby
Snack bar
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • Bar
  • Free airport shuttle
The current price is NZ$199
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
111 N Grand Ave, Lansing, MI, 48933
  • Lansing Center
    ‪6 min walk‬
  • Michigan State Capitol
    ‪6 min walk‬
  • Jackson Field
    ‪8 min walk‬
  • Lansing, MI (LAN-Capital Region Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 27 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Hearing, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Residence Inn East Lansing

East Lansing
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 317 reviews
The price is NZ$250
includes taxes & fees
23 Mar - 24 Mar
Residence Inn East Lansing

About the area

Lansing

DoubleTree by Hilton Lansing puts you in the heart of Lansing, connected to the convention centre and within a 20-minute stroll of Lansing Center and Michigan State Capitol. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, Capitol City Grill, serves American cuisine and is open for breakfast and dinner. Capitol City Lounge is the hotel's own bar, serving drinks along with dinner. 10338 square feet (960 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 3.5-property class Downtown Lansing hotel include Jackson Field and Michigan History Museum.

What's nearby

  • Lansing Center - 6 min walk - 0.5 km
  • Michigan State Capitol - 6 min walk - 0.6 km
  • Jackson Field - 8 min walk - 0.7 km
  • Michigan History Museum - 18 min walk - 1.5 km
  • Eastwood Towne Center - 6 min drive - 5.5 km

Getting around

  • East Lansing Station - 6 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 8 min drive

Restaurants

  • ‪Jalapenos - ‬8 min walk
  • ‪Midtown Brewing Co - ‬10 min walk
  • ‪Sidecar Slider Bar - ‬6 min walk
  • ‪Nuthouse Sports Grill - ‬7 min walk
  • ‪EnVie - ‬7 min walk

About this property

DoubleTree by Hilton Lansing

Central hotel connected to the convention centre in Lansing with free airport shuttle
DoubleTree by Hilton Lansing offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 10338 square feet (960 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Lansing. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Lansing hotel.

  • 1 building
  • 256 guestrooms or units
  • 11 levels
  • Conference rooms
  • 10338 sq ft of conference space
  • 960 sq. m of conference space
  • Built in 1986
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Lansing offers 256 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Spanish, Thai

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  • Restaurant
  • Air conditioning
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4.6 out of 5, Wonderful, 363 reviews
The price is NZ$194
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Covered parking on site (USD 15 per day)
  • Covered valet parking on site (USD 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capitol City Grill
  • Capitol City Lounge
  • Made Market

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool

Family friendly

  • Free cot
  • Mini-fridge
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference centre (10,338 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night
  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 15 per person
  • Covered self-parking fee: USD 15.00 per day
  • Valet parking fee: USD 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lansing Radisson Hotel
Radisson Hotel Lansing
Radisson Lansing
Lansing Radisson
Radisson Hotel Lansing
DoubleTree by Hilton Lansing Hotel
DoubleTree by Hilton Lansing Lansing
Radisson Hotel Lansing At The Capitol
DoubleTree by Hilton Lansing Hotel Lansing

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Lansing?

DoubleTree by Hilton Lansing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Lansing?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Lansing on 16 Mar 2025 start from NZ$198.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Lansing?

Yep, DoubleTree by Hilton Lansing has a covered self car park for USD 15.00 per day. Onsite parking is limited.

Does DoubleTree by Hilton Lansing have a pool?

DoubleTree by Hilton Lansing has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree by Hilton Lansing a romantic place to stay?

Garden-view dining and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Lansing.

Is DoubleTree by Hilton Lansing family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds and travel cots in the guestrooms, it's no surprise that DoubleTree by Hilton Lansing is a hit with families.

Does DoubleTree by Hilton Lansing serve breakfast?

Yep, cooked-to-order brekkie is served weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Lansing?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at DoubleTree by Hilton Lansing?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Lansing?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Lansing?

No, only service animals are allowed.

DoubleTree by Hilton Lansing Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 202 reviews
Rating 8 - Good. 36 out of 202 reviews
Rating 6 - Okay. 28 out of 202 reviews
Rating 4 - Poor. 11 out of 202 reviews
Rating 2 - Terrible. 12 out of 202 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Business traveller
Disliked: Staff & service, room comfort
I needed a room close to the office because I had to work late. When I tried to check in they said they had given away my room and I couldn't stay there.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, which is my #1 requirement. It also had little things that added to the stay like a small foot prop in the corner of the shower. It also had the shower drain at the front of the shower so the wash water constantly flowed forward so you weren’t standing in it, and nice shower doors too!
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Comfortable. Good service.
Stayed 2 nights in Dec 2024

8/10 Good

rodrigo

Stayed 1 night in Dec 2024

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you want to explore Lansing! Totally walkable in the stadium district. Valet parking is totally worth it as well.
Stayed 1 night in Dec 2024

8/10 Good

travis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Would have liked to be told pool was out of service prior to check in
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Amenities
Everything was in walking distance
Stayed 1 night in Nov 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jacklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in downtown and was walking distance of our event, which was a pleasant thing. The hotel was under renovation and only one elevator was in service. This wouldn't have been too much of an issue, but there was also a teaching conference, so the wait times were not great. Overall though, we would stay again just for the helpful and kind staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Jimi

Stayed 1 night in Nov 2024

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, room comfort
Travel for work
Stay was good. Hotel was clean. The pool was amazing.
Stayed 1 night in Sep 2024

4/10 Poor

Sandra

Liked: Cleanliness
Disliked: Property conditions & facilities
Did not get the room I booked.
Stayed 1 night in Nov 2024

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean rooms. The TV was bigger than expected which was nice. Definitely coming back soon.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara, Grosse Ile

Liked: Cleanliness, staff & service, property conditions & facilities
What I did not like is that Expedia charged me 300.00 for the room and my friend got the same EXACT room for 106.00 on Booking. com Guess that will be my new go to site.
Stayed 1 night in Nov 2024

8/10 Good

bruce

Travelled with family, Travelled with family and small children
Liked: Amenities
their restaurant food needs some attention seem to be reheated not that appealing the facilities itself was excellent. Need to bring their restaurant to that quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were created by the most friendly staff! They were very accommodating for me to get a late check out so I could come back to the room after my race, and even tossed in a couple cookies! Room was clean and updated. Staff at the restaurant was also fantastic!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations and staff were helpful and nice. Enjoyed my stay!
Stayed 1 night in Oct 2024

4/10 Poor

Lynnea

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check in was awful! The desk staff did not acknowledge the long line, nor did they move with any sense of urgency. At one point, one of the 2 people working just left. Our room was not ready when we finally checked in at 4:30pm, so we had to repeat the process when we returned after the football game at 11pm. Bonus...the elevator we took up to our room was scary.
Stayed 1 night in Oct 2024

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property was fine. Check in was a disaster. We never got our room until 6:15 after waiting over 2 hours in the lobby for our rooms (2) to be cleaned and ready. Room cleaning was not completed until maybe 9pm as we saw cleaning carts in the hallway as late as then. I guess our wait could have been longer. Also one elevator never worked and a second was out of service briefly during the busiest morning rush obliging us to use the stairs even though one of our party was on crutches.
Stayed 1 night in Oct 2024