2/10 Terrible
Kenni
Business traveller
14 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
When we arrived and got up the the room we were treated with a pile of yellow and brown towels as well as paper bags full of trash and alcohol cans from the neighboring room. This was not something you want to be greeted with after a long drive. We walked into our SMOKE FREE room to a very strong cigarette smell as well as a strong marijuana smell. It was late at night when we arrived, so we went to sleep to deal with it in the morning. The next day comes and we go down to the front desk after seeing the towels have not been removed, however the bags of trash had been, to bring up our main concern. The cigarette smell as I have a smoke allergy. The woman at the front desk told us “you are leaving tomorrow as are the occupants of the room next to you. there’s nothing I can do.” Not what I was hoping for. Both rooms have a no smoking sign outside the doors. We were kept up the entire night on 11/13 into 11/14 due to the neighboring occupants fighting the entire night. Screaming and yelling, Banging on their door to get back in and slamming the door to leave in anger. I’m sure this was an issue with the occupants but the lack of care that the staff had for our concerns is what ruined the stay. Our last concern was the Roach we found crawling around in the bed. NASTY. If you are going to stay and want a friendly helpful staff for any concern may arise I recommend looking at other hotels in the area as this one is not the one.
Kenni
Stayed 2 nights in Nov 2024