10/10 Excellent
Loi
Travelled with family
2 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities
Loi
Stayed 2 nights in Feb 2024
BIG HOTEL LÀO CAI
4.5 star property
Luxury aparthotel with full-service spa and free valet parking
Photo gallery for BIG HOTEL LÀO CAI
Reviews
1010 out of 10
Exceptional
Popular amenities
- Spa
- Outdoor space
- 24/7 front desk
- Parking included
- Housekeeping
- Kitchen
Explore the area
503 Ð. Hoàng Liên, Lao Cai, Lào Cai, 330000
- Hekou Customs Site3 min drive
- Thuy Hoa Park3 min drive
- Den Mau Temple3 min drive
Room options
View all photos for Superior Single Room
Superior Single Room
Highlights
Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fridge
Blackout curtains
- Studio
- 1 bathroom
- Sleeps 2
- 1 King Bed
View all photos for Family Double Room
Family Double Room
Highlights
Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fridge
Blackout curtains
- Studio
- 1 bathroom
- Sleeps 6
- 2 King Beds
View all photos for Deluxe Double Room Single Use
Deluxe Double Room Single Use
Highlights
Garden
Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fridge
Blackout curtains
- Studio
- 1 bathroom
- Sleeps 3
- 1 King Bed
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About the area
Lao Cai
A luxury stay in Lao Cai awaits you at BIG HOTEL LÀO CAI. You'll be 3.3 km (2.1 mi) from Hekou Customs Site and 3.3 km (2.1 mi) from Thuy Hoa Park. Highlights at this aparthotel include a full-service spa and in-room free WiFi. .Each apartment is soundproofed and features a balcony, a sitting area and a private garden. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include a rainfall showerhead and slippers. An iron/ironing board, a desk and toothbrushes and toothpaste are also available. Change of towels is available on request .A relaxing day at JOLLY SPA can include hot stone massages, body scrubs and facials along with aromatherapy and reflexology. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of free valet parking. .Within a 30-minute drive of this 4.5-property class Lao Cai aparthotel, attractions include Sapa Market and Sapa Lake.
What's nearby
- Hekou Customs Site - 3 min drive
- Thuy Hoa Park - 3 min drive
- Den Mau Temple - 3 min drive
- China-Vietnam Border Crossing - 3 min drive
- Sapa Market - 27 min drive
Getting around
- Lao Cai Train Station - 5 min drive
Restaurants
- Hai Nhi Restaurant - 2 min drive
- Vietemotion Cafe & Restaurant Lao Cai - 2 min drive
- Nhà Hàng Le Bordeaux - 2 min drive
- Terminus Restaurant - 2 min drive
- Thanh Son - 2 min drive
About this property
BIG HOTEL LÀO CAI
Luxury aparthotel with full-service spa and free valet parking
BIG HOTEL LÀO CAI offers its guests a full-service spa. Public spaces have free WiFi. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury BIG HOTEL LÀO CAI. Valet parking is free.
Smoking is allowed in designated areas at this 4.5-star Lao Cai aparthotel.
- 20 guestrooms or units
- Front desk (24 hours)
- Tour and ticket information
- Concierge
- Smoking in designated areas
- Locker space
BIG HOTEL LÀO CAI offers 20 accommodations, which are accessible via exterior corridors and feature complimentary slippers and shared/communal kitchens. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a rainfall showerhead and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, JOLLY SPA. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Languages
Chinese (Mandarin), English, Vietnamese
Property amenities
Pool/Spa
- Aromatherapy
- Body scrubs
- Facials
- Full-service spa
- Hot stone massages
- Reflexology
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 2 metres
- Free valet parking on site
- Onsite parking includes off-street options
Food and drink
- Cleaning supplies
- Cookware, dishware, and utensils
- Microwave
- Paper towels
- Refrigerator
- Shared kitchen access
Bathroom
- Rainfall showerhead
- Slippers
- Toothbrush and toothpaste
- Towels provided
Living spaces
- Separate sitting area
Outdoor areas
- Balcony
- Yard
Work spaces
- Laptop workspace
Pets
- No pets allowed
Suitability/Accessibility
- Hardwood flooring in room
- No lift
- Designated smoking areas
Services and conveniences
- 24-hour front desk
- Blackout drapes
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (daily)
- Iron/ironing board
- Lockers
- Mobile key entry
- Phone
- Restaurant dining guides
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 20 units
- Access via exterior corridors
- Bed sheets changed on request
- Cleaning products are eco-friendly
- Individual decor
- Individual furnishings
- Soundproofing
- Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Late check-in fee for check-in between 6:00 PM and midnight
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
This property accepts Visa, Mastercard, JCB International and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.
We should mention
- Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Property is also known as
BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai
Frequently asked questions
What is the cancellation policy at BIG HOTEL LÀO CAI?
BIG HOTEL LÀO CAI offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at BIG HOTEL LÀO CAI?
As of 1 Nov 2024, prices found for a 1-night stay for 2 adults at BIG HOTEL LÀO CAI on 3 Nov 2024 start from NZ$22.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at BIG HOTEL LÀO CAI?
Yep, BIG HOTEL LÀO CAI has free valet parking.
Is there a spa on site at BIG HOTEL LÀO CAI?
Yep, JOLLY SPA is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.
Is there a free airport shuttle available at BIG HOTEL LÀO CAI?
No, BIG HOTEL LÀO CAI does not offer an airport shuttle service.
What time are check-in & check-out at BIG HOTEL LÀO CAI?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at BIG HOTEL LÀO CAI?
No, pets are not allowed.
BIG HOTEL LÀO CAI Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews" "
2 - Terrible
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10/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness