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Dusit Thani Mactan Cebu Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Dusit Thani Mactan Cebu Resort

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Exterior
Exterior
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast available
  • Spa
  • Bar
The current price is NZ$349
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • CHI, The Spa
    ā€Ŗ5 min driveā€¬
  • Magellan Monument
    ā€Ŗ6 min driveā€¬
  • Mactan Shrine
    ā€Ŗ6 min driveā€¬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ā€Ŗ34 min driveā€¬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Superior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Superior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Governors)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Governors)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room with Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedrooms Captain Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Two Bedrooms Captain Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Superior King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Admiral Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Three Bedroom Admiral Suite

  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe King Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room with Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Two Bedrooms Executive Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Governor Suite

Dining

Governor Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Shangri-La Mactan, Cebu

  • On private beach
  • Pool
  • Hot tub
  • Spa
4.6 out of 5, Wonderful, (1004)
The price is NZ$531
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Shangri-La Mactan, Cebu

About the area

Lapu-Lapu

A luxury stay in Lapu-Lapu awaits you at Dusit Thani Mactan Cebu Resort. You'll be 3.7 km (2.3 mi) from CHI, The Spa and 4.1 km (2.5 mi) from Mactan Shrine. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and kids' club. 13294 square feet (1235 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a steam room and a children's swimming pool. Full breakfast is available daily between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class Punta EngaƱo hotel, attractions include SM City Cebu and Ayala Center.

What's nearby

  • Magellan Monument - 6 min drive
  • Jpark Island Waterpark - 11 min drive
  • Mactan Marina Mall - 12 min drive
  • Gaisano Grand Mall Mactan - 13 min drive
  • Cebu Yacht Club - 13 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 34 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬7 min drive
  • ā€ŖChimac Chicken & Beer - ā€¬6 min drive
  • ā€ŖAcqua - ā€¬6 min drive
  • ā€ŖTea of Spring - ā€¬6 min drive
  • ā€ŖTides - ā€¬6 min drive

About this property

Dusit Thani Mactan Cebu Resort

Luxury hotel on the beach, with 2 outdoor pools
Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Dusit Thani Mactan Cebu Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu hotel.

  • 272 guestrooms or units
  • 13294 sq ft of conference space
  • 1235 sq. m of conference space
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dusit Thani Mactan Cebu Resort offers 272 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 52-inch Smart televisions come with pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Filipino, French, Hindi, Japanese, Korean, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (PHP 100 per stay)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,400 for adults and PHP 700 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,294 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch smart TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2800.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: PHP 8500
  • New Year's Eve (31 December) Gala Dinner per child: PHP 4000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1400 for adults and from PHP 700 for children
  • Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PHP 100 per stay
  • Pet fee: PHP 2000 per pet, per night
  • Rollaway bed fee: PHP 2800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 5-device limit.

Property is also known as

Hotel Dusit Thani Mactan Cebu Resort Lapu-Lapu
Lapu-Lapu Dusit Thani Mactan Cebu Resort Hotel
Dusit Thani Mactan Cebu Resort Lapu-Lapu
Dusit Thani Mactan Cebu Lapu-Lapu
Hotel Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu
Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu Resort Hotel
Dusit Thani Mactan Cebu Resort Lapu-Lapu
Dusit Thani Mactan Cebu Resort Hotel Lapu-Lapu

Frequently asked questions

What is the cancellation policy at Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dusit Thani Mactan Cebu Resort?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Dusit Thani Mactan Cebu Resort on 2 Mar 2025 start from NZ$349.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dusit Thani Mactan Cebu Resort?

Yep, Dusit Thani Mactan Cebu Resort has a free self car park. Additionally there is valet parking for PHP 100 per stay.

Is there a spa on site at Dusit Thani Mactan Cebu Resort?

Yep, there is an onsite spa at Dusit Thani Mactan Cebu Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Dusit Thani Mactan Cebu Resort have a pool?

Yep, and guests recommend it! Dusit Thani Mactan Cebu Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort features 2 outdoor pools, a full-service spa and free pool cabanas.

What makes Dusit Thani Mactan Cebu Resort a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Dusit Thani Mactan Cebu Resort.

Is Dusit Thani Mactan Cebu Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Dusit Thani Mactan Cebu Resort is a hit with families.

Does Dusit Thani Mactan Cebu Resort serve breakfast?

Yeah, full brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Dusit Thani Mactan Cebu Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Dusit Thani Mactan Cebu Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dusit Thani Mactan Cebu Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dusit Thani Mactan Cebu Resort?

Cats and dogs are welcome at Dusit Thani Mactan Cebu Resort, with food and water bowls on offer.

Dusit Thani Mactan Cebu Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 340 out of 597 reviews
Rating 8 - Good. 147 out of 597 reviews
Rating 6 - Okay. 56 out of 597 reviews
Rating 4 - Poor. 28 out of 597 reviews
Rating 2 - Terrible. 26 out of 597 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Blessilda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here and the staff are amazing. The room was clean. The bed was comfortable and air conditioning is working properly. You get free 2 bottles of water everyday. Prices for food and drinks are almost American prices but you can always stock-up on drinks. You can buy the drinks outside and bring it to the room. You have refrigerator in the room. The food is decent some are very good and some are ok. The restaurant staff especially to Hiroshi, Rachel and Efren made my stay extra special. I would go back there again because of their great service. The grounds are immaculate and infinity pool is so pretty pair it with a beautiful sunset at night. They offer free shuttles to go to Nustar and Ayala/Robinsons. The beach area is a nice place to lay down but I donā€™t trust the seawater on that side. I saw some fish in there but I never swim. The location is far from Cebu and the traffic can get really bad in the bridge, Mandaue and the main island. So, you have to time on when you want to go somewhere. You can also pay for a day use or eat at nearby hotels if you get bored here. I highly recommend this place and I will go back here next year with my family.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity swimmimg pool is awesome! The breakfast buffet was amazingly good. Our 2 year old son loved the bear at breakfast time. In our room, when you use the shower, water seeps out from under the door and gets the whole bathroom floor wet. This can be fixed by installing some type of seal on the inside of the shower door. Also, water seeps under the wall to toilet when using shower. Caulking need to be installed there to prevent it. Also, I wish there were 2 double beds instead of twins. That's not really wide enough to sleep with your spouse. Overall we had a GREAT time and our short time there was one of the most wonderful times of our entire vacation! Nice that you could eat a variety of foods at same location without having to get a taxi to go somewhere else.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lyle Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and faultless
Stayed 1 night in Nov 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly fantastic experience at Dusit Thani from the moment we first arrived. Miss Cecile ensured we had the room we were most satisfied with and we had the most wonderful stay. The best part is the amazing staff who made us feel completely welcome including Meryl, Nikki, James, and so many more. The staff ensured our whole family including a 5 year old child was fully entertained and all our needs were met! Thanks Dusit Thani we look forward to visiting again
Stayed 13 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too bad
Overall, service was fast, rooms were clean and staffs were friendly. However, there were too many people in the hotel during our stay. Would suggest to have events hosted away from the lobby as hotel guests were unable to use the lobby. The initial chill vibes of the hotel were gone, with too many outsiders.
Stayed 3 nights in Oct 2024

10/10 Excellent

Krislert

Stayed 1 night in Oct 2024

8/10 Good

Stefano

Stayed 1 night in Oct 2024

6/10 Okay

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Infinity pool and beach are really nice. Food was not great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Josh

Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Saif, Dubai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Fernando

Stayed 6 nights in Sep 2024

4/10 Poor

Mauren Marez

Travelled with family
Disliked: Cleanliness, staff & service
I booked two rooms for 2 nights. After checking in the other room, the bathroom glass door was dirty. The trash bin doesn't have bags. My nephew also noticed a blood stain under his bed sheet. My complaint is your housekeeping. My nephew entered his room a bit late and was exhausted. He went to bed immediately and the morning after he woke up feeling itchy. After investigating there was a dried blood stain under the sheets and it smelled. It looked like it was there for 2 days already. My nephew was the only one who laid on it. Do you change sheets after guest checked in the room? Or do you change sheets after guest checked out the room? This is very horrible! The manager whom we spoke to didn't know how to handle the complaint, she has shown no empathy at all. Other issues raised were there's no door in the bathroom at the poolside, no soap, the shower room inside our room and unfriendly staff. These all are not reflective of the supposedly 5-star brand that is Dusit! This whole experience is totally not worth the money we paid for. If there's a saving grace, it's only the food which we enjoyed.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Stayed 3 nights in Sep 2024

2/10 Terrible

Mauren Marez

Travelled with family
Disliked: Amenities, property conditions & facilities
I booked two rooms for 2 nights. After checking in the other room, the bathroom glass door was dirty. The trash bin doesn't have bags. My nephew also noticed a blood stain under his bed sheet. My complaint is your housekeeping. My nephew entered his room a bit late and was exhausted. He went to bed immediately and the morning after he woke up feeling itchy. After investigating there was a dried blood stain under the sheets and it smelled. It looked like it was there for 2 days already. My nephew was the only one who laid on it. Do you change sheets after guest checked in the room? Or do you change sheets after guest checked out the room? This is very horrible! The manager whom we spoke to didn't know how to handle the complaint, she has shown no empathy at all. Other issues raised were there's no door in the bathroom at the poolside, no soap, the shower room inside our room and unfriendly staff. These all are not reflective of the supposedly 5-star brand that is Dusit! This whole experience is totally not worth the money we paid for. If there's a saving grace, it's only the food which we enjoyed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained, all the staff are well mannered and kind. The breakfast was great and overall it was a very nice place to stay. Iā€™m planning to come back there next time.
Stayed 3 nights in Aug 2024

8/10 Good

Sharon Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food is mediocre, but the staff is very friendly. However, they should reconsider the scent in the lobby of Building 3. It was too musky that I had to hold my breath each time we entered the lobby until we got inside the elevator.
Stayed 3 nights in Sep 2024

10/10 Excellent

ANALIZA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice and the property was beautiful. I highly recommend this hotel and would definitely stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ritchie, Hayward

Stayed 2 nights in Sep 2024

10/10 Excellent

Josemarie, Virginia Beach

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was away from the city, which i like, and the staff were very accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024