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Dusit Thani Mactan Cebu Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dusit Thani Mactan Cebu Resort

View from property
Exterior
Exterior
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Spa
  • Bar
The price is NZ$332
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Punta Engano Road, Lapu-Lapu, Cebu, 6015
  • CHI, The Spa
    5 min drive
  • Sea Breeze Cafe
    1 min walk
  • Lapu-Lapu PUJ Terminal
    15 min drive
  • Cebu (CEB-Mactan - Cebu Intl.)
    34 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Superior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Superior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Governors)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Governors)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room with Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedrooms Captain Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Two Bedrooms Captain Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Club Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Superior King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Admiral Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Three Bedroom Admiral Suite

  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe King Room with Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room with Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Two Bedrooms Executive Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Mƶvenpick Hotel Mactan Island Cebu

On private beach
Pool
Hot tub
Spa
4.3 out of 5, Excellent, (1002)
The price is NZ$332
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Mƶvenpick Hotel Mactan Island Cebu

About the area

Lapu-Lapu

A luxury stay in Lapu-Lapu awaits you at Dusit Thani Mactan Cebu Resort. You'll be 3.7 km (2.3 mi) from CHI, The Spa and 4.1 km (2.5 mi) from Mactan Shrine. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and kids' club. 13294 square feet (1235 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a steam room and a children's swimming pool. Full breakfast is available daily between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class Punta EngaƱo hotel, attractions include SM City Cebu and Magellan's Cross.

What's nearby

  • Magellan Monument - 6 min drive
  • Jpark Island Waterpark - 11 min drive
  • Mactan Marina Mall - 12 min drive
  • Gaisano Grand Mall Mactan - 13 min drive
  • Cebu Yacht Club - 13 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 34 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬7 min drive
  • ā€ŖChimac Chicken & Beer - ā€¬6 min drive
  • ā€ŖAcqua - ā€¬6 min drive
  • ā€ŖTea of Spring - ā€¬6 min drive
  • ā€ŖTides - ā€¬6 min drive

About this property

Dusit Thani Mactan Cebu Resort

Luxury hotel on the beach, with 2 outdoor pools
Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Dusit Thani Mactan Cebu Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Lapu-Lapu hotel.

  • 272 guestrooms or units
  • 13294 sq ft of conference space
  • 1235 sq. m of conference space
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dusit Thani Mactan Cebu Resort offers 272 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. 52-inch Smart televisions come with pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, Filipino, French, Hindi, Japanese, Korean, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (PHP 100 per stay)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,400 for adults and PHP 650 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,294 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch smart TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2800.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: PHP 7500
  • New Year's Eve (31 December) Gala Dinner per child: PHP 3750 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 1400 for adults and from PHP 650 for children
  • Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PHP 100 per stay
  • Pet fee: PHP 2000 per pet, per night
  • Rollaway bed fee: PHP 2800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 5-device limit.

Property is also known as

Hotel Dusit Thani Mactan Cebu Resort Lapu-Lapu
Lapu-Lapu Dusit Thani Mactan Cebu Resort Hotel
Dusit Thani Mactan Cebu Resort Lapu-Lapu
Dusit Thani Mactan Cebu Lapu-Lapu
Hotel Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu
Dusit Thani Mactan Cebu Resort
Dusit Thani Mactan Cebu Resort Hotel
Dusit Thani Mactan Cebu Resort Lapu-Lapu
Dusit Thani Mactan Cebu Resort Hotel Lapu-Lapu

Frequently asked questions

What is the cancellation policy at Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dusit Thani Mactan Cebu Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Dusit Thani Mactan Cebu Resort on 6 Jan 2025 start from NZ$332.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dusit Thani Mactan Cebu Resort?

Yep, Dusit Thani Mactan Cebu Resort has a free self car park. Additionally there is valet parking for PHP 100 per stay.

Is there a spa on site at Dusit Thani Mactan Cebu Resort?

Yep, there is an onsite spa at Dusit Thani Mactan Cebu Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Dusit Thani Mactan Cebu Resort have a pool?

Yep, and guests recommend it! Dusit Thani Mactan Cebu Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Dusit Thani Mactan Cebu Resort?

Dusit Thani Mactan Cebu Resort features 2 outdoor pools, a full-service spa and free pool cabanas.

What makes Dusit Thani Mactan Cebu Resort a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Dusit Thani Mactan Cebu Resort.

Is Dusit Thani Mactan Cebu Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Dusit Thani Mactan Cebu Resort is a hit with families.

Does Dusit Thani Mactan Cebu Resort serve breakfast?

Yeah, full brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Dusit Thani Mactan Cebu Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Dusit Thani Mactan Cebu Resort?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dusit Thani Mactan Cebu Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dusit Thani Mactan Cebu Resort?

Cats and dogs are welcome at Dusit Thani Mactan Cebu Resort, with food and water bowls on offer.

Dusit Thani Mactan Cebu Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 536 reviews" "
Rating 8 - Good. 133 out of 536 reviews" "
Rating 6 - Okay. 49 out of 536 reviews" "
Rating 4 - Poor. 22 out of 536 reviews" "
Rating 2 - Terrible. 22 out of 536 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josemarie, Virginia Beach

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was away from the city, which i like, and the staff were very accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Sep 2024

10/10 Excellent

GRACE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome....
Stayed 1 night in Sep 2024

2/10 Terrible

BinBin

hygg
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Itā€™s clean and staff are friendly and helpful!!!
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is isolated and they take advantage of it with all prices including taxi and even coke.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with any Philippine resort, the hospitality of the staff is always top notch! The property was well maintained, the beach was regularly "cleaned", and the dining options were great. I didn't even leave the resort for two days, just stayed in the whole time. My only one complaint - I am very particular about my coffee. The in room coffee provided is instant 3in1 type which is gross. I expected a Nespresso machine in the room, like the Conrad in Makati.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was heaven on earth! It was a real treat to be here. ALL of the staff are amazing and are truly grateful that you are there. I will be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlyn, Edmonton

Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Barklam

Stayed 5 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is nice but the room is small, queen bed is too small and the bathroom needs a shower curtain.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be great if free shuttle is offered to the guest towards the city for shopping
Stayed 3 nights in Aug 2024

10/10 Excellent

Neil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very clean and the staff were so friendly and kind. It is quiet and the best breakfast buffet i ever experienced.
Stayed 1 night in Aug 2024

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel but far from civilisation, limited activities in the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
VERY NOISY MUSIC IN THE LOBBY AND AT BREAKFAST
Stayed 3 nights in Aug 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unforgettable stay at Dusit Thani Mactan. The resort is absolutely stunning, with breathtaking ocean views and an infinity pool that feels like paradise. The rooms were immaculate and elegantly designed, with every comfort thoughtfully provided. The staff went above and beyond to make our stay special, always greeting us with warm smiles and exceptional service. Dining at the resort was a delight, with delicious options that showcased both local and international flavors. This place is perfect for anyone looking to relax and unwind in luxuryā€”We can't wait to come back!"
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice! The staff are so friendly and accommodating. Breakfast buffet is superior. Weā€™ll definitely be back.
Stayed 1 night in Aug 2024

10/10 Excellent

aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel and a very accomodating staff, with a gastronomical breakfast buffet (salute to the chef ), surely i will booked again for the next holiday to cebu.
Stayed 1 night in Aug 2024

10/10 Excellent

Estela

Stayed 1 night in Aug 2024

10/10 Excellent

clayton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dusit Thani is a known brand hotel that has a reputation for great service and high value. This location needs some minor improvement in staff training or monitoring before they are ready for independent customer service. During my three day stay there was no staffing at the poolside to take orders for drinks or food. You need to walk to the bar and go inside with wet clothing and place your order and wait for quite awhile before your drinks are delivered to you at poolside. The gym equipment is in great condition, but the floor inside the gym is hazardous āš ļø there are several areas where the floor has collapsed and you can literally injure your foot and leg. Itā€™s a little strange that the gym floor isnā€™t concrete even though itā€™s on the second floor. Strangely the gym has weak metal beams underneath a rubber matting made to resemble floor tiles and you can clearly see the beams are broken. The outside deck leading to the gym also has issues with the waterproofing material peeling off and this could become a slip hazard āš ļø According to the staff the hotel was finished construction in 2019ā€™ and opened after the pandemic shutdown in 2022ā€™ On a positive note the Thai and Korean restaurants were excellent in service and food. The breakfast buffet has excellent service and wonderful food choices, however the largest plate size is rather small which requires you to juggle several plates or make numerous trips to the many food stations. The rooms are nice and spacious.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Not so friendly in accommodating guests requests/preference. Front desk phone not so accessible. Phone always busy. Not so good with following up. Had to call few times about something. Service not so accommodating as you would expect in hotels like this.
Stayed 2 nights in Jul 2024

8/10 Good

Brigida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
itā€™s a very nice hotel lobby, very big, spacious and grand. the pool is nice especially the Saturday night music with DJ in the pool area, it had also nice garden and beach, that was th best high light of our stay. my room has nice clean comfy bed. Most staff are really nice and polite. celebrated my nephewā€™s birthday, me and y sonā€™s birthday in advance. we had dinner at sun set bar and had a small yummy birthday cake to share, it's for free and i was very grateful i was not charged of the cake. After dinner- we blew and slice the cake. I asked for side plate and i was only given 2 plate and there were 6 of us. i asked again fo fork and she only gave me 2 fork. i dont know if sheā€™s just lazy or just no common sense. its an expensive hotel tor a poor service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Roche Barriga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 1 night in Jul 2024