4/10 Poor
Daniel
Travelled with partner
5 Jul 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel as it looks on the advertisement. It is a ‘host’ that manages a number of properties over multiple sites and can be difficult to deal with.
From the start it was a challenge. We went to the address on our booking only to be told by the concierge that there was no booking for us. It was only after our insistence that we were sent to another site and we got into our room - in all this took about an hour!
Upon arrival in the room it had not been cleaned properly there was hair on the floor and the shower was dirty. The room was supposed to have bottled water supplied and there was none (eventually only getting 2 x 250ml bottles). The TV and free WiFi that were supposed to be available did not work.
There was supposed to be beach frontage and there wasn’t.
The other facilities, pool, etc were good… but were left very disappointed with the stay. We would not recommend it.
Daniel
Stayed 1 night in Jun 2024