6/10 Okay
Paul
1 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Great location
Made very welcome at reception when booking in after only booking the room a few hours earlier for an unexpected treat for an early birthday surprise
All staff very attentive and very welcoming
The roof terrace bar is very classy and very clean had a lovely view of the sunset in front of us
Very Comfy bed and pillows adequate size room and without doubt a brilliant location for las canteras beach and the Santa catalina bus station
The only reason we have marked down the hotel is because the air conditioning didn’t work ( set at 28.5 and unbearably hot in the night ) and there was no instructions of any kind to even attempt to override it , for woke reason our telephone also wasn’t working but as soon as we informed the front desk they kindly arranged a fan to be sent up immediately
Paul
Stayed 1 night in Jul 2024