Upon arrival we were not greeted at all, the property. The property was being cleaned and ur wasn’t ready, trash at the entrance, the person seemed to be annoyed by us. Towels smelled like urine, stained, the wash them in a kiddy pool, we had to ask daily for “cleaned towels”, there weren’t enough. Main bedroom shower had no pressure, handle was broken, no hot water , we showered outside in the pool shower with cold water. Which was brown and dirty. It was Christmas week, not even 1 single decor . Very basic and all the kitchen utensils were super old, there wasn’t enough toilet paper, you had to ask the guy who gave us 1 used roll of toilet paper when it ran out, not even paper towels, when I contacted the hosts about these issues, her replied was rude, she answered me that if I wanted all those commodities in should have rented a much more expensive house next door and that she would charge me for the broken handle of the shower, no apologies, no willingness to make us feel welcomed, it felt like she was lending us the property and not renting it. This was the worst experience ever. The oven doesn’t work, the pizza oven was dirty… it was disgusting, horrible experience