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Lucky Gem Penthouse Suites at Signature

3.5 star property
Hot springs condo connected to the convention centre in Las Vegas with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lucky Gem Penthouse Suites at Signature

2 indoor pools, 4 outdoor pools, pool cabanas (surcharge)
Interior
City view
Minibar
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Laundry
  • Room service
  • 24/7 front desk
The price is NZ$720
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
135 E Harmon Ave, 35705, Las Vegas, NV, 89109
  • MGM Grand Casino
    14 min walk
  • Fountains of Bellagio
    16 min walk
  • The Cosmopolitan Casino
    17 min walk
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    11 min drive

Room options

View all photos for Luxury Suite, 1 King Bed with Sofa bed, City View

Luxury Suite, 1 King Bed with Sofa bed, City View

Luxury Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Kitchenette
Fridge
Dining table
Smart TV
Pillow menu
Premium bedding
Pillow-top bed
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 1 King Bed with Sofa bed, Balcony, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Penthouse, 1 King Bed with Sofa bed, Balcony, City View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dining table
Smart TV
Pillow menu
Premium bedding
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, City View

Luxury Suite, 1 King Bed with Sofa bed, City View

Luxury Suite, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Air conditioning
Kitchenette
Fridge
Dining table
Smart TV
Pillow menu
Premium bedding
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dining table
Smart TV
Pillow menu
Premium bedding
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 1 King Bed with Sofa bed, Balcony, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxury Penthouse, 1 King Bed with Sofa bed, Balcony, City View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dining table
Smart TV
Pillow menu
Premium bedding
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Hilton Vacation Club Polo Towers Las Vegas

Pool
Spa
Kids pool
Free WiFi
4.2 out of 5, Very good, (4809)
The price is NZ$231
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hilton Vacation Club Polo Towers Las Vegas

About the area

Las Vegas

You'll be connected to the convention centre at Lucky Gem Penthouse Suites at Signature, and within a 20-minute stroll of popular places like MGM Grand Casino and The Cosmopolitan Casino. .You can enjoy Smart televisions with cable channels, and each condo features free WiFi, a separate bath and shower and an espresso maker. A kitchenette comes equipped with a fridge and a microwave, and room service is also available. Nice touches to enhance your stay include a soaking tub and a hydromassage showerhead, while a pillowtop bed and premium bedding invite a good night's rest. A pillow menu, a down duvet and free bottled water are also available. Housekeeping is available on request. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the hot springs/mineral springs and mud bath. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the condo building. Enjoy access to 4 outdoor swimming pools and 2 indoor swimming pools along with a lazy river and a sauna. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include 3 restaurants, 2 coffee shops/cafes and a casino. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free valet parking.
View more Condo rentals in Las VegasOpens in a new window

What's nearby

  • MGM Grand Casino - 14 min walk
  • The Cosmopolitan Casino - 17 min walk
  • Bellagio Casino - 18 min walk
  • The Linq - 3 min drive
  • Colosseum at Caesars Palace - 4 min drive

Getting around

  • Ballys and Paris Las Vegas Monorail Station - 11 min walk
  • Las Vegas International Airport Station - 16 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 11 min drive

Restaurants

  • ‪Planet Hollywood Resort and Casino - ‬10 min walk
  • ‪Gordon Ramsay Burgr - ‬11 min walk
  • ‪Elara Lobby Lounge - ‬7 min walk
  • ‪Nacho Daddy - ‬9 min walk
  • ‪La Comedy Club Inside Cabo Wabo Lounge Planet Hollywood - ‬10 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Lucky Gem Penthouse Suites at Signature

Hot springs condo connected to the convention centre in Las Vegas with 3 restaurants
Lucky Gem Penthouse Suites at Signature offers its guests a full-service spa, 4 outdoor swimming pools, 2 indoor swimming pools, and 2 hot tubs. A lazy river and a sauna are also on site. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A casino, a children's pool, and a terrace are also featured at the business-friendly Lucky Gem Penthouse Suites at Signature. You'll have access to the indoor pool and outdoor pool at a partner property. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Las Vegas condo.

  • 2 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Bar by the pool
Lucky Gem Penthouse Suites at Signature offers 2 accommodations with espresso makers and a safe. This accommodation is furnished with desks and dining tables. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 3.5-star condo has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and complimentary toiletries.

This Las Vegas condo provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 50-inch Smart televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 indoor pools
  • 2 spa tubs
  • 2 treatment rooms
  • 4 outdoor pools
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Fenced pool
  • Full-service spa
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Lifeguards
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Pool cabanas (surcharge)
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Family friendly

  • Children's pool
  • Pool gate

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 35 for adults and USD 10 to 35 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Late-night room service
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch Smart TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Business centre
  • Computer station
  • Conference centre
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In an entertainment district
  • Near a health/beauty spa
  • Near an outlet shopping centre
  • On the Strip

Things to do

  • 139 gaming tables
  • 2,500 slot machines
  • Casino (170,500 square foot of space)
  • Children's pool
  • Shopping
  • Casino nearby
  • Indoor pool (guest access) nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 units
  • Ballroom
  • Banquet hall
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Garden
  • Housekeeping (on request)
  • Reception hall
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 35 for adults and USD 10 to 35 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo before arrival using the contact information on the booking confirmation.

Property is also known as

Lucky Gem Penthouse Suite MGM Signature
Lucky Gem Penthouse Suites at Signature Condo
Lucky Gem Penthouse Suites at Signature Las Vegas
Lucky Gem Penthouse Suites at Signature Condo Las Vegas

Frequently asked questions

What is the cancellation policy at Lucky Gem Penthouse Suites at Signature?

Lucky Gem Penthouse Suites at Signature offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lucky Gem Penthouse Suites at Signature?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Lucky Gem Penthouse Suites at Signature on 1 Jan 2025 start from NZ$720.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lucky Gem Penthouse Suites at Signature?

Yep, Lucky Gem Penthouse Suites at Signature has free valet parking.

Is there a spa on site at Lucky Gem Penthouse Suites at Signature?

Yep, there is an onsite spa at Lucky Gem Penthouse Suites at Signature. It has 2 hot tubs, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Lucky Gem Penthouse Suites at Signature have a pool?

Take your pick from 4 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

Does Lucky Gem Penthouse Suites at Signature have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Lucky Gem Penthouse Suites at Signature?

This property features 4 outdoor pools, as well as a soaking tub and a hydromassage showerhead.

What makes Lucky Gem Penthouse Suites at Signature a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Lucky Gem Penthouse Suites at Signature.

Are there hot tubs in the rooms at Lucky Gem Penthouse Suites at Signature?

No, but there are deep-soaking baths in the guestrooms.

Does Lucky Gem Penthouse Suites at Signature serve breakfast?

Yeah, to-go breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Lucky Gem Penthouse Suites at Signature?

No, Lucky Gem Penthouse Suites at Signature does not offer an airport shuttle service.

Is there a bar or restaurant at Lucky Gem Penthouse Suites at Signature?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lucky Gem Penthouse Suites at Signature?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lucky Gem Penthouse Suites at Signature?

No, pets are not allowed.

Is there a golf course on site at Lucky Gem Penthouse Suites at Signature?

There isn't one on site, but Top Golf is a short 7-minute walk away.

Lucky Gem Penthouse Suites at Signature Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 33 reviews" "
Rating 8 - Good. 3 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

9.0/10

Cleanliness

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kelly

Business traveller, Travelled with partner
Liked: Property conditions & facilities
This was advertised as a penthouse suite but it’s on the 5th floor and the view was not good.
Stayed 4 nights in Jun 2024

10/10 Excellent

Zeba

Stayed 4 nights in May 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Not sure how they can call this Lucky Gem “Penthouse” Suite. It’s on the 5th floor. Technically the Penthouse Suites are floors 29-36. For a party of 5 for a 5 night stay we received 1 oz shampoo, 1 oz conditioner and 1 oz body wash. When making simple / reasonable requests such as additional shampoo, conditioner, and a change of towels after the 3rd night. We were threatened with additional charges. Only 4 sets of towels were delivered and after being promised that housekeeping would bring a 5th, they never did. The front desk can’t help, requests are communicated through Expedia. Mantenance did respond to a clogged toilet very quickly though. The location and amenities were great.
Stayed 5 nights in Mar 2024

4/10 Poor

rahamim

Liked: Cleanliness
Stayed 4 nights in Mar 2024

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities
One downside on the signature is if your book through a third-party, you cannot get room service towels, toilet paper, anything to your room! We were there for 4 days could not get new towels any more blankets, toilet paper, anything extra they said we had a contact the third-party whoever that was the number on the email did not work either!
Stayed 3 nights in Mar 2024

8/10 Good

Torcara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was nothing short of wonderful. My family and I were able to relax while enjoying the Vegas strip. The hotel had a delicious spot called the Delight and it was just that. Food was so good. My room was clean and the bed was comfy. I loved the spa tub/ shower combo. For those who travel with someone who stinks up the bathroom, there’s a private toilet for them to do they business. Our floor was quiet and the elevator was always fast and available. The hotel has an area these’ll store your luggage should you arrive early. The MGM grand is connected this hotel so no need to walk outside. O just had an overall good time.

10/10 Excellent

Jaimie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The property was safe, and I really liked that it was gated and secured. The unit was clean, decorated very nicely and loved all of the amenities. Check in was easy, and the location was convenient and walkable to the strip. Valet parking was complementary and convenient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ellie

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, room comfort
Comfortable and convenient. I would stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Joel Adam

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023

6/10 Okay

Jaime

Stayed 1 night in Nov 2023

10/10 Excellent

James

Stayed 1 night in Nov 2023

6/10 Okay

Scott, Osprey

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room itself was very upscale but WAY overpriced due to the amenities in the room. 2 coffee K-pods for my family's 4-night stay, but it didn't matter because the coffee maker didn't work anyway and there were no coffee cups. Plus, the on-site Starbucks is closed on Sundays- never seen that before. Old, cheap, worn-out towels and washcloths. No room service and no maid service during stay. Not the resort "Penthouse" we were expecting at all.
Stayed 4 nights in Oct 2023

2/10 Terrible

Jasmine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The listing is false, it is not a penthouse, it’s on the 5th floor. Also, there is NOT a balcony, even though it says on the listing there is, so please don’t expect a balcony even though you pay for one. ALSO. This room is essentially not even part of the hotel, as I called the front desk for extra toilet paper and towels and was told the hotel does not provide ANYTHING for this room. Book directly from the hotel. This particular room is crap.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Room comfort
Very nice stayed here with wife on anniversary would stay again loved the lazy river
Stayed 2 nights in Oct 2023

10/10 Excellent

Cheyenne

Stayed 3 nights in Oct 2023

10/10 Excellent

Cari

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Wonderful experience.
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco, Douglasville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place. We loved it so much that next trip to Vegas we are staying there again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Already booked another stay at this property for the end of the month! Clean and cozy! Staff super friendly and communication was great! Thanks guys!
Stayed 1 night in Sep 2023

4/10 Poor

Jeimylee

Travelled with partner
Disliked: Amenities
When I got there the person at the front desk told me my reservation was cancelled and was no help he basically dismissed me by saying the hotel wasn’t the one’s that cancelled my stay that I should take it up with Expedia as it’s a 3rd party and the host has to be the one to do the booking. I went and called Expedia they then had to call the hotel to figure out what’s going on all of this took 30 minutes I had just gotten out from a flight to have to go through all of this was very overwhelming. Another thing that bothered me as well was the fact that I was there for 5 days & 4 nights and there was only one toilet roll in the bathroom. I booked the room for a party of 2, by the time the 4th day came we had ran out of toilet paper I called the front desk to ask for more toilet paper and once again they told me they cannot help me. I contacted Expedia and they told me that because it’s too late during the day that they cannot provide me with toilet paper either. I pay way too much money on this trip the whole thing was ridiculous.
Stayed 4 nights in Sep 2023

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
There was no reservation for us when we arrived. It was straightened out, but not what i want at check in.
Stayed 1 night in Sep 2023