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Victoria Lauberhorn, Wengen

3.0 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria Lauberhorn, Wengen

Terrace/patio
Restaurant
View from room
Sauna, hot tub, steam room, hot stone massages, sports massages
Gallery Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Hot tub
  • Bar
  • Spa
  • Housekeeping
  • Pool
The price is NZ$439
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Wengen, Lauterbrunnen, BE, 3823
  • Wengen LWM
    1 min walk
  • Mannlichen Mountain
    1 min walk
  • Grindelwald - Wengen Ski Area
    1 min walk
  • Bern (BRN-Belp)
    109 min drive

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Mountain View

Economy Double Room, Mountain View

Economy Double Room, Mountain View

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 33 sq m
  • Sleeps 4
  • 4 Double Beds

View all photos for Gallery Room

Gallery Room

Gallery Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • Sleeps 5
  • 5 Single Beds

View all photos for Superior Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room, Mountain View (Jungfrau)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room, Mountain View (Jungfrau)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Satellite channels
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior

Hotel Silberhorn - Residences & Spa Wengen

Hot tub
Spa
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (290)
The price is NZ$521
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Silberhorn - Residences & Spa Wengen

About the area

Lauterbrunnen

A family-friendly stay in the heart of Lauterbrunnen awaits you at Arenas Resort Victoria-Lauberhorn. Within steps you'll find Grindelwald - Wengen Ski Area and Mannlichen Mountain. Highlights at this ski hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include hot stone massages and sports massages along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. Plus you'll find free Wi-Fi in public areas, ski storage and ski passes. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights in the area of this 3-property class Lauterbrunnen hotel include Jungfraujoch and Jungfrau.

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Ski Lift Wengen - Mannlichen - 7 min walk
  • Valley Museum Lauterbrunnen - 73 min drive
  • Staubbach Falls - 73 min drive
  • Trummelbach Falls - 75 min drive

Getting around

  • Wengen Station - 1 min walk
  • Bern (BRN-Belp) - 109 min drive

Restaurants

  • ‪Horner Pub - ‬71 min drive
  • ‪Restaurant Weidstübli - ‬73 min drive
  • ‪BASE Cafe - ‬72 min drive
  • ‪Flavours - ‬71 min drive
  • ‪Berghaus Männlichen - ‬39 min drive

About this property

Victoria Lauberhorn, Wengen

Family-friendly ski hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Arenas Resort Victoria-Lauberhorn helps provide the perfect ski holiday with ski storage, ski passes and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby corner/local shop. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna and a fitness centre.

This 3-star Lauterbrunnen hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Arenas Resort Victoria-Lauberhorn offers 120 accommodations with a safe and complimentary dressing gowns. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from 19 August 2024 to 16 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.40 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, Discover, Diners Club, Union Pay, Eurocard, debit cards, cash, mobile payments, Google Pay and Apple Pay. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn, Wengen Hotel
Arenas Resort Victoria Lauberhorn
Victoria Lauberhorn, Wengen Lauterbrunnen
Victoria Lauberhorn, Wengen Hotel Lauterbrunnen

Frequently asked questions

What is the cancellation policy at Arenas Resort Victoria-Lauberhorn?

Arenas Resort Victoria-Lauberhorn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Victoria Lauberhorn, Wengen?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Victoria Lauberhorn, Wengen on 7 Jan 2025 start from NZ$425.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Arenas Resort Victoria-Lauberhorn?

Yep, there is an onsite spa at Arenas Resort Victoria-Lauberhorn. It has a hot tub, a steam room and a sauna. You'll enjoy services like hot stone massages.

Does Arenas Resort Victoria-Lauberhorn have a pool?

Yep, and guests love it! Arenas Resort Victoria-Lauberhorn has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Arenas Resort Victoria-Lauberhorn?

Arenas Resort Victoria-Lauberhorn features a full-service spa, an indoor pool and 2 restaurants.

Is Arenas Resort Victoria-Lauberhorn family-friendly?

You bet! With amenities such as a playground, an arcade and on-site mini golf, it's no surprise that Arenas Resort Victoria-Lauberhorn is a hit with families.

Is there a free airport shuttle available at Arenas Resort Victoria-Lauberhorn?

No, Arenas Resort Victoria-Lauberhorn does not offer an airport shuttle service.

Is there a bar or restaurant at Arenas Resort Victoria-Lauberhorn?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Arenas Resort Victoria-Lauberhorn?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Arenas Resort Victoria-Lauberhorn?

Furry friends are welcome at Arenas Resort Victoria-Lauberhorn, with food and water bowls on offer.

Is there a golf course on site at Arenas Resort Victoria-Lauberhorn?

There isn't one on site, but Mini Golf Wengen is a short 2-minute walk away.

Victoria Lauberhorn, Wengen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 579 reviews" "
Rating 8 - Good. 176 out of 579 reviews" "
Rating 6 - Okay. 44 out of 579 reviews" "
Rating 4 - Poor. 14 out of 579 reviews" "
Rating 2 - Terrible. 12 out of 579 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Vinay, Frisco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to train station. Rooms are very small. Pool. Jacuzzi etc are excellent
Stayed 5 nights in Sep 2024

6/10 Okay

Kenny

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not a terrible place to stay but just average. An older property that needs some renovation. There are much nicer, smaller hotels in Wegen for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Aug 2024

8/10 Good

Sathiya, Leesburg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Same menu for Breakfast every day. So if staying more than a couple of days, it gets boring
Stayed 4 nights in Sep 2024

6/10 Okay

Joshua

Travelled with partner
Average place, but I don’t think there’s much to choose from in the area.
Stayed 1 night in Sep 2024

2/10 Terrible

Shailesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing Check in lady was horrible. Not knowledgeable, No respect to customer and proudest
Stayed 6 nights in Aug 2024

10/10 Excellent

Marija

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Jiewei

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great which is next to train station and COOP. The entire hotel is under remodel. We did not know when we booked. The hotel should give guest a reasonable discount for that. The room is tiny, not too much space to put luggages. We stayed there for 5 nights, the breakfast are same, we are tried on the last day.
Stayed 5 nights in Sep 2024

10/10 Excellent

Dwight, Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and kind…especially since they were packed full with Marathoners. Great breakfast buffet each morning and nice downtown location. Portions of the hotel is under restructuring with scaffolding on mountain side but that didn’t bother us. We didn’t have a chance to take advantage of the “wellness” parts of the hotel (pool, etc). Enjoyed it and would stay a gain. They should probably offer reduced pricing considering the construction but IF they are selling out then probably don’t have to.
Stayed 3 nights in Sep 2024

8/10 Good

Sasan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Right next to the train station and walkable around the beautiful intimate town Wengen. The staff were so nice and friendly and they gave us a room with an amazing view from the balcony. The breakfast was very good for the price we paid. My only suggestions would be the bed needs a sheet. We had to use the bed duvet as a cover which had a very rough and poor quality fabric like their pillow cover. Also would be nice if the room had some kind of AC. Overall we had a pleasant time at this hotel and I highly recommend it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sanket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place and very good location near Wengen Train Station
Stayed 2 nights in Aug 2024

10/10 Excellent

Yuna, Brooklyn

Stayed 1 night in Aug 2024

4/10 Poor

Abdolhamid

Liked: Cleanliness, staff & service, property conditions & facilities
Best view
Stayed 3 nights in Aug 2024

6/10 Okay

Kym

Travelled with family
Great location. Very small bathroom. A bit smelly carpet. Overall is good.
Stayed 4 nights in Aug 2024

6/10 Okay

Abdul

Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Jehangir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and service to stay in Wengen Switzerland. Highly recommended hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juli D

Travelled with family
Staff were kind and helpful. The property was so beautiful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing we can’t wait to go back!
Stayed 3 nights in Aug 2024

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Feruza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable with beautiful sceneric Balcony. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Stayed 2 nights in Jul 2024

6/10 Okay

RAVI

Travelled with family
Liked: Amenities
Property was ok. Wellness center lady was super mean. She yelled at us for no reason at all. We always swim with swimming shirt which is a proper swimming shirt. She was not ok with that. We had to show her where we bought the swimming shirts and then she let us swim. I would never come to this property again.
Stayed 3 nights in Aug 2024

8/10 Good

SRINIVAS

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, good location Pasta&more nearby is a good restaurant.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024