4/10 Poor
Heidi
23 Jul 2024
I personally would not recommend this hotel. We had a room in the garden floor level. It looked and felt like being put in the basement (hallway is dark and damp when you come out of the elevator. There were about 20 mosquitos in our room, as well as a small crab (!!!). The internet does not extend to the garden floor room. It took 1:05 minutes to load a website after clicking something. The receptionist at the front desk gave us insecticide for the mosquitos, a broom to chase out the crab, and a WiFi booster for the room. She was aware of v the WiFi issues, but didn’t offer the booster beforehand. So overall we were able to resolve issues, but it took about an hour of our time. The hotel looks nice in pictures but significantly less so in person.
Heidi
Stayed 1 night in Jul 2024