The Royal Sonesta Kaua'i Resort Lihue

4.0 star property
Beach spa retreat, walking distance from Kalapaki Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sonesta Kaua'i Resort Lihue

On the beach, free beach cabanas, beach volleyball
View from room
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
View from room

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
3610 Rice Street, Lihue, HI, 96766
  • Kauai Lagoons Golf Club
    4 min walk
  • Kalapaki Beach
    5 min walk
  • Nawiliwili Bay
    8 min walk
  • Lihue, HI (LIH)
    7 min drive

Room options

Room, 2 Queen Beds (Preferred Ocean View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Ocean View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Pool View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Garden View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Separate bedroom
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Oceanfront (One Bedroom Oceanfront)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Pool View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Preferred Ocean View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Garden View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed with Sofa bed (One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Separate bedroom
Sofa bed - queen
Premium bedding
  • 197 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds (Ocean View)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Renovated in 2024
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lihue

At The Royal Sonesta Kaua'i Resort Lihue you'll be within just a 10-minute stroll of Kalapaki Beach and Nawiliwili Bay. Highlights at this beachfront hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Alexander Day Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Kukui’s On Kalapaki Beach, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach where you'll find free cabanas, and enjoy the 5 hot tubs and outdoor swimming pool. 27758 square feet (2579 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include a 24-hour gym, Wi-Fi in public areas and a children's swimming pool. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also valet parking, along with the convenience of a free airport shuttle. .Sights within a 30-minute walk of this Lihue hotel include The Ocean Course at Hokuala and Nawiliwili Harbor.

What's nearby

  • Kauai Lagoons Golf Club - 4 min walk - 0.4 km
  • Kalapaki Beach - 5 min walk - 0.5 km
  • Nawiliwili Bay - 8 min walk - 0.7 km
  • The Ocean Course at Hokuala - 13 min walk - 1.1 km
  • Nawiliwili Harbor - 3 min drive - 1.5 km

Getting around

  • Lihue, HI (LIH) - 7 min drive

Restaurants

  • ‪Duke's - ‬10 min walk
  • ‪Starbucks - ‬7 min drive
  • ‪Paradise Grinds & Catering - ‬4 min drive
  • ‪Rob's Good Times Grill - ‬4 min drive
  • ‪Kauai Beer Company - ‬3 min drive

About this property

The Royal Sonesta Kaua'i Resort Lihue

Beach spa retreat, walking distance from Kalapaki Beach
The Royal Sonesta Kaua'i Resort Lihue offers its guests a full-service spa, 5 hot tubs, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and 11 meeting rooms. Event space at this hotel measures 27758 square feet (2579 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the business-friendly The Royal Sonesta Kaua'i Resort Lihue. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Lihue hotel is smoke free.

  • 356 guestrooms or units
  • 10 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 27758 sq ft of conference space
  • 2579 sq. m of conference space
  • Built in 1986
  • Deli
  • Cabanas on the beach (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
The Royal Sonesta Kaua'i Resort Lihue offers 356 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lihue hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a weekly basis. Renovation of all guestrooms was completed in August 2024.

Alexander Day Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: USD 32.95 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aupaka Terrace
  • Cafe Portofino
  • Duke's Kauai
  • Kukui’s On Kalapaki Beach

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 27,758 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 53.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room coffee
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 32.95 per person
  • Fee for in-room wireless Internet: USD 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per day (rates may vary)
  • Self-parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W89793163-01
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is W89793163-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at The Royal Sonesta Kaua'i Resort Lihue?

The Royal Sonesta Kaua'i Resort Lihue offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta Kaua'i Resort Lihue?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Royal Sonesta Kaua'i Resort Lihue on 28 Nov 2024 start from NZ$755.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta Kaua'i Resort Lihue?

Yep, The Royal Sonesta Kaua'i Resort Lihue has a self car park with in/out privileges for USD 30 per day.

Are there any beaches close to The Royal Sonesta Kaua'i Resort Lihue?

Yep, The Royal Sonesta Kaua'i Resort Lihue is a short 5-minute walk from Kalapaki Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at The Royal Sonesta Kaua'i Resort Lihue?

Yep, Alexander Day Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does The Royal Sonesta Kaua'i Resort Lihue have a pool?

Yep, and guests love it! The Royal Sonesta Kaua'i Resort Lihue has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at The Royal Sonesta Kaua'i Resort Lihue?

The Royal Sonesta Kaua'i Resort Lihue features 5 hot tubs, an outdoor pool and free beach cabanas. All guestrooms come with pillowtop beds and premium bedding.

What makes The Royal Sonesta Kaua'i Resort Lihue a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Royal Sonesta Kaua'i Resort Lihue.

Is The Royal Sonesta Kaua'i Resort Lihue family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that The Royal Sonesta Kaua'i Resort Lihue is a hit with families.

Does The Royal Sonesta Kaua'i Resort Lihue serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at The Royal Sonesta Kaua'i Resort Lihue?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at The Royal Sonesta Kaua'i Resort Lihue?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sonesta Kaua'i Resort Lihue?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at The Royal Sonesta Kaua'i Resort Lihue?

No, pets are not allowed.

Is there a golf course on site at The Royal Sonesta Kaua'i Resort Lihue?

There is a golf course next to The Royal Sonesta Kaua'i Resort Lihue.

The Royal Sonesta Kaua'i Resort Lihue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Claudia M, san rafael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very accesible and family oriented environment.
Stayed 6 nights in Jul 2024

10/10 Excellent

Negar Dehghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is beautiful and well-kept. Some construction was going on during our stay, but it wasn't disruptive. The hotel did a good job accommodating the remodeling of a restaurant by putting up an outdoor seating area near the pool. The staff was very welcoming and friendly. We had access to most services. We would recommend taking advantage of everything that goes into the resort fees (free appetizers, a few drinks, discounted activities, etc). The rooms are comfortable and clean. The interior of the rooms and hallways looked updated.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Lovely hotel. I’ve stayed here several times. The first in 1980 when it was Kauai Surf, then the Westin 1992, then the Marriott and now Royal Sonesta. Wonderful location and staff!
Stayed 1 night in Aug 2024

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overall hotel is not a 4 star, more like a 3. The beach is beautiful & rooms are clean. The pool and other facilities are outdated, 2 out of 4 hot tubs were in construction. the two that were open were dirty. Drilling and dust right into the pool. Not a relaxing environment. The room view is an old roof. They should add vegetation to help improve the experience. Some of the staff was friendly, while others left a lot to be desired. Resort fee get’s you old towels and old chairs. Hotel isn’t worth the money. I asked for a discount due to construction, they waved one day of resort fee, not enough after a long flight and an underwhelming experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5 Stars overall, only because there was construction and it’s hard to give a full five stars. Facility was overall clean. The room was super clean and neat, pool was amazing. Walkable to the beach and the public beach was clean and was never crowded when we were there. We’ve seen the beach calm and a couple of days were very choppy but beautiful nonetheless. There were stores and restaurants that were walkable. And we had a car and drove out when we wanted. Staff was super friendly. The girl from front desk was very accommodating. And every time we picked up the phone for information or to request for some thing, they were very accommodating as well. Will definitely come back next year.
Stayed 5 nights in Jul 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Property clean. Close to restaurants and beautiful pool.
Stayed 5 nights in Aug 2024

8/10 Good

Nicklas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

8/10 Good

Annabel De Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the easy to access the beach from the hotel. The beach is perfect for swimming!
Stayed 5 nights in Jul 2024

10/10 Excellent

Siarhei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jul 2024

6/10 Okay

victor

Travelled with family
Liked: Cleanliness
the elevators to the rooms don't any security and they are easy access to anyone to enter, they are next to a public parking
Stayed 5 nights in Jul 2024

8/10 Good

Sheryl, Germantown

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful & rooms were nice & clean. However, our room was only cleaned every other day & we ran out of toilet paper & towels. My son stepped on glass in the pool which cut his foot. He went under the water & found a handful of glass pieces on the bottom of the pool. The pool could have been a bit cleaner. I know this all sounds bad, but I would stay at this property again.
Stayed 4 nights in Jul 2024

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating. The grounds were kept clean and landscape was very lush. The rooms could be cleaned a bit more thoroughly between guests. Otherwise great stay for the price.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jesabel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is beautiful and a great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Angelica Eduwiges

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lot of options for recreation. Our room was always clean and cool. The food at the nearby restaurants was delicious. The location is centralized enough t that driving To other places on the island was a breeze. Can’t wait to return!
Stayed 7 nights in Jul 2024

10/10 Excellent

Caisa Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was an issue
Stayed 6 nights in Jul 2024

8/10 Good

Kory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation. I like the fact that they are updating and maintaining the hotel. However, this caused 2 of the 3 restaurants to be closed and a temporary “restaurant “ was opened by the pool. The staff was amazing and the hotel was clean. However, the beach is a public beach which we didn’t realize. The beach itself was not real clean. There was even a homeless individual living in a tent at the one end of the beach.
Stayed 7 nights in Jul 2024

10/10 Excellent

Urs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of the hotel as well as the garden with the koi pond were spectacular. Lots of options for good food within walking distance. The staff was very friendly and courteous. The pool was amazing. Loved it all.
Stayed 7 nights in Jul 2024

8/10 Good

Hjalmer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Believe when a resort is under construction (pool area, front desk, other) it should be required to notify guest prior. When we checked in we couldnt hear the desk clerk due to the noise, the pool was a quarter closed due to construction. Realize it is an older resort that needs constant up keep but also it is my vacation dollars that keep it open.
Stayed 5 nights in Jul 2024

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is being renovated which limits full accesss. Otherwise, this is the second time my wife and I visited Royal Sonesta and it never disappoint. This time, I took my big family and they too liked the place. Definitely returning when all the construction is completed.
Stayed 5 nights in Jul 2024

10/10 Excellent

Courtney

Stayed 3 nights in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024