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Altis Grand Hotel

5.0 star property
Luxury Lisbon hotel in Lisbon City Center with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altis Grand Hotel

Indoor pool
Premier Double Room
Exterior
2 bars/lounges
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
Rua Castilho, 11, Lisbon, 1269-072
  • Botanical Garden
    3 min walk
  • Avenida da Liberdade
    3 min walk
  • Eduardo VII Park
    8 min walk
  • Lisbon (LIS-Humberto Delgado)
    19 min drive

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed

View all photos for Premier Single Room

Minibar, in-room safe, desk, blackout curtains

Premier Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

Deluxe Double or Twin Room (with Extra Bed)

Deluxe Double or Twin Room (with Extra Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite

Suite | In-room dining

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, blackout curtains

Premier Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Lobby

EPIC SANA Marques Hotel

Pool
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1010)
The price is NZ$461
for 1 night
includes taxes & fees
8 Dec - 9 Dec
EPIC SANA Marques Hotel

About the area

Lisbon

A luxury stay in the heart of Lisbon awaits you at Altis Grand Hotel. Within steps you'll find Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at GSpa can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The fine-dining restaurant, Grill Dom Fernando, is open for lunch and dinner. Lobby Bar is the hotel's own bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Lisbon City Center hotel include Botanical Garden and National Museum of Natural History.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Eduardo VII Park - 8 min walk - 0.7 km
  • Marquis of Pombal Square - 8 min walk - 0.7 km
  • Rossio Square - 15 min walk - 1.3 km
  • Santa Justa Elevator - 18 min walk - 1.5 km

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Lisbon (LIS-Humberto Delgado) - 19 min drive

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Luxury Lisbon hotel in Lisbon City Center with 2 restaurants
Altis Grand Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, spa services, and multilingual staff are also featured at the luxury Altis Grand Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lisbon hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1973
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Altis Grand Hotel offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Bar S. Jorge
  • Grill Dom Fernando
  • Lobby Bar
  • Rendez Vous Bistro

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1072

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Altis Grand Hotel?

Altis Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altis Grand Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on 7 Dec 2024 start from NZ$394.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Altis Grand Hotel?

Yep, Altis Grand Hotel has a self car park for EUR 17 per day. Onsite parking is limited.

Are there any beaches close to Altis Grand Hotel?

The closest beach to Altis Grand Hotel is Costa da Caparica Beach (12.1 km).

Is there a spa on site at Altis Grand Hotel?

Yep, GSpa is available for guests. It has a hot tub and a sauna. You'll enjoy services like facials.

Does Altis Grand Hotel have a pool?

Altis Grand Hotel has an indoor pool.

What luxury perks are available at Altis Grand Hotel?

Altis Grand Hotel features a full-service spa, an indoor pool and 2 restaurants.

Is Altis Grand Hotel family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and an indoor pool, it's no surprise that Altis Grand Hotel is a hit with families.

Does Altis Grand Hotel serve breakfast?

Sure does, buffet breakfast is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Altis Grand Hotel?

No, Altis Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Altis Grand Hotel?

Yep, you can grab a meal at Altis Grand Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Altis Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Altis Grand Hotel?

No, pets are not allowed.

Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1011 reviews" "
Rating 8 - Good. 241 out of 1011 reviews" "
Rating 6 - Okay. 77 out of 1011 reviews" "
Rating 4 - Poor. 29 out of 1011 reviews" "
Rating 2 - Terrible. 16 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Minu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Altis Grand. The staff were very friendly and responded quick to all my queries. The air conditioning in my room was not working, it was taken care as soon as I highlighted at the front desk. The rooms were very clean. The pool and jacuzzi was fantastic. All the main Lisbon attractions were at walking distance. Would definitely come back and also recommend it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Viktoriya

Stayed 4 nights in Aug 2024

4/10 Poor

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Charged us for duplicate booking through Expedia and told us to talk to them. We have talked to Expedia and so far after 3 calls the hotel is stonewalling Expedia and refusing a refund.
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Deepak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value/ Location / Freindly staff
Amazing staff - well located - great rooms - good gold benefits delivered. Rooma nd toiletries well appointed - over all a great hotel and good value for money for the price I paid in August. Ricardo was very helpful too
Stayed 2 nights in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

tanika

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife annd I really appreciated the attentive care the staff provided during our stay especially Carolina and Joel at the front door!! Thanks for making it memorable!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruzanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 5 nights in Aug 2024

6/10 Okay

marisel

Travelled with family
Liked: Cleanliness, staff & service, amenities
When I saw the property in pictures look different, the property is old
Stayed 3 nights in Aug 2024

10/10 Excellent

My Nga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family of 3, we stayed here for one week in Aug in a double room with extra bed and breakfast. From the moment we arrived, we felt like VIPs - the service is outstanding across the board and staff are always super friendly and accommodating. We got our bags taken up to our room, welcome drinks upon arrival, chocolates the next day and best of all, for our son's 10 year birthday, we got drinks and a birthday cake! We didn't mention he had a birthday, the hotel noticed this themselves! We loved our stay and would highly recommend this hotel (or any Altis hotel if this is the standard). The hotel is very comfortable and of a high standard throughout. We enjoyed our dinner in the Bistro, very tasty and, again, great service. The St Jorge bar is very plush and sitting on the balcony was very relaxing. We used the pool and spa area every day - mornings were a bit quieter, though the jacuzzi warms up more in the afternoon. The mezzanine area is a nice quiet area to sit and wait for your room to be cleaned. Practically, there are lots of places nearby within walking distance to get snacks, drinks and meals. There are 2 Metro stops within 10 mins walk also. Loved this hotel!
Stayed 7 nights in Aug 2024

10/10 Excellent

Saleiyah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place and very accommodating would recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Loreley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly clean hotel with spacious room. Hotel roof bar really nice but not the greatest view
Stayed 1 night in Jul 2024

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ayoola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
What a gorgeous hotel! It couldn’t be more perfect. The location was incredible. Everything was so clean and everyone was so friendly. The receptionists were lovely. I also left a note to say we were there celebrating my boyfriend’s birthday and they did everything they could to make him feel special. 10/10 hotel couldn’t recommend more!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
5* staff and location but dated
This might be me being picky but as being a regular visitor for 5* hotels the Altis grand is lacking some small details to give it that 5* feel. Pro: Super friendly and helpful staff. 5* service. 5* location. Couldn’t be any better. Baby friendly. Provided a cot free of charge. Has parking all be it with a fee. Cons: Needs a refresh. I’m sure this hotel looked and felt 5* when it opened but does not seem to have had any work done to it since. The whole place is very dated. The room was a good size but had light that wasn’t working and the bathroom amenities were poor. Toilet paper that’s thinner than anything you’d find in public and shower Amenities provided on a wall pump. These small details could bring it up to 5* feel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay wonderful friendly and accommodating staff made our stay so comfortable and memorable including a birthday cake a bottle of bubbly in our room on my partner’s birthday !! 10/10
Stayed 4 nights in Jul 2024

10/10 Excellent

Geraldine

Stayed 2 nights in Jul 2024