2/10 Terrible
Ilene
Travelled with partner
18 Sept 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room #4 had a strong smell of mold and water damage. The smell was very strong and we even brought a staff member to the room to verify. He indicated that the smell was bad and likely coming from water. We notified the staff twice and nothing was done about the situation. Furthermore, the room was carpeted and stained. Do not stay here. No partial refund was issued. I had to sleep in a KN95 mask because the smell was so bad. Unfortunately, when I woke up the next morning, my hair and clothes smelled like strong mold/mildew. We could not sleep comfortably that night. The next day when we complained for the 3rd time the receptionist indicated that there was renovation being done earlier that week and the smell may have been coming from the plumbing. This business is clearly just interested in making quick money and does not care about providing adequate accommodations and meeting basic standards. If the establishment is not up to par then don’t rent/advertise it to the public. Avoid this place if possible.
Ilene
Stayed 1 night in Sep 2024
