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Hotel Excelsior

3.0 star property
Hotel with free breakfast, steps from Marquis of Pombal Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior

Bar (on property)
Restaurant
Point of interest
Interior entrance
Double Room

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is NZ$157
includes taxes & fees
28 Nov - 29 Nov

Explore the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Avenida da Liberdade
    3 min walk
  • Marquis of Pombal Square
    3 min walk
  • Eduardo VII Park
    4 min walk
  • Lisbon (LIS-Humberto Delgado)
    21 min drive

Room options

View all photos for Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Bathrobes
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Front of property - evening/night

easyHotel Lisbon

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Air conditioning
Breakfast available
Parking available
4.4 out of 5, Excellent, (1162)
The price is NZ$118
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About the area

Lisbon

Hotel Excelsior places you in the centre of Lisbon, steps from Marquis of Pombal Square and within a short 5-minute stroll of Eduardo VII Park. Highlights at this hotel include free continental breakfast and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Each morning free breakfast is served. .Sights within a 10-minute walk of this 3-property class Lisbon City Center hotel include Medeiros e Almeida Museum and Cinemateca Portuguesa Museum.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Marquis of Pombal Square - 3 min walk - 0.3 km
  • Eduardo VII Park - 4 min walk - 0.4 km
  • Rossio Square - 18 min walk - 1.6 km
  • Santa Justa Elevator - 2 min drive - 2.0 km

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel with free breakfast, steps from Marquis of Pombal Square
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly Hotel Excelsior also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Lisbon hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Excelsior offers 80 air-conditioned accommodations with a hairdryer and free toiletries. LCD televisions come with satellite channels. Bathrooms include baths or showers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative Antigen COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in.

Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Hotel Excelsior?

Hotel Excelsior offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Excelsior?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Excelsior on 28 Nov 2024 start from NZ$142.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Excelsior?

The closest beach to Hotel Excelsior is Costa da Caparica Beach (12.6 km).

Is Hotel Excelsior family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Excelsior is a hit with families.

Does Hotel Excelsior serve breakfast?

You bet, free continental brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Excelsior?

No, Hotel Excelsior does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Excelsior?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Hotel Excelsior?

No, pets are not allowed.

Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 98 out of 536 reviews" "
Rating 8 - Good. 180 out of 536 reviews" "
Rating 6 - Okay. 147 out of 536 reviews" "
Rating 4 - Poor. 68 out of 536 reviews" "
Rating 2 - Terrible. 43 out of 536 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will stay there again
Stayed 3 nights in Aug 2024

8/10 Good

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

jose antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location, a bit outdated but clean.
Stayed 7 nights in Jul 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Jul 2024

4/10 Poor

Miriam

Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Limited space in en suite and smelt Dining area not large enough
Stayed 4 nights in Jun 2024

8/10 Good

Maryna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is perfect, close to the city and there are various types of transport available. The staff is very friendly and provided everything we need. The room and bathroom was a bit small but it can be managed. Breakfast is average, had everything needed but could be better. Overall the hotel was great.
Stayed 4 nights in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
Older hotel building. Average staff.
Stayed 1 night in Jun 2024

8/10 Good

Venkatraman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located and close to metro stations, dining options and grocery stores. Lisbon’s main shopping stretch is a 10 odd min walk from the hotel. Buffet breakfast was included in my booking. Some of the facilities in the room were dated.
Stayed 1 night in Jun 2024

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room!!
We stayed overnight and all I can say is I would not have survived the smell in our room another moment longer. It smelt of sewage. It was horrible and we couldn’t get out of there quick enough. But on the positive the staff at reception were helpful in looking after our luggage when we arrived before check in so we could explore the city.
Stayed 1 night in Jun 2024

8/10 Good

ANTONIO

Travelled with partner
Great value for the money
Stayed 1 night in May 2024

10/10 Excellent

Ronita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Hongxu

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is convenient to transportation and close to subway station. Breakfast provided is good. Mini elevators.
Stayed 4 nights in Apr 2024

8/10 Good

Jose

Stayed 2 nights in Apr 2024

6/10 Okay

Gulraiz

Stayed 1 night in Apr 2024

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good cheap hotel in good central location
Stayed 2 nights in Apr 2024

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great hotel, rooms and beds are perfect for family stays. Street parking was available every time we arrived in the evening. Breakfast was also great. Staff were very friendly and helpful. Location was great to get around for site seeing. Only thing that I can say is that the room it self is dated, could use new floors and maybe updating the bathroom. The family and I only spent the nights here for sleeping as our primary reason to visit was for sightseeing Lisbon and taking it all in. I would recommend this hotel to others.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
No necesary
Hi that wasn’t the best Experience I ever have Only one card for two even free people . No machine for snacks or even water . Breakfast was the worsted we ever have but once you hungry you eat . How can be hotel without machine to minimum by water . Noise as around is a lot of work . Well ready to no come back .
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Suzanne, Ancaster

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were teenage girls on a school trip in rooms 315 ans 317. We were 311. The were yelling and jumping around and screaming. I tried talking to the teacher, it didn’t work. I went to the front desk, the noise stopped around midnight the first night’s. Second night, same thing. The front desk went up with noise lasting past midnight. Third night, another client went to the rooms and screamed at them then told the front desk. No sleep before midnight then a group came back from partying at 5 am. Short night. The heat in our room broke so we had a portable heater. The tub was so high that I couldn’t get in to take a shower. The tiny window was at the back where all the air conditioners and the pigeons nests were. The water damage in the bathroom door was bad. This place would barely qualify as a youth hostel. I asked them for a different room with a shower. The answer was no. The staff should have been dealing with the noise by either moving us or them. They refused. We just cancelled our next stay there for April. We left so tired and frustrated. We’ve been Expedia clients for 20 years. You should change their rating until they renovate and treat the customers with respect.
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Louisa M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible breakfast! Super location!

2/10 Terrible

Zakir

Stayed 2 nights in Jan 2024

8/10 Good

Vasile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Annabel

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023