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Holiday Inn Lisbon, an IHG Hotel

4.0 star property
Hotel with a fitness centre, near Avenida da Liberdade
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Lisbon, an IHG Hotel

Terrace/patio
Bar (on property)
View from room
Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pool
  • Breakfast available
  • Parking available
The price is NZ$185
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Avenida Antonio Jose De Almeida 28-A, Lisbon, 1000-044
  • Saldanha Square
    10 min walk
  • El Corte Ingles Mall
    19 min walk
  • Gulbenkian Museum
    19 min walk
  • Lisbon (LIS-Humberto Delgado)
    13 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Sofa bed
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Lisbon Continental, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1432)
The price is NZ$219
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Holiday Inn Lisbon Continental, an IHG Hotel

About the area

Lisbon

Holiday Inn Lisbon, an IHG Hotel puts you in the centre of Lisbon, 2 km (1.2 mi) from Avenida da Liberdade and 3.3 km (2 mi) from Rossio Square. Highlights at this hotel include a restaurant, a poolside bar and a bar/lounge. .The restaurant, Lounge 28, is open for breakfast, lunch and dinner. Lounge 28 is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 4779 square feet (444 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 4-property class Lisbon City Center hotel include Campo Grande and Marquis of Pombal Square.

What's nearby

  • Gulbenkian Museum - 19 min walk
  • Campo Grande - 2 min drive
  • Avenida da Liberdade - 3 min drive
  • Marquis of Pombal Square - 3 min drive
  • Rossio Square - 5 min drive

Getting around

  • Saldanha Station - 8 min walk
  • Roma-Areeiro Station - 16 min walk
  • Lisbon (LIS-Humberto Delgado) - 13 min drive

Restaurants

  • ‪Pastelaria Vitta Roma - ‬3 min walk
  • ‪Burger Champ - ‬4 min walk
  • ‪Pastelaria Romana - ‬5 min walk
  • ‪Mesa do Bairro - ‬3 min walk
  • ‪Restaurante Fogo de Chão - ‬4 min walk

About this property

Holiday Inn Lisbon, an IHG Hotel

Hotel with a fitness centre, near Avenida da Liberdade
Holiday Inn Lisbon, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 4779 square feet (444 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Lisbon, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 169 guestrooms or units
  • 10 levels
  • 4779 sq ft of conference space
  • 444 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Holiday Inn Lisbon, an IHG Hotel offers 169 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, French, German, Greek, Moldovan, Portuguese, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge 28
  • Lounge 28

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,779 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.00 for adults and from EUR 17.00 for children
  • Covered self-parking fee: EUR 10 per day
  • Early check-in fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 205

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lisbon
Holiday Inn Lisbon
Lisbon Holiday Inn
Holiday Inn Lisbon - Continental Hotel Lisbon
Holiday Inn Lisbon Hotel
Holiday Inn Lisbon Hotel Lisbon
Holiday Inn Lisbon
Lisbon, An Ihg Hotel Lisbon
Holiday Inn Lisbon, an IHG Hotel Hotel
Holiday Inn Lisbon, an IHG Hotel Lisbon
Holiday Inn Lisbon, an IHG Hotel Hotel Lisbon

Frequently asked questions

What is the cancellation policy at Holiday Inn Lisbon, an IHG Hotel?

Holiday Inn Lisbon, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Lisbon, an IHG Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Lisbon, an IHG Hotel on 5 Jan 2025 start from NZ$169.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Lisbon, an IHG Hotel?

Yep, Holiday Inn Lisbon, an IHG Hotel has a covered self car park for EUR 10 per day.

Are there any beaches close to Holiday Inn Lisbon, an IHG Hotel?

The closest beach to Holiday Inn Lisbon, an IHG Hotel is Costa da Caparica Beach (14.2 km).

Does Holiday Inn Lisbon, an IHG Hotel have a pool?

Yep, and guests love it! Holiday Inn Lisbon, an IHG Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

Is Holiday Inn Lisbon, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Lisbon, an IHG Hotel is a hit with families.

Does Holiday Inn Lisbon, an IHG Hotel serve breakfast?

Yep, visitors highly rate the buffet breakfast here! Available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Lisbon, an IHG Hotel?

No, Holiday Inn Lisbon, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Lisbon, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Lisbon, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Lisbon, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Lisbon, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1005 reviews" "
Rating 8 - Good. 298 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 44 out of 1005 reviews" "
Rating 2 - Terrible. 33 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Garry

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alrida

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and this was really appropriate and safe property for family. I traveled with my 21 month old and I had lots of options in terms of food for him. Overall experience was excellent
Stayed 4 nights in Sep 2024

6/10 Okay

Reena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In advance of booking I was assured there would be vegan options for breakfast in particular pastries. This was not the case when we arrived. Also at the time of booking we were not made aware of building works outside the hotel and our room was opposite the works and the noise was relentless during the daytime which made it difficult with an 18 month old baby
Stayed 7 nights in Sep 2024

10/10 Excellent

Joanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Analicia, Riverside

Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff are nice and friendly, specially those who are in the restaurant and bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tamana

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisboa great stay
Great location, easy to get around. Very clean, large rooms!
Stayed 6 nights in Sep 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool and view were great for sunsets. Service and smile from all staff was great. Easy place to relax. Family friendly. Breakfast is busy so go early, but worth it, very fresh food and good variety.
Stayed 7 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Aug 2024

10/10 Excellent

Joao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel easy access for metro
Stayed 3 nights in Sep 2024

6/10 Okay

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a good location, accesible to transportation, good customer service. The room was clean and good size. The towels provided were not high quality…I would recommend to replace the towels.
Stayed 3 nights in Sep 2024

6/10 Okay

Janey

Travelled with family
Liked: Cleanliness, staff & service
The location of the hotel is not ideal as you will need to take a taxi or Uber. Also, the rooms are outdated and we didn’t have any hot water when showering. The staff are very friendly and helpful. The buffet breakfast was mediocre.
Stayed 3 nights in Aug 2024

2/10 Terrible

joe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs to be revamped.It is old You need to get better food.In the buffets you need Your kitchen to stay open later at night And have some kind of entertainment in the hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice transit
Very nice hotel, amazing roof top terrace, short ride from both the tourist area and the airport.
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy.
Our room was very clean and in general comfortable. But it was directly next to the elevators and we could hear the elevators moving all night long. Not very soundproof.
Stayed 1 night in Aug 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. We felt welcome all the time. Thanks a lot for contributing to our great Lisbon’s experience.
Stayed 8 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here, the pool and hotel accommodation was super, staff very friendly and helpful. Food in restaurant 28 in the evening was good reasonably priced. Metro station Saldanha was a 3min walk away red line to get to the airport
Stayed 8 nights in Aug 2024

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Jorge, garfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, staff are friendly and respectfully.
Stayed 2 nights in Aug 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was good, bed was very comfortable but I was woken up often during the night and early morning because you can hear every step outside the room and cleaners vacuuming. The decor is quite 90´s but the hotel is great value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great but the location is not convenient. It is at least 10 min walk to a metro station and there is nothing much in the area.
Stayed 4 nights in Aug 2024

10/10 Excellent

kamal, Brampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property recommend for the family stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Orlando

Despite the fact that the overall facilities were OK and there were friendly and helpful female staff, the behavior of several male staff was totally unacceptable, in particular when dealing with female customers: abusive, disrespectful, incompatible with our civilized values. The ones who were at the desk when my niece left the hotel created a situation of family conflict and unnecessary suffering. I believe she filed a complaint at the hotel and you should investigate their behavior.
Stayed 3 nights in Aug 2024