2/10 Terrible
Hannah
Travelled with group
21 Oct 2024
Disliked: Room comfort
Awful
Hotel itself was ok, rooms were good and looked good on the surface. However trying to sleep at night was like you were inside a nightclub. The music is blasting from EVERYWHERE and the whole room vibrates. It was hideous. We went to reception to ask what was going on to be told to ‘get some earplugs’. Wow, helpful. We then refused to stay so at 2am checked out and got an Uber home. Whilst trying to check out and leave the hotel, a man in reception thought it was acceptable to hurl insults at my friend. We then asked for the mangers email and was told there was nothing they could do. The gentleman insulting us did not work there but was friends with the reception staff. AMAZING. Nowhere on the hotels website does it state that when staying your are physically inside a nightclub and you will not sleep. Will not be returning especially after the attitude of staff.
Hannah
Stayed 1 night in Oct 2024