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Heywood House Hotel, BW Signature Collection

4.0 star property
Georgian hotel in Liverpool with a 24-hour front desk

Photo gallery for Heywood House Hotel, BW Signature Collection

Lobby
Reception
Exterior
Standard Room, 1 Double Bed, Non Smoking, Balcony | Room amenity
Superior Room, 1 Double Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No 11 Fenwick Street, Liverpool, England, L2 7LS
  • Liverpool ONE
    ‪2 min walk‬
  • Liverpool Pier Head Ferry Terminal
    ‪6 min walk‬
  • Royal Albert Dock
    ‪8 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

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About the area

Liverpool

Heywood House Hotel, BW Signature Collection places you in the centre of Liverpool, steps from Liverpool ONE and within a short 5-minute stroll of Cavern Club. Highlights at this Georgian hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find luggage storage, a front desk safe and a lift. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 10-minute walk of this 4-property class Liverpool City Centre hotel include Royal Albert Dock and Liverpool Pier Head Ferry Terminal.

What's nearby

  • Liverpool ONE - 2 min walk - 0.2 km
  • Cavern Club - 4 min walk - 0.4 km
  • Liverpool Pier Head Ferry Terminal - 6 min walk - 0.6 km
  • Royal Albert Dock - 8 min walk - 0.7 km
  • The Beatles Story Museum - 12 min walk - 1.0 km

Getting around

  • Liverpool James Street Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 33 min drive

Restaurants

  • ‪The Captain Alexander - ‬4 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - ‬2 min walk
  • ‪Rudy's - ‬2 min walk
  • ‪Bacaro - ‬2 min walk

About this property

Heywood House Hotel, BW Signature Collection

Georgian hotel in Liverpool with a 24-hour front desk
As a guest of Heywood House Hotel, BW Signature Collection, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This 4-star Liverpool hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Built in 1799
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Heywood House Hotel, BW Signature Collection offers 35 air-conditioned accommodations with iPod docking stations and a safe. Beds feature Egyptian cotton sheets. Digital televisions are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 18.40 per day); discounts available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 5.00 for adults and from GBP 5.00 for children
  • Nearby parking fee: GBP 18.40 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool
Heywood House Hotel BW Signature Collection
Heywood House Hotel, BW Signature Collection Hotel
Heywood House Hotel, BW Signature Collection Liverpool
Heywood House Hotel BW Signature Collection by Best Western
Heywood House Hotel, BW Signature Collection Hotel Liverpool

Frequently asked questions

Are there any beaches close to Heywood House Hotel, BW Signature Collection?

The closest beach to Heywood House Hotel, BW Signature Collection is Crosby Beach (8.4 km).

Does Heywood House Hotel, BW Signature Collection serve breakfast?

You bet, to-go breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Heywood House Hotel, BW Signature Collection?

No, Heywood House Hotel, BW Signature Collection does not offer an airport shuttle service.

What time are check-in & check-out at Heywood House Hotel, BW Signature Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Heywood House Hotel, BW Signature Collection?

No, pets are not allowed.

Heywood House Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times. It’s very comfortable and convenient. Staff are all very friendly and helpful. Hotel has a distinctiveness which is missing in chain hotels.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher, Standish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

DOMINIC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. No frills but then I hardly ever use a gym, swimming pool and the room was comfortable and clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle, Hope Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, especially if you are planning on spending the evening at the Cavan Club.
Stayed 1 night in Jan 2025

8/10 Good

Shuxin

Liked: Cleanliness, property conditions & facilities
It’s good place for one night so
Stayed 1 night in Sep 2024

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant and comfortable stay

Another very comfortable and pleasant stay. Staff always friendly and helpful. Ideal location for attractions/shops/restaurants.
Stayed 1 night in Dec 2024

4/10 Poor

Natalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is not 4 star, it was warm, clean in the entrance staff lovely. The entrance door was closed so you would not know if it was open. The stair ways smelt awful. When we checked in and went to our room there was a man with a dress in gown on wandering around did not look like a tourist. The room was clean and large. The bathroom needed repair the toilet seat was loose and the shower door did not close, the sealant was very poor. The door don’t close and had paint peeling off. The bed was big and comfy. No cleaning or towel change whilst we were there very unusual for a 4 star property. Stayed in better 2 stars will not be returning,
Stayed 2 nights in Dec 2024

8/10 Good

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas in Liverpool

Excellent hotel brilliant location Friendly staff Room excellent and clean Overall absolutely brilliant Will book again
Stayed 2 nights in Dec 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Comfortable quiet and relaxing stay Great location and great service at front desk
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcio F O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Heywood House is a great place to stay in Liverpool. The staff was friendly, The room was comfortable and clean, and I plan to visit it again.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is like the Tardis- looks tiny from the inside but is actually substantial. Room had lots of amenities- hairdryer, iron, safe, tea/coffee. But if you like an early night this is the wrong part of town as even though it was a Sunday there was music blaring til 2300 and then a huge amount of noise at 7am when the refuse collectors took the bottles from the bins! Not the hotel's fault, obviously, but be warned. Staff very friendly, location is a short walk from everywhere you might need to be in the city centre. I was pleasantly surprised by its quality.
Stayed 1 night in Nov 2024

10/10 Excellent

owen malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good front desk staff extremely helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

ALEXANDER

Stayed 1 night in Oct 2024

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness
The room was okay for 1 night. The bed was comfy, pillows not great. It was clean and the bathroom has been fairly recently updated but the workmanship is very poor. We had a broken floor tile which is potentially dangerous and we did inform the reception about it, and he was aware. But something should be done about it, even if taped over. Being asked for ID when you arrive is so outdated and £1 on an actual card deposit in case we trash our room, I found unreal. I've stayed at some high class hotels over the years and never been asked for any of this. I'd travelled 1 1/2 hours to get to Liverpool and he expected me to travel a 3hr round trip to go home and get a physical card, otherwise I couldn't stay in the room. I'm 53 years young and a business owner, so I don't see myself as someone who stays in a hotel just to trash the room. He was no help what so ever and if it hadn't have been for some helpful ladies staying there and paying the £50 deposit, we'd have had no where to stay. The other issue we have is the noise opposite our room. We were in room 107 and a nightclub was the other side ot the road, which didn't stop playing extremely loud music until 2am. This was very annoying. So, I have to say I won't be staying in this hotel again.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good enough for what we paid

People on reception were nice and friendly, rooms were clean and a great size. Our room was so hot though and window wouldn’t open. Friends room was ok. Our room had a weird plumbing issue where you could hear the toilet or shower water running down the pipes from above. Was a bit off putting if you think about what might be flushing past you :-(
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Not our first stay . Nice clean room with lovely facilities and bathroom. Unfortunately the room was street facing with a lot of music noise until the early hours from the adjoining bar .
Stayed 1 night in Oct 2024