4/10 Poor
Joy O.
1 Jan 2024
Liked: Cleanliness
So disappointed with this expensive flat
From the moment we arrived, there was little to no communication with the owner. He had a property manager briefly show us the place in a few minutes. I had asked in advance for an extra top sheet but was told this was not possible, despite this being no problem for every other property we stayed in over a 6 week Europe tour. We asked for an extra mattress, and were charged 100 pounds, for what turned out to be three connected flat cushions, which were uncomfortable to sleep on. The property is tiny and cramped, and many items were not working, eg a lounge room handle fell off and nearly hit my foot, the shower was blocked, and the top ensuite shower area was so small it was almost unusable. The showers turned hot and cold constantly and it was very hard to control the temperature. The property is not in a nice area, there were no nice cafes or anything local of interest. For the same amount of money we moved to a far better location in Fulham, with four comfortable bedrooms in a lovely apartment and lovely area. You can do so much better for this price.
Joy O.
Stayed 10 nights in Dec 2023