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COMO Metropolitan London

5.0 star property
Luxury London hotel in London City Centre with a full-service spa

Photo gallery for COMO Metropolitan London

Terrace/patio
Lobby lounge
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
The current price is NZ$647
includes taxes & fees
1 Mar - 2 Mar

Explore the area

Map
19 Old Park Lane, London, England, W1K 1LB
  • Park Lane
    ‪1 min walk‬
  • Piccadilly
    ‪3 min walk‬
  • Hyde Park
    ‪3 min walk‬
  • London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Room, Park View (Metropolitan Park, 4)

Room, Park View (Metropolitan Park, 4)

Room, Park View (Metropolitan Park, 4)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (City, 2)

Deluxe Room (City, 2) | Exterior

Deluxe Room (City, 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Metropolitan, 9)

Suite (Metropolitan, 9)

Suite (Metropolitan, 9)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City, 5)

Junior Suite (City, 5)

Junior Suite (City, 5)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Residence)

Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for City Suite (7)

City Suite (7)

City Suite (7)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan, 3)

City Room (Metropolitan, 3)

City Room (Metropolitan, 3)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Park View (8)

Suite, Park View (8)

Suite, Park View (8)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 47 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View (6)

Junior Suite, Park View (6)

Junior Suite, Park View (6)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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Room

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  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1005)
The price is NZ$708
for 1 room
includes taxes & fees
2 Mar - 3 Mar
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About the area

London

A luxury stay in the heart of London awaits you at COMO Metropolitan London. Within a short 5-minute stroll, you'll find popular places like Hyde Park and Piccadilly. Highlights at this family-friendly hotel include a full-service spa, a restaurant and a 24-hour gym. .A relaxing visit to COMO Shambhala can include deep-tissue massages and prenatal massages along with body scrubs, facials and aromatherapy. The restaurant, NOBU, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and steam room. Business travelers can take advantage of meeting rooms, conference space, and limo/town car service. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. English breakfast is available on weekdays between 7 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-property class London City Centre hotel include Hyde Park Corner and Green Park.

What's nearby

  • Hyde Park - 3 min walk
  • Buckingham Palace - 11 min walk
  • Marble Arch - 14 min walk
  • Piccadilly Circus - 17 min walk
  • Oxford Street - 18 min walk

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Metropolitan by COMO, London - ‬1 min walk
  • ‪CUT at 45 Park Lane - ‬2 min walk
  • ‪Coya London - ‬3 min walk
  • ‪Hard Rock Cafe - Park Lane - ‬3 min walk

About this property

COMO Metropolitan London

Luxury London hotel in London City Centre with a full-service spa
COMO Metropolitan London offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury COMO Metropolitan London. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

  • 144 guestrooms or units
  • 10 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video game consoles and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

COMO Shambhala has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)

Food and drink

  • English breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11:30 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Full-service spa
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 38 per person
  • Self-parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

What is the cancellation policy at COMO Metropolitan London?

COMO Metropolitan London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at COMO Metropolitan London?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at COMO Metropolitan London on 1 Mar 2025 start from NZ$647.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at COMO Metropolitan London?

Yep, COMO Metropolitan London has a self car park for GBP 50 per day.

Is there a spa on site at COMO Metropolitan London?

Yep, COMO Shambhala is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes COMO Metropolitan London a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at COMO Metropolitan London.

Is COMO Metropolitan London family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that COMO Metropolitan London is a hit with families.

Does COMO Metropolitan London serve breakfast?

Yep, English brekkie is available weekdays from 7 AM to 10:30 AM and weekends between 7 AM and 11:30 AM.

Is there a free airport shuttle available at COMO Metropolitan London?

No, COMO Metropolitan London does not offer an airport shuttle service.

Is there a bar or restaurant at COMO Metropolitan London?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at COMO Metropolitan London?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at COMO Metropolitan London?

No, only service animals are allowed.

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 762 reviews
Rating 8 - Good. 175 out of 762 reviews
Rating 6 - Okay. 36 out of 762 reviews
Rating 4 - Poor. 17 out of 762 reviews
Rating 2 - Terrible. 14 out of 762 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the stay was okay. We went for our anniversay and stayed one night. The hotel was great in accommodating wheelchair needs. However, we had mentioned we do not drink and for some reason they switched the complimentary wine with another wine. This was corrected after we pointed it out. The room was overall good but not amazing as we expected for the price and location, in particular the bathroom. While the general staff were fantastic we had major issues at breakfast. Service was exceptionally slow and every single guest (it was easy to hear) was complaining about the service. Again, not what you expect for the price. Spa services were fantastic and would thoroughly recommend them.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metropolitan is sleek, modern and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip!
Had a fantastic stay at The Como...concierge person were excellent!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and good location
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that outlets are within walking distance, offer of spa, restaurant and bar. However would have preffered buffet style breakfast. I personally like the location however, being cornered by hotels is a personal preference that I am not most comfortable with - however, I was aware of this. Overall, excellent experience at the property
Stayed 2 nights in Oct 2024

10/10 Excellent

GAVIN, Malibu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed rooms and very attentive/ helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

THAFER, orlanid

Liked: Cleanliness, staff & service, amenities
All great location . Staff . Room
Stayed 2 nights in Sep 2024

10/10 Excellent

KellyAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying here again :D
Stayed 1 night in Oct 2024

10/10 Excellent

James, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive, food options were healthy and filling, gym facilities were great
Stayed 3 nights in Sep 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
Positives: - Staff were all super friendly and attentive, very easy to get help with anything (including my request for a top sheet!) - Room service was very thorough every day - Bed was comfy and the room was spacious - Really liked the cubby for luggage - Location was great (close to Hyde Park, 20m walk to Marylebone, short walk to the tube) - Laundry service was great - Didn't get a chance to work out, but the gym had adequate equipment for strength (bench/rack) and cardio Negatives: - Was woken up early the first two days due to loud banging from maintenance on the building; they easily moved me to a different room, but I wish it would have been offered proactively, especially since I had to pack and unpack all of my stuff to move rooms - Foam pillows were underwhelming - No USB-C charging, and no chargers next to the bed - Tub drained slowly and the drain would close whenever you stepped on it, and the glass "door" on the tub was challenging to open/close due to the rubber seal deteriorating - TV didn't work - Breakfast was mediocre given the price - 15gbp "service charge rooms" fee each night Overall: I enjoyed staying at the Como, and it ended up being a nice place to relax after some very long days exploring London. I just wish the facilities were a little more modern.
Stayed 6 nights in Sep 2024

10/10 Excellent

Campos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greated by Vishwa who was always helpful . Excellent host
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always Always willing to please and solve my requirements.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
modern, clean, great staff,
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Try the COMO Halkin instead.
I used to love staying at this property. Location is great. However the service has deteriorated unfortunately. Found the room DND light not working properly. They corrected with a sign which was perfect for me. But then they never came by to replenish with fresh bottle water even when sign was off and not even during normal room cleaning. So I had no bottled water. The sink drain was not working correctly. The tub/shower drain was not working properly. They fixed both upon my request, but for this level of hotel, it should have been right without me requesting. The room is starting to show its age due to wear on the carpet and such. I am going back to London in a few days and based upon this stay I already booked to go to the Sheraton Grand rather than back to COMO Metropolitan.
Stayed 2 nights in Aug 2024

8/10 Good

Meshal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was too expensive, the elevator was broke, they have limited quantities of iron.
Stayed 11 nights in Aug 2024

10/10 Excellent

Mark, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. The room; the service; the location - all are great. When I return to London, this will be my hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shobha

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Francene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful boutique hotel in Mayfair, one of the best neighborhoods in London. Nubu is on the first floor. Spacious and clean rooms.
Stayed 1 night in Jun 2024

6/10 Okay

Marjan

Travelled with partner
The mattress and pillows were uncomfortable Furniture looked old and the price was too high
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024