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Cheval Phoenix House

5.0 star property
Luxury London aparthotel in London City Centre with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cheval Phoenix House

Deluxe One Bedroom Apartment with Sofa Bed | Private kitchen
Front of property
Luxury Open Plan One Bedroom Apartment
Deluxe Two Bedroom Apartment | Living area
Deluxe One Bedroom Apartment with Sofa Bed | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Washer
    Washer
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
1 Wilbraham Place, London, England, SW1X 9AE
  • Sloane Square
    2 min walk
  • Harrods
    9 min walk
  • Hyde Park
    14 min walk
  • London (LHR-Heathrow)
    41 min drive

Room options

View all photos for Deluxe One Bedroom Apartment with Sofa Bed

Deluxe One Bedroom Apartment with Sofa Bed

Deluxe One Bedroom Apartment with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Living area

Deluxe Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 73 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Loft Open Plan One Bedroom

Luxury Loft Open Plan One Bedroom

Luxury Loft Open Plan One Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed

Deluxe Loft Open Plan One Bedroom with Sofa Bed

Deluxe Loft Open Plan One Bedroom with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury One Bedroom Apartment

Egyptian cotton sheets, in-room safe, iron/ironing board

Luxury One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury One Bedroom Apartment with Sofa Bed

Egyptian cotton sheets, in-room safe, iron/ironing board

Luxury One Bedroom Apartment with Sofa Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Luxury Open Plan One Bedroom Apartment

Luxury Open Plan One Bedroom Apartment

Luxury Open Plan One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 33 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Living area
Cheval Knightsbridge
Kitchen
Washer
Dryer
Pet-friendly
4.8 out of 5, Exceptional, (77)
The price is NZ$1,054
for 1 night
includes taxes & fees
18 Nov - 19 Nov
Cheval Knightsbridge

About the area

London

A luxury stay in London awaits you at Cheval Phoenix House. Within steps you'll find Sloane Square and Harrods within a 10-minute stroll. Highlights at this eco-friendly aparthotel include in-room kitchens, washers/dryers and free WiFi. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free wired Internet, an iPod dock and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include Egyptian cotton sheets, dressing gowns and slippers. A DVD player, an espresso maker and a safe are also available. .This pet-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Other amenities include laundry facilities, a 24-hour front desk and dry cleaning/laundry services. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 20-minute walk of this 5-property class London City Centre aparthotel include Hyde Park and Natural History Museum.
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What's nearby

  • Sloane Square - 2 min walk
  • Hyde Park - 14 min walk
  • Victoria Station Travel Information Centre - 18 min walk
  • Natural History Museum - 20 min walk
  • Buckingham Palace - 4 min drive

Getting around

  • Sloane Square Underground Station - 4 min walk
  • London (ZEP-Victoria Train Station) - 18 min walk
  • London (LCY-London City) - 53 min drive

Restaurants

  • ‪Startisans, Duke of York Square - ‬6 min walk
  • ‪Sloane Square Station - ‬4 min walk
  • ‪Granger & Co - ‬2 min walk
  • ‪Colbert - ‬3 min walk
  • ‪The Hari Bar & Garden Terrace - ‬6 min walk

About this property

Cheval Phoenix House

Luxury London aparthotel in London City Centre with a fitness centre
Cheval Phoenix House offers its guests a fitness centre, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The luxury Cheval Phoenix House also features laundry facilities, dry cleaning/laundry services, and a lift. A complete renovation of Cheval Phoenix House was completed in July 2024.

This 5-star London aparthotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Cheval Phoenix House offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. This accommodation offers separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

This London aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include espresso makers and a safe. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: GBP 150 per accommodation per stay
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 34 units
  • 6 floors
  • Access via exterior corridors
  • Connecting units available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 150 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cheval Phoenix
Cheval Phoenix House
Cheval Phoenix House Apartment
Cheval Phoenix House Apartment London
Cheval Phoenix House London
Cheval Phoenix House London, England
Phoenix House Hotel London
Cheval Phoenix House London
Cheval Phoenix House Aparthotel
Cheval Phoenix House Aparthotel London

Frequently asked questions

What is the cancellation policy at Cheval Phoenix House?

Cheval Phoenix House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cheval Phoenix House?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Cheval Phoenix House on 17 Nov 2024 start from NZ$828.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cheval Phoenix House family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Cheval Phoenix House is a hit with families.

Is there a free airport shuttle available at Cheval Phoenix House?

No, Cheval Phoenix House does not offer an airport shuttle service.

What time are check-in & check-out at Cheval Phoenix House?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Cheval Phoenix House?

Furry friends are welcome at Cheval Phoenix House, with food and water bowls on offer.

Cheval Phoenix House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 83 reviews" "
Rating 8 - Good. 16 out of 83 reviews" "
Rating 6 - Okay. 2 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 2 out of 83 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jade Sau Yung

Stayed 4 nights in Feb 2023

8/10 Good

PAULA, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Kweku

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Excellent value
Very good overall for location and excellent value
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Nice apartment, uncomfortable sleep
Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Stayed 1 night in Dec 2021

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

John

Liked: Cleanliness, room comfort
Superb accommodation in Knightsbridge
Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Carsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Good
Stayed 1 night in Jan 2020

4/10 Poor

Allison

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Perfectly adequate but overpriced for what you get
The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Unimpressed!!
Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Stayed 1 night in Nov 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place and the area
We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
Stayed 3 nights in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

kaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely well-appointed apartment
Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the area.
Great location. Quiet area. Very clean rooms. Friendly staff. Well equipped. Washing machine, fridge, oven... Etc all available. Dining table for 6 available. Living area for 4.
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Noisy but very neat and new.
A bit noisy in the apartment - street traffic in the mornings. There was was also construction going on in a few of the apartments in the building during the day. Workers would arrive early morning and make a lot of noise on the steps outside of the apartment. Perhaps rear facing apartments are quieter.
Stayed 3 nights in Sep 2018

4/10 Poor

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for visiting London
Stayed 1 night in May 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, well equipped room
Really enjoyed my stay. Comfortable, well equipped room. Staff was very friendly.
Stayed 2 nights in Dec 2017