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citizenM London Bankside

4.0 star property
Hotel with a 24-hour business centre, a quick walk to Tate Modern
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Bankside

Meeting facility
Lobby sitting area
King Room
Lobby sitting area
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is NZ$268
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ
  • Tate Modern
    6 min walk
  • Borough Market
    7 min walk
  • The Shard
    10 min walk
  • London (LHR-Heathrow)
    54 min drive

Room options

View all photos for King Room

King Room

King Room

Highlights

Soundproofed
Air conditioning
Fridge
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

citizenM Tower of London

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1472)
The price is NZ$278
for 1 night
includes taxes & fees
5 Jan - 6 Jan
citizenM Tower of London

About the area

London

At citizenM London Bankside you'll be within just a 10-minute stroll of Tate Modern and Borough Market. Highlights at this boutique hotel include in-room free WiFi, iPads and Smart TVs. .CloudM is the hotel's own bar. 7 meeting rooms, a 24-hour business centre, and coworking space are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 11 AM. .Places within a 15-minute walk of this 4-property class London City Centre hotel include The Shard and London Bridge.

What's nearby

  • The Shard - 10 min walk
  • London Bridge - 15 min walk
  • St. Paul's Cathedral - 15 min walk
  • London Eye - 4 min drive
  • Tower of London - 4 min drive

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪The White Hart, Southwark - ‬3 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Leon - ‬3 min walk
  • ‪The Distillery - ‬3 min walk

About this property

citizenM London Bankside

Hotel with a 24-hour business centre, a quick walk to Tate Modern
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM London Bankside also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 5 levels
  • Built in 2012
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Bankside offers 192 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on request.

Languages

Arabic, Catalan, English, Greek, Polish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 136.0572.29. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Bankside?

CitizenM London Bankside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Bankside?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at citizenM London Bankside on 5 Jan 2025 start from NZ$268.2, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Bankside a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Bankside.

Does citizenM London Bankside serve breakfast?

You bet, our guests give top marks to the buffet brekkie here! Offered daily from 6 AM to 11 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at citizenM London Bankside?

No, citizenM London Bankside does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Bankside?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM London Bankside?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM London Bankside?

No, only service animals are allowed.

citizenM London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1005 reviews" "
Rating 8 - Good. 210 out of 1005 reviews" "
Rating 6 - Okay. 51 out of 1005 reviews" "
Rating 4 - Poor. 16 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb super clean looking organized staff helpful friendly the best hotel experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for art lovers Tate modern museum and foodies Borough Markets. Hotel was relaxed, clean, modern and staff friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Da

Liked: Cleanliness, staff & service, amenities
My ac didn’t work. Service responded immediately they said it was fixed but was to warm for me.
Stayed 6 nights in Sep 2024

10/10 Excellent

Livia Raluca

Stayed 2 nights in Sep 2024

10/10 Excellent

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very modern and walking distance to everything!
Stayed 7 nights in Aug 2024

4/10 Poor

Susan

Stayed 3 nights in Aug 2024

10/10 Excellent

Wanda

Stayed 2 nights in Sep 2024

10/10 Excellent

Iyeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was perfect. Very close to many sites and restaurants. I enjoyed my first stay at a CitizenM hotel and it certainly won’t be my last. The rooms are small but definitely comfortable. For the amount of time I spent in the rooms, it was perfect.
Stayed 3 nights in Sep 2024

8/10 Good

Jolene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Citizen M
Lovely hotel. The small rooms are perfect for quick overnight stays, and they are well equipped and comfortable. Will definitely book again.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Nicola

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Stayed 5 nights in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

8/10 Good

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely stay at this modern hotel. Only caveat is that the rooms are very warm in the summer despite the AC being set low. Other than that it was lovely
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Made an error when booking and realised immediately. Rebooked the correct night and asked for a refund which the refused. Obviously my fault for the error but surely 60 seconds later they could refund. Apparently not
Stayed 2 nights in Aug 2024

2/10 Terrible

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is great, made an error when booking and immediately realised. I rebooked the correct night and asked for a refund which they declined. I stay for work in London every week but won’t stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Iwen

Travelled with family
Excellent location. Friendly staff, nice and clean room but a little on the small side
Stayed 3 nights in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy access
Great location and very comfortable but didn’t like bathroom or decor - personal taste. Loved iPad controls for room
Stayed 2 nights in Aug 2024