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citizenM London Victoria Station

4.0 star property
Property with a 24-hour business centre, near Buckingham Palace

Photo gallery for citizenM London Victoria Station

Exterior
Interior
Point of interest
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is NZ$271
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Station Travel Information Centre
    ‪4 min walk‬
  • Buckingham Palace
    ‪11 min walk‬
  • Green Park
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
Fan
Private bathroom
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2033)
The price is NZ$470
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Hotel Riu Plaza London Victoria

About the area

London

CitizenM London Victoria Station places you in the centre of London, within just a 5-minute stroll of Victoria Station Travel Information Centre and within 15 minutes of Buckingham Palace. Highlights at this property include a restaurant, a bar/lounge and a 24-hour business centre. .Smart televisions with digital channels are featured in all 226 rooms, and you can enjoy iPads, iPod docks and safes. Nice touches to enhance your stay include rainfall showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Additionally, TVs, hairdryers and phones are available. Housekeeping is available on request. .The restaurant, CanteenM, is open for breakfast, lunch and dinner. CanteenM is the property's own bar, serving drinks along with light fare. Added amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 11:00 AM. .Attractions within a 15-minute walk of this 4-property class London City Centre property include Green Park and Hyde Park Corner.

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Hyde Park - 16 min walk
  • Big Ben - 20 min walk
  • Piccadilly Circus - 6 min drive

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Property with a 24-hour business centre, near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

What is the cancellation policy at citizenM London Victoria Station?

CitizenM London Victoria Station offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM London Victoria Station?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 9 Mar 2025 start from NZ$270.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM London Victoria Station a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM London Victoria Station.

Does citizenM London Victoria Station serve breakfast?

Yep, our travelers highly rate the buffet brekkie here! Available daily between 6:00 AM and 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM London Victoria Station?

No, citizenM London Victoria Station does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM London Victoria Station?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at citizenM London Victoria Station?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM London Victoria Station?

No, only service animals are allowed.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1257 out of 1648 reviews
Rating 8 - Good. 295 out of 1648 reviews
Rating 6 - Okay. 59 out of 1648 reviews
Rating 4 - Poor. 18 out of 1648 reviews
Rating 2 - Terrible. 19 out of 1648 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Great location, modern, clean and friendly staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

MAURICIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Genghua

Travelled with family
Very good experience staying in the citizenM hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard, Monument

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Friendly staff. Love the concept. The room was smaller than I anticipated but it was very nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location & Amazing Stuff
The location couldn’t have been better, with easy access to public transport. The staff truly made the experience special. They went above and beyond to ensure my stay was comfortable and enjoyable. They were always friendly, attentive, and professional. The room was clean, cozy, and well-equipped with everything I needed for a relaxing stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Augusto Ernesto, Miami

Stayed 7 nights in Nov 2024

10/10 Excellent

Hunter

Stayed 3 nights in Nov 2024

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was small but very cute!! Had a lovely view of the city. Also if you like watching tv it was so hard to watch actual channels but other than that it was a great stay. Service could’ve been better at the bar in the lobby as well. Also close to everything still.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy, Henderson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and the staff. Great location!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with partner
It was very close to the Victoria station which made getting around very easy. Just a short walk, less than 5 mins. A lot of good restaurants within walking distance. The hotel itself is nice. The room was nice. They are small but efficient. The bed to me was a little stiff, but my boyfriend thought it was comfortable. The staff was helpful and always friendly. I would recommend this hotel.
Stayed 6 nights in Nov 2024

8/10 Good

Rhian

Stayed 5 nights in Nov 2024

10/10 Excellent

Carolyn S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Excellent choice for safe, clean stay near Victoria Station and Victoria Coach Station. Highly recommend!
Stayed 4 nights in Nov 2024

8/10 Good

Ione

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

George, Bemidji

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern but very small rooms
Stayed 2 nights in Nov 2024

8/10 Good

Chor Wing

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Xiaoli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is new, friendly staff. Very convenient location. Room is small. There is only one side to get on and off bed. It is inconvenient for people with limited mobility.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Service was excellent, friendly, and very helpful. I had never been to a hotel where the staff seemed so genuinely happy to be there until I stayed here. The location was perfect- super walkable, safe, and easily accessible to Victoria station. The food in the restaurant was excellent for breakfast and lunch, and the lobby “living room,” was so comfortable to sit in. I will definitely be looking for more citizenM locations for future travel plans.
Stayed 2 nights in Oct 2024

4/10 Poor

Rose F Fisher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I don't recommend
I was not happy with the room. Extremely tiny. Smaller than an inside cabin on a ship. I think the electronic capabilities were cutesy and overdone. The bathroom has only frosted glass around it and very tiny. The long bed is placed against the window and since the temperature was freezing outside made that side of the bed very cold. Also, I had to climb over my husband everytime I needed to use the bathroom which woke home up. Not a smart layout at all. We are both small people so I would Not recommend this hotel for anyone large. The property is very clean and lobby is nice. The location is good near theaters & Buckingham Palace. The staff was definitely nice and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Alan Yousif

Stayed 6 nights in Sep 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this brand. I mean I love it. Nothing to criticize. The concept is amazing and well executed. The staff is very friendly and professional. I will come back soon!
Stayed 2 nights in Nov 2024

10/10 Excellent

Genghua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

No

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024