citizenM Tower of London

4.0 star property
Hotel with a 24-hour business centre, steps from Tower of London

Photo gallery for citizenM Tower of London

Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is NZ$226
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • Sky Garden
    ‪7 min walk‬
  • Tower Bridge
    ‪9 min walk‬
  • London (LCY-London City)
    ‪25 min drive‬

Room options

King Room - Tower View

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Hydromassage showerhead
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

Highlights

Air conditioning
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Hydromassage showerhead
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

At citizenM Tower of London you'll be within just a 5-minute stroll of Tower of London and within 15 minutes of London Bridge. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a bar/lounge. .CloudM is the hotel's own bar. 8 meeting rooms, a 24-hour business centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 11 AM. .With a stay at this 4-property class London City Centre hotel, you'll be 1.8 km (1.1 mi) from St. Paul's Cathedral and 3.5 km (2.2 mi) from Covent Garden Market.

What's nearby

  • Tower of London - 2 min walk
  • Tower Bridge - 9 min walk
  • London Bridge - 12 min walk
  • St. Paul's Cathedral - 5 min drive
  • Big Ben - 8 min drive

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

Hotel with a 24-hour business centre, steps from Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

What is the cancellation policy at citizenM Tower of London?

CitizenM Tower of London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Tower of London?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at citizenM Tower of London on 23 Feb 2025 start from NZ$225.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Tower of London a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Tower of London.

Does citizenM Tower of London serve breakfast?

You bet, our travelers give top marks to the buffet breakfast here! Offered daily between 6 AM and 11 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Tower of London?

No, citizenM Tower of London does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Tower of London?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Tower of London?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM Tower of London?

No, only service animals are allowed.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1064 out of 1517 reviews
Rating 8 - Good. 310 out of 1517 reviews
Rating 6 - Okay. 85 out of 1517 reviews
Rating 4 - Poor. 35 out of 1517 reviews
Rating 2 - Terrible. 23 out of 1517 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John Jason

Stayed 1 night in Oct 2024

10/10 Excellent

Dasmill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a CitizenM and we would definitely stay again! The staff were amazing, the little touches like technology controlled lights/TV etc and the 24 hour cafe! Thank you for a great stay.
Stayed 7 nights in Nov 2024

8/10 Good

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very functional and right in the heart of London with views of the Tower of London. Great self service check in. Very modern and clean. Really good for London prices and location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 5 nights in Nov 2024

8/10 Good

Tina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ideal for a work stay that was just one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
How wifi was so easy to use all facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and service is top notch
Amazing hotel if you like easy in and out with great location, service and roof top bar!
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, brilliant facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hi Tech Hotel
Fantastic Decor Great Rooftop Bar Rooms fabulous and High Tech Shower Amazing 1 criticism. Not enough plug sockets and lacked a USB-C point, but that's it Bed Amazing and Huge
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DIRECTLY across the street from the Tower Of London. The pics of the rooms with a Tower view do not do it justice, it’s an amazing view. Staff is extremely accommodating. Yes rooms are small but that is not an issue for me. Bed was very comfortable. Very easy to get to all of the classic London landmarks, my wife and I had no problems getting an Uber or taxi. Breakfast at the hotel is very good. No complaints at all I would stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

nithiyananthan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Stayed 3 nights in Nov 2024

4/10 Poor

Kiran

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ivar

Travelled with group
Liked: Cleanliness, amenities
Loved this place. Super modern hotel, thoughtful decor. The staff were on point, no issues. Loved that the entire guest room could be controlled by an iPad or the CitizenM app. The breakfast was outstanding NO surprise charges on my bill! Making this my go to hotel in London in the future!
Stayed 3 nights in Oct 2024

8/10 Good

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge lobby area and clean rooms but the rooms are tiny
Stayed 3 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The surroundings are a bit dirty and few homeless people. However, it is safe.
Stayed 1 night in Nov 2024

10/10 Excellent

CAROLINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Donna A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the solo traveler
CitizenM is a great choice for the solo traveler. It’s got everything you need in a compact room (very efficient use of space putting the bed against the wall/window with storage underneath). The Tower Hill London location is convenient, and the public spaces at the hotel are modern, chic and welcoming to sit in, relax, and have coffee or drinks. Feels very safe and comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alan

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Seamless!
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024