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citizenM Tower of London

4.0 star property
Hotel with a 24-hour business centre, steps from Tower of London
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Tower of London

Exterior
Exterior
King Room - Tower View
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    2 min walk
  • Sky Garden
    7 min walk
  • The Gherkin
    8 min walk
  • London (LCY-London City)
    28 min drive

Room options

View all photos for King Room - Tower View

King Room - Tower View

King Room - Tower View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Rainfall showerhead
Hydromassage showerhead
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

King Room

King Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
Rainfall showerhead
Hydromassage showerhead
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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4.1 out of 5, Very good, (5728)
The price is NZ$691
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Tower Hotel, London

About the area

London

At citizenM Tower of London you'll be within just a 5-minute stroll of Tower of London and within 15 minutes of London Bridge. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a bar/lounge. .CloudM is the hotel's own bar. 8 meeting rooms, a 24-hour business centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 11 AM. .With a stay at this 4-property class London City Centre hotel, you'll be 1.8 km (1.1 mi) from St. Paul's Cathedral and 3.5 km (2.2 mi) from Covent Garden Market.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 9 min walk - 0.8 km
  • London Bridge - 12 min walk - 1.1 km
  • St. Paul's Cathedral - 5 min drive - 2.5 km
  • Big Ben - 8 min drive - 4.2 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London (LCY-London City) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

Hotel with a 24-hour business centre, steps from Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

What is the cancellation policy at citizenM Tower of London?

CitizenM Tower of London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Tower of London?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at citizenM Tower of London on 24 Nov 2024 start from NZ$299.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Tower of London a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Tower of London.

Does citizenM Tower of London serve breakfast?

You bet, our travelers give top marks to the buffet breakfast here! Offered daily between 6 AM and 11 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Tower of London?

No, citizenM Tower of London does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Tower of London?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Tower of London?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at citizenM Tower of London?

No, only service animals are allowed.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1030 out of 1449 reviews" "
Rating 8 - Good. 290 out of 1449 reviews" "
Rating 6 - Okay. 76 out of 1449 reviews" "
Rating 4 - Poor. 32 out of 1449 reviews" "
Rating 2 - Terrible. 21 out of 1449 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff friendly Rooms looking out onto Tower of London is a bonus if you can choose it. Only gripe is the TV kept buffering
Stayed 1 night in Aug 2024

10/10 Excellent

Kettia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful very convenient.
Stayed 3 nights in Aug 2024

8/10 Good

Matthew L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to Tower Hill.
Stayed 4 nights in Aug 2024

10/10 Excellent

JASMINE

Liked: Cleanliness, staff & service, property conditions & facilities
Located immediately outside Tower station, this hotel is incredibly convenient & easy to get to. Our room had a view of the Tower of London, and its walking distance to Tower Bridge, the Thames, and plenty of restaurants. The rooms are clean, modern, and more than adequate for a busy stay in London.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jess

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. It is controlled by an iPad but it was very easy to figure out. Train is out the front door and goes everywhere. 5 min walk to the tower or the bridge. Lots of food options near by
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly helpful staff, extremely clean. Beautiful views from rooftop bar at night. Rooms on the small side but didn’t matter to us as only used as somewhere to sleep/wash etc.
Stayed 1 night in Aug 2024

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love London
Location was perfect hotel nice clean friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hormoz, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really good experience staying at this hotel. The room was very clean and updated, making my stay comfortable and pleasant. The hotel's location next to the metro station was incredibly convenient, making it easy to get around the city. Overall, I really enjoyed my time here and would definitely recommend it to others.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Chinyelu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kaity

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Location was good, near the Tower of London and easy access to the tube. Restaurants were within a 10-15 minute walk. There is no air conditioning and no good ventilation in the rooms. They end up feeling like stuffy hot boxes.
Stayed 3 nights in Aug 2024

8/10 Good

James

Stayed 2 nights in Aug 2024

10/10 Excellent

Gary, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient and right at the tube Tower Hill station. When you exit the tube you are right there at the hotel entrance.
Stayed 2 nights in Aug 2024

8/10 Good

Joanne

Liked: Staff & service, amenities, property conditions & facilities
I booked this hotel "sight unseen" because it was close to the Tower Hill Tube station, which was very convenient. The hotel has quite a "young" vibe that may not appeal to the over-50 crowd (like me). The iPad used to control the lights, temperature, TV, etc., was very convenient and easy to use. I felt some features of the room were gimmicky (i.e. the combination shower/toilet 'pod' that turned different colours - why?) The staff are all quite young but very good at what they do, and friendly. The elevator doors can be unnecessary aggressive and tried to chop me in half once. The hotel was quiet and safe, and within good walking distance of shops, public transit, etc. However, the cost for certain items at the canteen are outrageous. £3.80 for a cup of tea (there are no kettles or coffee makers in the rooms) works out to nearly $7 Canadian. Ridiculous. A large-size bag of crisps for £4 is $7.00 Canadian. £40 for a one-and-a-half size bottle of wine???? Give me a break. And yes, London is expensive but this is daylight robbery. Also, the elevator voice is practically Orwellian, a draconian fembot that declares "DOORS CLOSING" in a tone that recalls the Daleks from Doctor Who. What was the point of the photos in the room, featuring a nude young woman with a pineapple on her head? I stayed here because it was convenient but I very much doubt I will do so again. The owners should concentrate less on gimmicks and more on customer service. Please put some kettles in the rooms.
Stayed 9 nights in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel. Easy to come and go. Would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

SANDRA, Hialeah

Travelled with partner
Liked: Amenities
Excellent Our second time on one of your hotels
Stayed 4 nights in Aug 2024

10/10 Excellent

Ann-Kathrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views of the Tower! The bar on Cloud 9 is sensational. Quirky experience! A d a very comfortable night!
Stayed 1 night in Aug 2024

10/10 Excellent

Keri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a great price!
I first stayed here in 2022 and had an amazing experience, so when I was looking for a hotel for my 2024 visit, I immediately went to CitizenM. The rooms are small but comfortable. The service is great and there's lots of room to sprawl out on the ground floor to work. It's worth paying extra for a view of the Tower of London/Tower Bridge! Will definitely be staying here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Negus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Services provided
You do the checkin via a terminal which is ok. When the TV has problem, we were offered two free drinks in the pub. When they can't fix the TV problem, they immediately offer a new room to us. This is what we call top services
Stayed 3 nights in Aug 2024